We loved our stay here and would happily return!
Our family of five booked Unit #5 (top floor) for a four-day fall visit and it matched the listing exactly.
Pros:
Friendly staff right next door during business hours: Fluent in English and very responsive (replaced a lightbulb, shared laundry instructions).
Good wifi, including for video calls.
Very comfortable beds, including the sofa bed, which was large and made up on arrival.
Clean linens and nice shower (no tub).
Easy check-in/check-out.
Felt like "classic" Porto - in an older building with window frames made of stone, hardwood floors, views of pretty tiled facades.
Good sound insulation in windows (quiet for us, might be loud with windows open?).
Good location near restaurants (our family loved the Barbarita Tapas Bar across the street); we walked everywhere without needing public transit.
Cons:
Basic/small kitchen - fine for simple meal prep, but nothing elaborate (no dishwasher).
Some creaky floorboards in our unit, but we never heard other guests.
Single outlets by beds - had to choose between charging phones or using bedside lamps.
Bathroom small but functional (with wall-mounted towel warmer).
Coffee pods not provided (but coffee maker available and good cafe just down the street).
No elevator, but great for an active family who doesn't mind climbing stairs for a good view.
Thanks for a great stay!