Powell Hotel with Pool

"I had a terrible experience. Showed up around 3pm for check in. When they said I could check in and I was told that we had to wait to check in because the cleaning staff was behind because they were fully booked the previous night. How’s that my problem? My wife and I were driving for a while and looked forward to settling into our room before our reservations at 5:15. Wasn’t able to do that. Had to go to our reservation and finally get back and checked into our room at 10:00pm!!! Unacceptable. I would like to be compensated in some fashion."

"Early check in wasn’t available. I went to the front counter multiple times each time there wasn’t anyone there and I had to wait to be helped. Hotel seemed a bit older and could use some updates."

"I want a refund ! We 1st got there and the room smelled like wet dog, we found bugs in our clean towels, then i seen a bug on our bed as well, and the next morning upon pack we found a grown bed bug (dead) under the table where you eat. The staff did give us spray for the smell and brought clean towels. But i haven't heard from management at all regarding the bed bug situation, i couldn't sleep all night because i was worried about taking home bugs. And i thought there was complimentary breakfast, that was nowhere to be found. The chemicals in the pool and hot tub were kind of unbearable. "

"The entire experience was good for me It was clean and the staff were polite"

"Good amenities, a particularly nice bar setting. Room was clean, but nothing special. Location was great."

"Great Perks with Breakfast and Happy Hour treats/drinks. "

"Very nice hotel"

"Very clean, convenient location and good price"

"This hotel must be transitioning ownership as it is seriously understaffed for its size and was practically empty. I will say the people working there were friendly and helpful. The room was nice and clean and the location was safe and good for my needs. There was lots of street parking available over the weekend. I would stay here again. "