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波特蘭市中心海濱希爾頓花園酒店的評價

3 out of 5
波特蘭市中心海濱希爾頓花園酒店
65 Commercial St, Portland, ME

評價

9.2

卓越

10 分評分，優異；1007 則評價中有 698 則" "
8 分評分，不錯；1007 則評價中有 211 則" "
6 分評分，一般；1007 則評價中有 55 則" "
4 分評分，欠佳；1007 則評價中有 27 則" "
2 分評分，很差；1007 則評價中有 16 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Dennis

讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is right downrown. It is quiet in spite of overlooking Portland's busiest street. The rooms are large and well furnished. The property is older, so the bathroom is dated, but everything works as it should, and is quite clean.
於 2024 年 5 月住了 1 晚

8/10 不錯

Donna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to ferry and other downtown restaurants and shops.
於 2024 年 4 月住了 2 晚

8/10 不錯

Alexandra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Maggie 於 2024年5月6日的回應
Thank you for your recent stay. I'm happy to hear you enjoyed your time here.We hope to see you again. All my best,Maggie GSM

8/10 不錯

Malinda

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient to shops and restaurants
於 2024 年 5 月住了 1 晚
Maggie 於 2024年5月5日的回應
Thank you for your recent stay and I'm happy to hear you enjoyed downtown Portland shopping and good eats. We hope to see you again!All my best-Maggie GSM

10/10 優異

Jesse

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thumbs up. Great experience.
於 2024 年 4 月住了 1 晚
Maggie 於 2024年4月28日的回應
Thank you for your recent stay and positive review. We hope you choose us again in the future.

10/10 優異

Giacomo

讚好：整潔度、職員與服務和住宿狀況
Staff was very professional and accomodating
於 2024 年 4 月住了 3 晚
Maggie 於 2024年4月28日的回應
Thank you for your recent stay and positive review. We hope you choose us again in the suture.

6/10 一般

Jennifer

家人同遊
Ok overall. The carpet is dirty in the elevator and in the room. Hair on sheets and in shower. The second dsy we left our room after 10 and it wss not cleaned. When we called the front desk and they had it cleaned only 1 bed was made. Seems like this hotel is in need of a renovation. No slippers or bathrobe. Shower had extremely low pressure. Front desk baird from friendly to cold personnel. Will not stay here again but it was a decent price.
於 2024 年 4 月住了 3 晚
Maggie 於 2024年4月28日的回應
Thank you for your recent stay and review. I'm very sorry to hear that housekeeping didn't service your room as best as possible. We hope to use this to improve our guest experience. We hope you will choose us again in the future.

8/10 不錯

Kris

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff! I arrived very late and was greeted with a smile and excellent service.
於 2024 年 4 月住了 1 晚
Maggie 於 2024年4月23日的回應
Thank you for your recent stay and positive review. Glad to hear all went well and that you were greeted with a smile! We hope to have you stay with us again in the future. -Maggie GSM

10/10 優異

Carmen

家人同遊
讚好：整潔度和職員與服務
The staff was welcoming and personable, the room was comfortable, and the location was convenient to restaurant, island ferries, entertainment, and shopping. Will definitely return on my next visit.
於 2024 年 4 月住了 1 晚
Maggie 於 2024年4月22日的回應
Thank you so much for your recent stay and positive review. I'm so pumped you had such a great experience. We hope you stay with us again in the future.Thank you,Maggie GSM

10/10 優異

Kendra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 4 月住了 1 晚
Maggie 於 2024年4月22日的回應
Thank you for your recent stay and positive review score. We hope you stay with us again in the future.Thank you,Maggie GSM

10/10 優異

Stephen

家人同遊
讚好：整潔度、設施服務和住宿狀況
Only complaint was that the pool was cloudy and the hot tub was cloudy I did not feel that it was clean that was one of the perks that I wanted in the hotel that we were staying at otherwise it was a lovely place the beds were soft perfect sleeping conditions the room was cool when we needed it to be and the food was excellent
於 2024 年 4 月住了 1 晚
Maggie 於 2024年4月22日的回應
Thank you for your recent stay and positive review score. Glad you enjoyed our comfy beds and pool. We hope you stay with us again in the future.Thank you,Maggie GSM

10/10 優異

Michael (OKLAHOMA CITY)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location and view of the harbor was great
於 2024 年 4 月住了 1 晚
Maggie 於 2024年4月22日的回應
Thank you for your recent stay and positive review score. We hope you stay with us again in the future.Thank you,Maggie GSM

8/10 不錯

steve

讚好：整潔度、職員與服務和住宿狀況
It was fine.
於 2024 年 4 月住了 3 晚
Maggie 於 2024年4月22日的回應
Thank you for your recent stay and review. We hope you enjoyed beautiful Portland, Maine. I hope you stay with us again in the future.Thank you,Maggie GSM

4/10 欠佳

Christopher

親子同遊
Property is pretty tired. Front guest were pleasant. We have called earlier and had asked for an early check in which they said was no problem. At check in we were told we shouldn’t have been told that.
於 2024 年 4 月住了 1 晚
Maggie 於 2024年4月22日的回應
Thank you for your recent stay and I'm so sorry for the miscommunication surrounding the early check-in. We hope you stay with us again in the future.All my best,Maggie GSM

