Essentially this hotel was an epic fail for us. We reserved an “ocean view studio” for my birthday trip and instead were given a small block room with a view of a wall and the top of a palm tree….and this was after weeks of direct communication with the resort about how special this trip was and arranging dinner reservations, massages, etc. It felt like a concrete cell with beach decor. Thankfully we rented a car, because there is absolutely nothing to do aside from the beach and pool….and the staff had no suggestions besides the over priced excursions. Additionally, the location on west Grace Bay puts you by absolutely nothing…..save yourself a lot of car time by staying mid beach or the east end. The restaurant was fair for dinner but priced like the surrounding upscale ones. And while a full breakfast is included, it was the exact same offering every single day. The property itself is clean and nicely laid out, really only lacking some covered seating areas for rain days. Housekeeping for our room however was a joke. One day they didn’t come at all (but said they did) and the remaining days in the late afternoon….and we must have been last of the day as we only ever had two towels after day one.
Best suggestion….stay somewhere with more amenities and at least mid beach. This surely wasn’t the place for a “special” trip…..won’t return
Theresa
於 2024 年 4 月住了 4 晚
8/10 不錯
Giuseppe
伴侶同遊
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good: The room was beautiful with views to the waters. Cleaning staff did a great job. The staff at the restaurant and beach bar were very polite. Food was also good.
Bad: Water pressure was low, not a big deal. My main issue is the cost of drinks. Two drinks would cost 40 dollars American ( 48 Canadian ). I know Turks is expensive, but that limited our purchases.
Giuseppe
於 2024 年 4 月住了 5 晚
10/10 優異
Kenneth (Franklin)
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Kenneth
於 2024 年 4 月住了 5 晚
10/10 優異
Anthony
伴侶同遊
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Incredible stay, nice workers, great views, and room was out of this world.
Anthony
於 2024 年 4 月住了 3 晚
8/10 不錯
Allison Marie
2024年4月8日
讚好:整潔度、職員與服務和住宿狀況
Quaint hotel, nice pool and easy beach access. Food was good and there were plenty of restaurants close by as well.
Allison Marie
於 2024 年 3 月住了 7 晚
10/10 優異
Stephanie
2024年3月22日
讚好:整潔度、職員與服務和住宿狀況
Stephanie
於 2024 年 3 月住了 4 晚
10/10 優異
Thomas
伴侶同遊
2024年3月10日
讚好:整潔度、職員與服務和住宿狀況
We had a great week at West Bay
The property, beach and staff were amazing
While we would have preferred an additional dining location, the food was fresh and well prepared.
Good wine options.
Our favorite was the Friday nite beach BBQ dinner
Highly recommend West Bay
Thomas
於 2024 年 3 月住了 7 晚
10/10 優異
Joel
2024年3月9日
讚好:整潔度、職員與服務和住宿狀況
Joel
於 2024 年 3 月住了 6 晚
6/10 一般
Nancy
伴侶同遊
2024年3月6日
讚好:職員與服務和設施服務
不滿:住宿狀況
We stayed at the west bay club in 2021 and had a fabulous time. My husband and I were so excited to return this year to celebrate his 50th birthday. We were really disappointed during our visit. The whole resort looked tired, both the rooms and the grounds. It was also not as clean as it used to be, with food on the floor of the breakfast area that had clearly been there since the night before. This was not what we were expecting for $1000 per night, especially after such a great visit in 2021.