4/10 Poor
Constance S.
27 Dec 2023
Liked: Cleanliness
Be careful.
I had left the bathroom door open the first day and night. On the second day, I closed it from the bedroom side, and it locked. This was completely a mechanical problem, and nothing I did. I reported it the next morning to management, and they sent someone out late that afternoon. I was told there was a button under the handle. Yes, but on the inside of the bathroom. I had no way to get into the bathroom for a full night and the next morning! When I asked for a refund for just the one day, I was told I would not get one as this had not happened before, which to me implied it was my fault. Other things were minor. No glasses for water or wine, just mugs. Sugar still in the box, down to the bottom, with clumps in it. No drinking water except from the bathroom sink..a bottle of water for guests would be thoughtful. And some difficulty getting in. Some more detailed directions on that would be helpful. On the plus side, the place is beautiful and was very clean. But I had a very bad experience staying there, and would warn people to think twice about renting it.
Constance S.
Stayed 3 nights in Dec 2023