“Appartamento pulito e ben dotato. Vista dall'appartamento non tanto intimo perchè si affacciava su altri appartamenti. Spa molto pulita, tenuta bene, profumata e nuova. Confortevole. Nota negativa: la doccia blu fredda a nebulizzazione non funzionava. Piscina bella, ma nota negativa l'acqua fredda. Nota negativa dell'idromassaggio per l'acqua fredda, questo è inacettabile. Da potenziare i getti dell'idromassaggio.”
“Appartamento pulito e ben dotato. Vista dall'appartamento non tanto intimo perchè si affacciava su altri appartamenti. Spa molto pulita, tenuta bene, profumata e nuova. Confortevole. Nota negativa: la doccia blu fredda a nebulizzazione non funzionava. Piscina bella, ma nota negativa l'acqua fredda. Nota negativa dell'idromassaggio per l'acqua fredda, questo è inacettabile. Da potenziare i getti dell'idromassaggio.”
“Everything was excellent, the bed could use a more comfortable mattress - not bad - but given the quality of everything else, I would think an upgrade to the quality and comfort to the mattress makes sense. ”
“Everything was excellent, the bed could use a more comfortable mattress - not bad - but given the quality of everything else, I would think an upgrade to the quality and comfort to the mattress makes sense. ”
“Tutto perfetto,struttura nuova, begli appartamenti,grandi e dotati di tutto.Personale gentile e disponibile e ottimo servizio animazione molto apprezzato da grandi e piccoli!”
“Tutto perfetto,struttura nuova, begli appartamenti,grandi e dotati di tutto.Personale gentile e disponibile e ottimo servizio animazione molto apprezzato da grandi e piccoli!”
“Sono stati davvero carini s disponibili a tutte le ore del giorno. Hanno accolto ogni nostra richiesta e sono stati estremamente flessibili. Si può alloggiare lì sia auto muniti sia senza. Molto vicino alla piazza principale.”
“Sono stati davvero carini s disponibili a tutte le ore del giorno. Hanno accolto ogni nostra richiesta e sono stati estremamente flessibili. Si può alloggiare lì sia auto muniti sia senza. Molto vicino alla piazza principale.”
“Very spacious and nice room. We chose the room with private sauna which is perfect. It is exactly what you see in the photos. The flowers and plants in the balcony are well-maintained and it's delightful to get some fresh air out there. Nice and cozy!
We just used the kitchen a bit to warm up some simple food, but note that there is no range hoods so it may not be a good idea to cook something with strong smell or fry a steak.
Overall it was everything we want. We'll stay again when we visit……
“Very spacious and nice room. We chose the room with private sauna which is perfect. It is exactly what you see in the photos. The flowers and plants in the balcony are well-maintained and it's delightful to get some fresh air out there. Nice and cozy!
We just used the kitchen a bit to warm up some simple food, but note that there is no range hoods so it may not be a good idea to cook something with strong smell or fry a steak.
Overall it was everything we want. We'll stay again when we visit……
“Easy to find, easy to access, and the elevator helps moving with lots of luggage. The apartment is well equipped The bathroom has a hairdryer, first aid kit, washing machine The kitchen has several pots, pans, coffee maker, cooking utensils, spices. A full kitchen, not the usual low-budget apartment kitchen.The living room has board games and puzzles.The internet connection is stable and works well. The bedding is thick and warm, perfect for colder weather. We used electric heating, which……
“Easy to find, easy to access, and the elevator helps moving with lots of luggage. The apartment is well equipped The bathroom has a hairdryer, first aid kit, washing machine The kitchen has several pots, pans, coffee maker, cooking utensils, spices. A full kitchen, not the usual low-budget apartment kitchen.The living room has board games and puzzles.The internet connection is stable and works well. The bedding is thick and warm, perfect for colder weather. We used electric heating, which……
“Beautiful views, great amenities. Breakfast buffet was stellar, loved the pool, sauna and wellness area (wish it was open longer hours). Staff very helpful, parking easy and rooms were clean and well appointed with comfortable beds. It's a bit of a drive up the mountain, but that affords privacy and beautiful views. We loved our room with a deck that ran all around.”
“Beautiful views, great amenities. Breakfast buffet was stellar, loved the pool, sauna and wellness area (wish it was open longer hours). Staff very helpful, parking easy and rooms were clean and well appointed with comfortable beds. It's a bit of a drive up the mountain, but that affords privacy and beautiful views. We loved our room with a deck that ran all around.”
“Ottima struttura accogliente e pulita (ogni mattina) con tutto il necessario per la cucina. Ottimo anche la possibilità di accedere ai servizi, sauna e palestra del Hotel principale
AI PINI poco distante dalla struttura. Perfetto.”
“Ottima struttura accogliente e pulita (ogni mattina) con tutto il necessario per la cucina. Ottimo anche la possibilità di accedere ai servizi, sauna e palestra del Hotel principale
AI PINI poco distante dalla struttura. Perfetto.”
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Please be aware if you come with a large group and a car. The check-in instruction provided by the hotel was inaccurate. We came with a car and found it so confusing upon arrival. There was no pass-code provided for the garage as the instruction message stated. Later we found that we have to check-in with the kiosk first and then used the activated room card to open the garage. We stuck at the gate for half an hour because of this. The parking slots are also very small. Even a SUV would need to take 2 slots to park. Many people including us came with a 9-seater van and took a lot of time and risk to park into a spot.
At the kiosk you can contact the staff at the hotel but the staff couldn't speak English.
The check-in process was also time-consuming. The online form require every guest to scan the passport but the form couldn't be saved for later. Therefore, we couldn't fill the guest information individually. At the kiosk each person has to scan the passport again which made a lot of handicap especially some of us had to look after the car.
Talking about the room. It is quite new and clean. Overall it is comfortable. However, the fridge wasn't cooling well even though we set it to maximum. There is also no dish-washer and the smoke detector could be triggered easily with light cooking.
The hotel is closed to Ostisei. A travel pass was provided for people who want to get around the area by bus."