The front desk people were rude. They would cut you off while i was speaking, were not friendly, and simply look annoyed. I understand they deal with alot of people, but they do not need to have that attitude against everyone, especially when im talking respectfully to them.
Eduardo
2025 年 6 月入住 1 晚
10/10 超赞
Carolina
与家人出行
2025 年 6 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Very comfortable, great hospitality.
Carolina
2025 年 6 月入住 1 晚
10/10 超赞
Danielle
商务旅客
2025 年 6 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay. Great conference room.
Danielle
2025 年 5 月入住 1 晚
10/10 超赞
Mark
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
Great place thx!
Mark
2025 年 5 月入住 2 晚
6/10 一般
Grace
团体旅客
2025 年 5 月 27 日
This hotel was fine
Grace
2025 年 5 月入住 1 晚
8/10 还可以
kay
与家人出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Very helpful room was clean
kay
2025 年 5 月入住 1 晚
2/10 糟糕
Marilyn
2025 年 5 月 25 日
不满意:住宿条件和设施,清洁度
Dirty and disorganized. Couch had holes in it. Staff are friendly though.
Marilyn
2025 年 5 月入住 1 晚
10/10 超赞
Abraham
与家人及幼儿出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like it
Abraham
2025 年 4 月入住 3 晚
2/10 糟糕
Joel
2025 年 4 月 13 日
Joel
2025 年 4 月入住 1 晚
10/10 超赞
Delbert
2025 年 4 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Delbert
2025 年 4 月入住 1 晚
4/10 很差
真实旅客
商务旅客
2025 年 4 月 9 日
不满意:客房舒适度,住宿条件和设施
Not good
Lobby smelled like a dirty diaper. No hot water in our rooms.
真实旅客
2025 年 4 月入住 1 晚
2/10 糟糕
Brian
2025 年 4 月 4 日
Brian
2025 年 4 月入住 1 晚
2/10 糟糕
Gloria
与家人出行
2025 年 3 月 3 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
After my reservation online u calles pcer the hotel. To verofied my reservation for 2 rooms. And i formed that i will showep up late nigtj. After 1:00am on 03/01/2025 vecause i wasdrivi ng 5 hours far away and depending on trafic and snow passes. The front desk Lady
Mentioned that it will be fine. The only thing I will do, when i arrive push the rigth bottin to request access and i asked the lady to write a note fir rhe nigrh staff to sxpect me. She asseres me rhst she weite rhe note.
Then when i am arrive the guy/nigrh shift . Told me that he cancelled my reservation. Vecause i am noe showed up. I told him that i informed the hotel that i will arrive late. He told me thst he can not do anyrhing about and the only thing i have to do another reservation and pay there. I told him thst i was paid fir 2 room why i have to pay again. He told me vecsuse i called your reservation. I told him . That was your mistske in cancelled. I told him to find the note where o informed. And he repited again you have to pay agsin i asked him. That i need to talk with jos superviser. He told me. I will call her and ask. And i was waiting there until 6:00am. And he told me that his superviser told him that i have to pay for thw eooms there because it will be a new reservation. And the supercisor will call the theid party where i did the reservation to give me my miminey back.
And now i need hotel.com to help me with this the roblem because i am being charges twice for 2 room i ended paying 4