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Portal Beach - Rede Soberano

3.5 star property
Families enjoy a beachside getaway where adults relax poolside with drinks while children delight in their own waterslide area at this coastal retreat

Choose dates to view prices

Portal Beach - Rede Soberano offers relaxation and family fun at MundaĆ­ Beach. Guests enjoy free water park access, steam room facilities, and can book massages or manicures. The on-site restaurant serves meals all day, and there's shopping available on the premises.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Minibar, desk, laptop workspace, blackout curtains

Standard Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Blackout curtains
Minibar
Cable channels
  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Deluxe Room

Minibar, desk, laptop workspace, blackout curtains

Deluxe Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Blackout curtains
Minibar
Cable channels
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 4 Single Beds

Apartamento Familia

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Minibar
Cable channels
Desk
  • Sleeps 7
  • 2 Double Beds and 3 Single Beds OR 5 Single Beds and 1 Double Bed

View all photos for Room Superior with Spa Bath

Minibar, desk, laptop workspace, blackout curtains

Room Superior with Spa Bath

  • 215 sq ft
  • Sleeps 4

View all photos for Room Standard

Minibar, desk, laptop workspace, blackout curtains

Room Standard

  • 215 sq ft
  • Sleeps 5
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About the area

Located near the beach, Portal Beach - Rede Soberano is in MundaĆ­ Beach, a neighbourhood in Porto Seguro. Muta Beach and Discovery Coast Atlantic Forest Reserves reflect the area's natural beauty and area attractions include Porto Seguro Museum and Complexo Barramares. Travelling with kids? Consider Porto Seguro Cultural Center, or check out an event or a game at Porto Seguro Municipal Stadium. Visit our Porto Seguro travel guide
Map
Avenida Beira Mar, 4500, Praia do Mundiai, Porto Seguro, BA, 45810000

What's nearby

  • Mundai Beach
    1 min walk - 0.1 km
  • Toa-Toa Beach
    3 min walk - 0.3 km
  • Complexo de Lazer Toa Toa
    8 min walk - 0.7 km
  • Praia de Curuipe
    18 min walk - 1.6 km
  • Axe Moi Entertainment Complex
    2 min drive - 1.9 km

Getting around

  • Porto Seguro (BPS)
    11 min drive

Restaurants

  • Complexo de Lazer TĆ“a TĆ“a
    7 min walk
  • AxĆ© Moi
    3 min drive
  • Beat Beach
    20 min walk
  • Restaurante Beija Flor
    6 min walk
  • Jamaica Beach Restaurante
    1 min walk

About this property

Portal Beach - Rede Soberano

Family-friendly hotel located in MundaĆ­ Beach
Free water park access, a swim-up bar and a poolside bar are just a few of the amenities provided at Portal Beach - Rede Soberano. For some rest and relaxation, visit the steam room, and indulge in a massage or a manicure/pedicure. The on-site restaurant offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a garden.
You'll also enjoy perks such as:
  • A children's pool along with a waterslide, free cabanas and sunloungers
  • Babysitting (surcharge), 1 meeting room and concierge services
  • A computer station, outdoor furniture and free newspapers
  • Luggage storage, smoke-free property and a banquet hall
Room features
All 160 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch HDTVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bar molhado

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Free water park
  • Playground
  • Shopping centre
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • High chair
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Low-height counter and sink
  • No lift
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2006
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • In-room safe fee: BRL 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present ā€“ in addition to the child's certificate of birth and identity card with photo ā€“ a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Portal MundaĆ­ Praia Hotel Porto Seguro
Portal MundaĆ­ Praia Hotel
Portal MundaĆ­ Praia Porto Seguro
Portal MundaĆ­ Praia
Portal Beach Rede Soberano Hotel Porto Seguro
Portal Beach Rede Soberano Hotel
Portal Beach Rede Soberano Porto Seguro
Portal Beach Rede Soberano
Portal do MundaĆ­ Praia Hotel
Portal Beach Rede Soberano
Portal Beach - Rede Soberano Hotel
Portal Beach - Rede Soberano Porto Seguro
Portal Beach - Rede Soberano Hotel Porto Seguro

Frequently asked questions

Does Portal Beach - Rede Soberano have a pool?

Yes, this property has a children's pool.

Is Portal Beach - Rede Soberano pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Portal Beach - Rede Soberano?