6/10 一般

robert

讚好：整潔度、職員與服務和住宿狀況
Great location . The downside was I never once got housekeeping, not even a fresh towel . Very expensive too and parking was an added on of $30 a night. That’s lame !
於 2024 年 4 月住了 2 晚
Maggie 於 2024年4月22日的回應
Thank you so much for staying with us in beautiful Portland, Maine. I'm sorry to hear about the unexpected or missed items during your stay. We hope you come back to stay with us again in the future.Thank you, Maggie Poisson GSM

8/10 不錯

Lenworth

Friendly and helpful
於 2024 年 4 月住了 3 晚

8/10 不錯

Kenneth

於 2024 年 3 月住了 3 晚
Maggie 於 2024年4月22日的回應
Thank you for your recent stay and positive review score. We hope you stay with us again in the future.Thank you,Maggie GSM

10/10 優異

Cory

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
East access to waterfront, valet parking convenient and more cost effective than other options nearby.
於 2024 年 3 月住了 1 晚

10/10 優異

Mallory

親子同遊, 多人同遊
讚好：設施服務
It had a great pool for smaller kids. My daughter loved it. The building was clean and well maintained. The staff was friendly and helpful.
於 2024 年 3 月住了 1 晚

6/10 一般

Dylan

伴侶同遊
讚好：職員與服務和設施服務
A nice hotel by the harbor, beds are comfortable, and the valet parking was convenient. I only have a couple upsets, the mattress protector had hair in it, I’m not sure if those are changed each guest, but they should be, bed should also be sanitized and vacuumed down each guest. The wash cloths are doused in bleach, you can smell it while washing your face, it left a chemical irritation on my skin. (I’d bring my own washcloth) I would stay here again if the housekeeping did a better job with cleaning the beds. Which is the main reason for needing a hotel.
於 2024 年 3 月住了 1 晚

8/10 不錯

Jean

商務旅客
讚好：整潔度、職員與服務和住宿狀況
I did not like to pay for Valet Parking
於 2024 年 3 月住了 1 晚

10/10 優異

Charles

於 2024 年 3 月住了 1 晚

10/10 優異

Stephen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very clean
於 2024 年 3 月住了 2 晚

10/10 優異

Roxanne

家人同遊
讚好：設施服務
The location and options for dining and shopping. Also the bar on site is a big plus.
於 2024 年 3 月住了 1 晚

10/10 優異

Alyson

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was extremely friendly. We were able to check in two hours early. This hotel has valet parking, and it is in walking distance of restaurants and hotels. However, the pool was closed for maintenance, which wasn’t clear when we originally booked the hotel. The shower pressure wasn’t great. Other than that, it was a great experience.
於 2024 年 2 月住了 1 晚

8/10 不錯

Sarah

於 2024 年 2 月住了 1 晚

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Brianne

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

melissa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Phyllis (Bangor)

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Perfect and easy for a quick overnight trip to see a concert and eat out. Will definitely go again!
於 2024 年 2 月住了 1 晚

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
Great location right on Portland’s exciting waterfront.
於 2024 年 2 月住了 1 晚

10/10 優異

Donald

伴侶同遊
Convenient and friendly staff.
於 2024 年 2 月住了 1 晚

10/10 優異

Tania

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Jane

讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Tashina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family trip
We had a great time the staff is amazing the rooms were very clean and comfy.
於 2024 年 1 月住了 2 晚

8/10 不錯

Derek

讚好：整潔度、住宿狀況和客房舒適度
Average at best
Hot tub jets "never worked" apparently.. should include that.. it was pretty nasty water as well.. just hot and stagnant.. food was good although very pricey.. room was clean and comfortable
於 2024 年 1 月住了 1 晚

10/10 優異

Zelia

家人同遊
讚好：職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

6/10 一般

John

讚好：整潔度和住宿狀況
There were to many hidden fees.a hotel should not charge you to park!.
於 2024 年 1 月住了 2 晚

8/10 不錯

Tim

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent rooms, excellent property , great staff etc. but the jacuzzi is only a hot tub no bubbles and the pool is tiny
於 2024 年 1 月住了 1 晚

10/10 優異

Marlene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front reception staff were great and made check in easy. Clean comfortable room - thanks so much !
於 2024 年 1 月住了 1 晚

10/10 優異

Matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
stay was great
於 2024 年 1 月住了 1 晚

2/10 很差

jared

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Maggie 於 2024年1月10日的回應
Jared-Thank you for your recent stay at our property. I'm sorry you had a bad experience. Please let me know if there is anything I can do or should know more about regarding your stay. We appreciate all feedback as we use it for growth and learning. Thank you and all my best,MaggieGuest Service Manager

10/10 優異

Craig

於 2024 年 1 月住了 1 晚

10/10 優異

Kevin

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2024 年 1 月住了 1 晚

10/10 優異

Khanh

親子同遊
讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚

8/10 不錯

Richard

於 2024 年 1 月住了 3 晚

8/10 不錯

david

於 2024 年 1 月住了 3 晚

8/10 不錯

xiaoyong

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and service
The hotel service and location are good and close Pie and beach. The nearest restaurant is good. The parking is chargeable and not self-park. So you need pay additional tips for the service.
於 2023 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Rebecca

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful view and location, friendly staff and very comfortable.
於 2024 年 1 月住了 1 晚