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皇家公園酒店的評價

3.5 out of 5
皇家公園酒店
No. 168, Kamaraj Salai, Puducherry

評價

7.2

不錯

10 分評分，優異；87 則評價中有 20 則" "
8 分評分，不錯；87 則評價中有 32 則" "
6 分評分，一般；87 則評價中有 17 則" "
4 分評分，欠佳；87 則評價中有 11 則" "
2 分評分，很差；87 則評價中有 7 則" "

7.2/10 

整潔度

7.4/10 

職員與服務

6.4/10 

設施服務

7.0/10 

住宿狀況

5.4/10 

環保程度

評價

10/10 優異

Harsh

讚好：整潔度、職員與服務和住宿狀況
The rooms were clean. It was really easy to go around and see stuff.
於 2024 年 1 月住了 1 晚

2/10 很差

Sanjay

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Väldigt smutsigt
Rummet var väldigt smutsigt både i sovrum där lakanen var smutsiga, badrummet läckte vatten
於 2023 年 12 月住了 2 晚

4/10 欠佳

Prakash

不滿：職員與服務和住宿狀況
Front Desk guy was very rude, bathroom wallet clogged,shower doesn't work,room was smelly
於 2022 年 7 月住了 1 晚

8/10 不錯

sunil

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good ambience, excellent location, Rooms were clean, good breakfast options. Rooms are small, if you are 2 + 1 Kid. Clean Swimming pool. Overall, stay was good.
於 2021 年 10 月住了 2 晚

4/10 欠佳

DJ

商務旅客
不滿：職員與服務
Its ok...., Br realistic. Give good service.. No compromise on service to customers.. Yhen people will follow hotel... But need to ise this strategy
於 2021 年 1 月住了 1 晚

2/10 很差

VIRASAMI

於 2019 年 12 月住了 2 晚

2/10 很差

Vipin

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
BAD. Unsatfised
V bad toliet, AC not working, upholstery bed sheet not good.even room paint is bad, floor has dust
於 2020 年 2 月住了 1 晚

8/10 不錯

Rosemary

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

Poonam

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
The stay was good. Hotel is clean. Service staff is really excellent. Their can be improvement in the food at La Menara. Alisha at La Menara is very sweet and very good at her work. Reception staff is vey cooperative. Thanks for the great stay.
於 2020 年 1 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Every thing was excellent , we enjoyed , only that new year celebration was bit dull with out any music entertainment what we expect .
於 2019 年 12 月住了 3 晚

8/10 不錯

真實旅客

讚好：職員與服務、設施服務和住宿狀況
Decor is pretty. Food is great during breakfast buffet. Chef during breakfast is amazing and training manager and staff are very courteous.
於 2019 年 12 月住了 8 晚

2/10 很差

真實旅客

親子同遊
不滿：職員與服務、設施服務和住宿狀況
Not worth for money , rooms r look like local hotel
於 2019 年 11 月住了 1 晚

4/10 欠佳

Charlie (Kampala)

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I did not like anything and was quite frankly disappointed in the place adn service considering the price paid, the WIFI did not work most of the time, getting even a complimentary bottle of water took 3 phone calls to reception, the bathroom fittings were all rusty amongst so many other issues...it was disappointing to say the least...
於 2019 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice comfortable hotel.
於 2019 年 8 月住了 2 晚

6/10 一般

真實旅客

Check out super slowly
於 2019 年 8 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
I did not like the property at all. Only the reception area was clean but the room was very dirty, dust all over the room and cockroaches in my room. Food was too bad in taste.
於 2019 年 6 月住了 2 晚

8/10 不錯

真實旅客

讚好：職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚

8/10 不錯

DO (JAKARTA INDONESIA)

讚好：職員與服務
Staff are very friendly. EXCELLENT STAFF: PRASANNA KUMAR, FRONT OFFICE MANAGER
於 2019 年 3 月住了 3 晚

10/10 優異

DO (Jakarta Indonesia)

讚好：職員與服務
Staff is good and friendly. Room should be cleaner
於 2019 年 3 月住了 1 晚

4/10 欠佳

Paneer

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor service
Not up to the standard for 3start
於 2019 年 3 月住了 2 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：住宿狀況
Avoid this hotel.
Terrible wi-fi, unusable gym, dirty towels, they only give you one from key.
於 2019 年 2 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 2 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
Staff were very helpful. Breakfast was excellent. Ala cart food was average ,not in keeping with the standard of the hotel. Shower. Area is slippery , could do with a mat there Bedside lamps were not both sides. No bedside lamps in the twin room No proper instructions for electronic safe
於 2019 年 2 月住了 3 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
Poor facility and amenities and service. Expensive compared with quality.
於 2019 年 2 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
This hotel is OK - reasonable facilities, staff and price. But it is further out from the key area (French quarter) than is ideal and because of all the hard floors everywhere it’s quite noisy throughout. If we came again I’d be tempted to try the FQ, but if I had to stay here I’d be relaxed
於 2019 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
everything was excellent except for the fact that the air conditioning was extremely cold, we could not lower the fan speed or increase the temperature setting. when not in the room the system shuts of completely and went we return and insert the card it starts up again and the is a spread of stale moisture from the system probably resulting from spreading of mold spores. the front desk was also pushing the check out time. I would stay at this hotel anytime
於 2019 年 1 月住了 1 晚

