Nello and Gennaro have both been great to deal with, before our stay, and during. To get to the property, you can get the bus from the centre (5-10 minute walk up hills and some steps from the ferry drop-off, depending on luggage/how busy the streets are), and you can then get the bus which drops you off at the bottom of the steps to the property. There is a local shop selling all you will need across the road from the bus stop.
The walk to the property can be a challenge if carrying luggage in hot weather, but Gennaro kindly arranged for two guys to come down and help us. The walk up these steps and hills is tougher than the one from the ferry drop-off to the city centre, and it also takes 5-10 minutes (if you get help with luggage). You get to enjoy the views of Positano and different gardens growing various fruits on the way, so it's a nice walk.
The apartment is clean, towels and cleaning essentials are provided. The air-conditioner works well, and there is also a TV with a variety of channels.
The views from the property are fantastic - you get the views of Positano, the hillside, as well as the yachts that roam around the coastline. There is also an outdoor shower which you can use to refresh yourself after lying on the comfortable sun loungers. There is a barbecue, which we used on the last night - we cooked as the sun went down, it was pretty stunning. There is a small fridge indoors and kitchen utensils outside, which you can use. There is also a hot tub in the corner, although we did not use it - as it was too hot.
WiFi is also available in most parts of the property.