This property doesn't offer parking.

What time is check-in at Portal Beach - Rede Soberano?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Portal Beach - Rede Soberano?

Checkout is at noon.

Where is Portal Beach - Rede Soberano located?

Offering direct access to the beach, this MundaĆ­ Beach hotel is within a 5-minute walk of Mundai Beach and Toa-Toa Beach. Praia de Curuipe and Complexo de Lazer Toa Toa are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Portal Beach - Rede Soberano Reviews

7.4

Good

7.6

Cleanliness

8.2

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 61 out of 227 reviews
Rating 8 - Good. 79 out of 227 reviews
Rating 6 - Okay. 51 out of 227 reviews
Rating 4 - Poor. 25 out of 227 reviews
Rating 2 - Terrible. 11 out of 227 reviews

Reviews

8/10 Good

Eliane

Liked: Cleanliness, staff & service, amenities
Beach across street was super nice, safe and very convenient area, staff was friendly and food was good for the price we paid. Bought half board, but when we checked in was told it wasnā€™t on the system, we were allowed to have dinner, but it took 3 days to have our name on the list, kind of embarrassing. 2 of the 3 pools including the kids pool was very dirty the last 2 days of our stay. Housekeeping made us very special decorating our room, very sweet, special thanks to Mayane. I would go back for sure, but would not buy half board included.
Stayed 5 nights in Nov 2024

2/10 Terrible

Juliana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, noisy, mosquitoes flying over the food, breakfast area very dirty and no air conditioning, it was very hot and lots of mosquitoes biting us. Few employees working to serve us, I had to wait more than 30 minutes for them to come fix my air conditioner. First and last time I stay at this hotel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities
Tudo maravilhoso amamos muito tudo
Stayed 2 nights in Dec 2025

8/10 Good

FORTUNATO

Liked: Cleanliness, staff & service
Boa localizaĆ§Ć£o, pessoal de atendimento muito bom. Nota-se que o hotel nĆ£o Ć© novo. EstĆ” precisando de uma reforma. Grande nĆŗmero de pessoas de excursƵes tumultuam o cafĆ© da manhĆ£. Mas o cafĆ© Ć© farto e de muitas opƧƵes.No geral Ć© um hotel de razoĆ”vel para bom.
Stayed 5 nights in Nov 2025

10/10 Excellent

LUINE DA HORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei bastante... Quarto limpo, funcionĆ”rios gentis. NĆ£o fizemos uso do SPA, apesar de ter achado os preƧos da massagem relaxante um pouco alto.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamax

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vista Maravilhosa.
Stayed 3 nights in Oct 2025

8/10 Good

vera

Liked: Cleanliness, staff & service, room comfort

Quarto de luxo

A estrutura do hotel e o atendimento do pessoal sĆ£o excelentes. O que prejudica Ć© a necessidade de uma reforma na parte mais antiga do hotel, principalmente o banheiro do quarto ā€œluxoā€ urgente
Stayed 10 nights in Aug 2025

10/10 Excellent

Jamille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ɠtimo hotel, frente Ć  praia, Ć³timo para crianƧas
Stayed 5 nights in Jul 2025

2/10 Terrible

Adriana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pior hotel que ja fui.

A higiene do hotel Ć© pĆ©ssima, tanto em Ć”reas em comum, quanto nos quartos. PRIVADA do quarto estava SUJA, tampa, embaixo do as assento, roupas de cama imundas, a saia suja nunca deve ter sido lavada, tive que pedir para trocar meu lenƧol. Escadas, cantos, corredores, Ć”rea inclusive do cafe sujos. E nĆ£o era areia, era sujeira de poeira e lixo cumulados mesmo. Nar da piscina com restor e copos sujos por horas e sem funcionĆ”rio para atender. Infraestrutura pĆ©ssima tambĆ©m, nĆ£o tjnha toalhas. Cafe da manha de todos os dias faltaram itens e ao sinalizar colaboradores algumas vezez fomos debochados, foram arrogantes. Nao voltaria jamais e jamais indicaria para alguem. Pior experiĆŖncia que tivemos. NĆ£o tirei fotos, pois nĆ£o sabia que poderia compartilhar, mas registrei uma reclamaĆ§Ć£o na recepĆ§Ć£o.
Stayed 3 nights in Apr 2025

