People were stuck in elevator when we arrived. The room we reserved was not ready, as the adjoined room hacked in and locked the door from the inside. The host gave us a new room and told us it was clean, because she even helped clean it. When we got to the room, the maid was still cleaning it. A short time later the room was ready. The carpet squares were coming apart and there was one light bulb in the bathroom that worked. We told front desk about lights, and she told us the ballast was broken and owner has not had it repaired. After returning from supper, all of the light bulbs were replaced and obviously the ballast wasn't really broken. Later that evening, we heard a knock on the door. The hotel had given the room to another person. This was the worst experience I have ever had at a hotel.