2/10 糟糕
Charles
与家人出行, 带宠物出行
2025 年 8 月 31 日
I had made our reservation 5mo. ahead and called with a request for a first floor due to medical issue. Upon arrival I was given a second floor, I told the agent about my request. He said just because you requested first floor does not guarantee you will receive it. After 30 minutes he found a first floor.
I was told the room would be cleaned every five days, then I was told I needed to make an appointment. After making three appointments the room was never cleaned. We had to go to the office every day for clean towels and sheets when needed. My husband emptied the trash daily.
One evening at 9:40 noise was coming from the room above, it sounded like weights being dropped. I walked over to the office and was told quite time started at 10pm. This continued nightly starting at midnight until 1:30 am.
We will never return!!! After checking prices I could have stayed at the Hyatt for same cost.
The hotel is very old.
Charles
2025 年 8 月入住 10 晚