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities

Terrivel

Hotel extremamente lotado ,quando cheguei pro check-in estava lotado , pelos corredores do hotel roupas de cama e toalha sujas pelo chĆ£o amontoadas , uma sensaĆ§Ć£o horrĆ­vel ! Colocaram eu, meu marido e meu filho de um ano no quarto 108, simplesmente nĆ£o pegava sinal de celular e nem Wi-Fi , ou seja fiquei incomunicĆ”vel , alĆ©m disso tinha uma mĆ”quina prĆ³xima que fazia barulho a noite toda. Roupa de cama de pessima qualidade Ć© que me passava a sensaĆ§Ć£o de nĆ£o estar limpa . CafĆ© da manhĆ£ com mil pessoas , uma mĆŗsica alta , cafĆ© totalmente desorganizado e com aparecia que nĆ£o dava vontade de comer ! Pode ser que fora de temporada o hotel atĆ© fique agradĆ”vel, mas em feriados Ć© alta temporada nĆ£o vĆ” ! Aaaa pernilongo no quarto
Stayed 2 nights in Apr 2025

6/10 Okay

deullivana

Disliked: Cleanliness, staff & service, property conditions & facilities

Muitas coisas quebradas sem manutenĆ§Ć£o

Registros dos chuveiro quebrado tive que abrir com alicate . Ainda bem que sempre levo ferramentas no carro. Atendimento dos garƧons pĆ©ssimo, porĆ©m creio que por falta de mais gente . SĆ³ vi 3 garƧons para atender. Fiz um pedido 14:30 sĆ³ recebi 18:30 por muito ir na copa perguntar sobre o pedido . E mesmo assim quando veio devolvi pois a carne estava ultra salgada impossĆ­vel de comer. Precisa ter manutenĆ§Ć£o no local pois parece estar abandonado. Coisas bĆ”sicas sem funcionar. Deu uma chuva que alagou o quarto onde ficamos, molhou tomada tomei choque um caos. Acionei a recepĆ§Ć£o mudei de quarto e ninguĆ©m ajudou com nada ..
Stayed 3 nights in Apr 2025

6/10 Okay

Jonatas

Disliked: Cleanliness, room comfort

Ruim

Hotel com corredores sujos de areia, meu quarto o ar condicionado fazia barulho e caĆ­a Ć”gua dentro do quarto, piscinas sujas. Bom cafĆ© da manhĆ£.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jeane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Equipe nota 10 a gerente e excelente
Stayed 3 nights in Mar 2025

10/10 Excellent

Elem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IncrĆ­vel
Stayed 3 nights in Mar 2025

8/10 Good

LETICIA

Liked: Cleanliness, property conditions & facilities, room comfort
Estrutura do hotel e excelente para crianƧas. Atendimento nas piscinas que faltou a desejar(bem ruim falar a verdade), pessoal some e vc tem ir no restaurante pedir as coisas. Ɓrea de brinquedos(os eletrĆ“nicos nĆ£o estava funcionando), mas mesmo assim muito bom para quem tem crianƧas(piscinas, area infantil). Peguem pensĆ£o completa ou com jantar no mĆ­nimo para evitar extress de ter pedir para os garƧons que somem.
Stayed 3 nights in Jan 2025

2/10 Terrible

Luigi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel abandonado, valor incompatĆ­vel

Decidi perder o meu tempo compartilhando a pĆ©ssima experiĆŖncia que tive, pois fiquei indignado com o Hotel como um todo, paguei quase 2 mil na diĆ”ria e me senti enganado, uma especie de ā€œgolpeā€.. vamos aos fatos: Meu primeiro erro foi ter subestimado as avaliaƧƵes anteriores de outros hospedes, achei que pudesse ser um excesso de rigor. E como tenho dois filhos de 5 e 7 anos, pensei que os ā€œprosā€ ( opĆ§Ć£o de recreaĆ§Ć£o para os pequenos) superaria os problemas relatados pelos hospedes na plataforma, ledo engano. Chegando no check-in, que foi confuso e demorado, presenciei uma quase briga entre um funcionĆ”rio da recepcao e um hospede que estava a reclamar do ar que nĆ£o gelava pelo segundo dia e nada era resolvido. O funcionĆ”rio sem nenhuma higidez ou preocupaĆ§Ć£o em agradar, rispidamente falou que tinha que aguardar a manutenĆ§Ć£o e nĆ£o tinha o que fazer alem disso. Feito o checkin, nos foi oferecido um quarto que fica a uns 300 metros da recepcao, no terceiro andar e sem elevador. E tbm sem ajudante para levar as malas, tive que fazer duas viagens, dois lances de escada por conta propria, e nesse ā€œpasseioā€ ja foi possĆ­vel observar o pessimo estado de conservaĆ§Ć£o das instalaƧƵes , paredes manchadas, luzes queimadas, portas sem maƧaneta, piso rachado, etc. chegando no quarto, nao foi diferente, cheiro ruim, roupa de cama de pessima qualidade, papel higienico parecia jornal. Comida pessima, atendimento demorado, sujeira por todo lado, funcionarios desencontrados, sem nenhuma gestao.
Stayed 4 nights in Dec 2024

