Pringle Bay Pringle Bay Beach Hotels

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"The room was as advertised, however would have been better with a Queen sized bed instead of a Double bed. The view was wonderful and the room was spacious. The breakfast was not the best and the pastries were hard (i.e. Not soft and fresh). The menu for dinner was not well advertised nor could be easily found without having to go downstairs to the restaurant, which was inconvenient."

"Hairdressers made my trip! Amazing men. Abigail melody macky and many others were fantastic. Lovely hotel in beautiful surroundings. Food was excellent "

"I stayed here for 7 nights and paid for an AC room, but the AC was not working from the second night. The room was extremely hot and suffocating, and the fan was ineffective. We could not sleep properly for multiple nights. What is unacceptable is that this was never informed to us in advance. Instead of taking responsibility or offering any compensation or solution, the host and his wife tried to convince us that AC was not required. After we complained, their behavior became rude and unfriendly, which made us feel very uncomfortable and unwelcome. If you are charging for an AC room, you must provide it or compensate the guest. Guests are paying for comfort, not to adjust and suffer. Very disappointing experience. Lack of transparency, poor customer service, and no accountability. I would not recommend this place. What is most unacceptable is that they never informed us in advance about the AC problem. If you are charging for an AC room, you must provide that facility or inform guests beforehand and adjust the price accordingly. Guests pay for comfort and honesty, not to adjust and suffer in silence. Overall, the property has potential, but the lack of transparency, poor handling of the situation, and unfriendly behavior after the complaint made our experience very disappointing. I would not recommend this place to anyone who expects professional service and basic comfort. "

"What a lovely room, very good breakfast,"

"Carin and her husband and the rest of the staff at Oude schuur guesthouse were amazingly friendly and accommodating. They helped with getting us a car rental and made some excellent suggestions for dinner in the area. The breakfasts were delicious and fresh, the room was spotless with daily housekeeping. We would recommend this place to anyone wishing to visit the Hermanus area. The mountain views from our terrace were spectacular as well. Be sure to book several nights, because you won’t want to leave. We arrived as guests and left as friends."

"Room & bathroom were spotless & spacious. Bed linens were luxurious with top/flat sheet too which is so necessary during these hot months. Rooms only have ceiling fans , no air-conditioning. Room is well thought out with full length mirror as well as dressing table with mirror and 2- & 3 point plug fittings. Seating area and balcony are comfortable. Spacious shower with strong water pressure. No shower caps or any of the usual little vanity packs provided. Only small bottles of shampoo, shower gel & lotion and hand soap provided. Spa was luxurious and therapists were professional and friendly. Highly recommended. Again, no air conditioning, so fans which are noisy, blocking out the relaxing spa music. Restaurant staff are friendly . Food is not always great...Burgers were good but cheese on pizzas were below standard. However, breakfast croissants were good and there was a great variety of warm breakfast goodies on offer. Overall, a good 3 star establishment. Wonderful for families or groups of friends, but not really a spoil for a couple. "

"Lovely location, great views and a very peaceful stay. Looking forward to a return visit next year."

"The apartment was very dusty. Beds were also dusty and it smelled of very stale air. It was not opened before our arrival and aired out. We were put into another apartment upon arrival which was not the one I booked. We have a young child which is why I booked a studio so that he could have his own bed whilst being close to us. We were told on arrival that our room was given to another family and that we were upgraded to a two bedroom. The security guard was unaware and confused so there were a few phone calls back and forth to try figure out what was going on. The whole check in process was problematic. We had to call the number of the website to locate the security guard to allow us access into the property. The check process can be smoother and better communication in advance would have avoided so much time being wasted especially after long flights and the long drive from the airport."