6/10 Okay

Lucas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Ignorado

Dois pontos e fazem tender a anĆ”lise para o negativo: Sem Wi-Fi no quarto. Foram 3 dias esperanƧosos onde o pessoal da recepĆ§Ć£o prometia a volta do sinal e nada foi feito, se vc tiver que trabalhar prepare-se para fazer isso no saguĆ£o! Limpeza: nĆ£o queria gente entrando no quarto com o material da empresa na mesa e a poeira disse que me levaria o bilhete de maƧaneta de ā€œnĆ£o perturbeā€ pois estavam sem. Foram cobrados vĆ”rias vezes e nada. Consegui no Ćŗltimo dia fazendo ā€œamizadeā€ com a mulher que realizava a limpeza. O hotel Ć© bom e a comida excelente, mas se prepare para ser ignorado pela recepĆ§Ć£o e ter seu almoƧo ou lanche atrasado por 1 hora e ainda vindo errado. TambĆ©m fiquei 30 minutos esperando que um quarto seja liberado depois do horĆ”rio de checkin. Enfim, sĆ£o pontos que necessito passar para que melhore e para que os prĆ³ximos fiquem sabendo.
Stayed 7 nights in Dec 2024

10/10 Excellent

LĆŗcio

Liked: Staff & service, property conditions & facilities, room comfort

Excelente, mas pode melhorar.

O hotel Ć© muito bom, certamente voltaria a me hospedar nele, mas como nem tudo Ć© perfeito tivemos problema com a internet, jĆ” que lĆ” o 4G nĆ£o funcionava direito e no meu quarto o wi-fi nĆ£o conectava, sĆ³ conseguia usar na Ć”rea da piscina. Outro detalhe Ć© quanto Ć  limpeza, na terƧa-feira uns hĆ³spedes almoƧaram na mesa na Ć”rea da piscina e na quarta-feira de manhĆ£ ainda estava a louƧa toda lĆ”, fora que as hidromassagens estavam sem manutenĆ§Ć£o, com a Ć”gua verde os 3 dias que fiquei hospedado lĆ”. Se esses dois problemas forem corrigidos se torna um hotel perfeito.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de limpeza

A chegada no hotel jĆ” foi um caos a parte. Avisei anteriormente que meu voo chegaria antes do check in e se fosse necessĆ”rio eu pagaria um valor a mais para ter meu quarto antes, porĆ©m obviamente nĆ£o fui atendida. Cheguei Ć s 10h no hotel e me avisaram que quando meu quarto estivesse pronto eles me mandariam uma msg. Fui para a praia na esperanƧa disso acontecer. NĆ£o aconteceu! Cheguei Ć s 14h na recepĆ§Ć£o para fazer o check in e para a minha surpresa fui informada que meu quarto ainda nĆ£o estava pronto. Um absurdo, jĆ” que eu havia avisado as 10h que estava lĆ”. Liberaram meu quarto apenas 14h45. Eu com crianƧa pequena acordada desde as 6h da manhĆ£. Quando cheguei no quarto, um horror a parte. Um quarto minĆŗsculo no final do Ćŗltimo corredor com vista para um monte de entulho. Rapidamente solicitei a mudanƧa do quarto pois nĆ£o foi aquele que eu havia escolhido. Enfim, fui acomodada em um quarto apenas as 15h30. Nos demais dias os problemas com a limpeza foram estressantes. Passei 7 dias no hotel e tive meu quarto limpo apenas 2 vezes, paguei 7 dias para ter a limpeza em apenas dois. Estou me sentindo muito prejudicada neste aspecto. O cafĆ© da manhĆ£ Ć© horrĆ­vel, repetitivo e sem novidades. Apenas a estrutura do hotel Ć© boa, de resto. Tudo ruim! PĆ©ssimo!
Stayed 7 nights in Nov 2024

10/10 Excellent

Marcia dos Santos Pereira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Muito bom, para quem tem crianƧas Ć© excelente, tem varias atividades no docorrer do dia dentro do hotel mesmo.. SĆ³ a praia que o mar Ć© bem agitado lara crianƧa, mas a praia coroa vermelha Ć© bem calma sem ondas e fica proximo, da pra ir de uber
Stayed 3 nights in Nov 2024

10/10 Excellent

Enio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do hotel, sĆ³ tive problema com o colchĆ£o do quarto, pois pedi pra trocar 3 vezes e nĆ£o foi trocado.
Stayed 4 nights in Sep 2024

4/10 Poor

Thiale G

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

ERA INCRIVEL, ESTA HORRIVEL!

Fui 2 anos seguidos ao Portal Beach, de primeiro me apaixonei. Uma estrutura incrivel, digna de resort, piscinas e quartos ravilhosos e limpos, cama gostosa.... Dito isso, esse ano, ja que nĆ£o fui, decidir dar de presente a minha mĆ£e que passaria por Porto Seguro, sĆ³ nĆ£o sabia q o presente ia ser vergonhoso. A unica coisa que ela gostou foi da banheira, nas palavras dela "pelo menos compensava as piscinas", pq ela nĆ£o teve o prazer de usar as piscinas que estavam imundas, cheias de cloro, com sujeira acumulada no chĆ£o. 4 piscinas e nenhuma com o minimo de cuidado. Na primeira noite, alem da cama ser dura, era a junĆ§Ć£o de 2 camas de solteiro, muito mal feita, minha mĆ£e acordou as 5h da manhĆ£ pois as camas se separaram e ela caiu no meio! Veja bem, minha mĆ£e tem varios problemas nos ossos e coluna, o prejuizo que isso poderia ter causado nĆ£o esta escrito! Eu sei que a junƧƵes de camas sĆ£o comuns, acabei de retornar de uma viagem por 4 cidades do nordeste e passei por isso, mas em todos os hoteis que passei era algo muito bem feito e quase imperceptĆ­vel. Outra questĆ£o foi a comida, peguei meia-pensĆ£o pra ela, cafe da manhĆ£ estava muito bom de acordo com ela, mas a janta deu dor de barriga nela no segundo dia e algumas pessoas relataram o mesmo. Tinham varias crianƧas apresentando mal estar tambem, mas nesse caso, muito provavelmente era pela questĆ£o da agua suja da piscina. Minha mĆ£e Ć© enfermeira aposentada, ja trabalhou com vigilancia e percebeu varios focos. Decepcionante!!!!
Stayed 3 nights in Sep 2024

6/10 Okay

FELIPE A

Liked: Cleanliness
Disliked: Property conditions & facilities
Boa mas quarto mais antigo.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tailla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

IncrĆ­vel

estadia maravilhosa cafĆ© da manhĆ£ incrĆ­vel, funcionĆ”rios atenciosos. Perfeito
Stayed 1 night in May 2024

6/10 Okay

Janine

RazoĆ”vel, nĆ£o ficaria novamente

LocalizaĆ§Ć£o boa, vĆ”rias piscinas, porĆ©m muito sujas,entrei somente um dia,cercade 15min e sai com biquini verde( mandei e-mail para hotel e nao recebi retorno algum),banheiro com cheiro desagradavel. Cafe da manhĆ£ ok, vale a pena reservar meia pensĆ£o ( jantar bom). Check-in atrasou,tivemos que esperar para entrar na acomodaĆ§Ć£o. Cama dura.Nosso voo foi cancelado devido calamidade pĆŗblica no RS, solicitamos ligaĆ§Ć£o para 0800 da cia aerea( nao recebe ligaĆ§Ć£o de celular) e nos comunicaram que os telefones do hotel nao realizavam ligaĆ§Ć£o???..
Stayed 7 nights in May 2024