4/10 欠佳

Pascal

不滿：整潔度、住宿狀況和客房舒適度
Désuet 3 étoiles du siècle dernier
Plus que décevant... mais cet hôtel désuet peut plaire à d'autres... Chambre pas propre, draps sales, baignoire rafistolée, piscine fermée... 2 chambres essayées... Nous sommes partis après la première nuit : au check out cela n'a même pas semblé bizarre!!! On le fait remarquer mais bof!... Normalement, la direction d'un hotel devrait s'en inquiéter !!! Nous sommes allés dans un autre hotel, mieux situé et enthousiasmant. C'est la première fois de ma vie (20 hotels par an dans le monde) que cela m'arrive !!! Je ne recommande pas du tout, mais alors pas du tout cet hotel.
於 2019 年 1 月住了 2 晚

8/10 不錯

alain

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel agréable pour un court séjour
Situé à environ 2 kms de la promenade du front de mer et dans un quartier sans attrait cet hôtel a un charme suranné avec un immense hall tout en marbre et des tentures d une autre époque. Les chambres sont spacieuses et possèdent tout le confort moderne : air conditionné + ventilateur tele lcd coffre fort réfrigérateur plateau courtoisie et grand lit moelleux.vous pouvez profiter de la piscine une salle de gym et d un salon de massage ayurvedique. Le petit déjeuner buffet offre une majorité de plats indiens ainsi que des fruits et différents pains. Le hôtel donne sur une grande artère très fréquentée et bruyante donc demandez une chambre côté piscine. Le personnel est sympathique et disponible
於 2019 年 1 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
不滿：住宿狀況
Everything that glitters is not gold
The place looks amazing with its glitter and gold. But its all smoke and mirrors. The matress was moldy, and it sept through the sheets, cockroaches and paperthin walls. The staff was great though, and did their best to make it a nice stay. They kept clean rooms and derved nice cheap food, but the place needs a helping hand.
於 2019 年 1 月住了 3 晚

6/10 一般

Saikumar

Family stay
It’s a decent one but needs to up the service by several notches
於 2018 年 12 月住了 2 晚

6/10 一般

Yolaine

不滿：整潔度和住宿狀況
Hotel tres Cher pour une chambre qui est trop vieillissante. Le hall est beau .
於 2018 年 12 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked the service and the hospitality. The staff also were willing to assist when i eas looking for transport and directions from the hotel.
於 2018 年 12 月住了 1 晚

8/10 不錯

Kailash

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚

10/10 優異

john (Mumbai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel close to important places, Very courteous staff.Overall very pleasant experience.
於 2018 年 11 月住了 4 晚

10/10 優異

Mathieu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pondicherry
Excellent location, good room and service, perfect to visit Pondicherry at a good price
於 2018 年 10 月住了 2 晚

10/10 優異

abdulrahman (saudi arabia)

讚好：職員與服務、住宿狀況和客房舒適度
very good
exellent exeapt the room cleaning.otherwise everything fine.try to improve the resturant.
於 2018 年 6 月住了 2 晚

6/10 一般

Florence Sunitha

讚好：整潔度和客房舒適度
不滿：職員與服務
Decent place but bad customer service
Room was spacious as we stayed in Executive suite room but was disappointed with the plug points (not many to charge your phones and laptop). The condition of the room could have been better as the towel racks were rusted and you had to take bath in the tub and water flowed all over from the shower inspite of using the curtain. Service is super slow and they would forget your orders and you have to remind them at least twice before you could get anything done. Food tasted good (saving grace) and the breakfast spread is good too. No one in the breakfast area to cater to your needs. Asked for coffee which they said they will bring but never came. The crowd is there because you have people coming in during weekends to drink so maybe customer service is not your priority as you know your hotel will get filled up but other customers also pay good money so cater to their needs and don't be so careless.
gaffur G.M 於 2018年5月7日的回應
dear mme sorry for the inconvenience caused during your stay with us..we do necessary action to eradicate the complaints you have mentioned .. we look ahead to serve you once again.,, please do call us or mail us for your future visits with us..

10/10 優異

Prashant (Bangalore )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice Stay, the staff was very good.
Very Nice stay, nice staff.only issue was with breakfast bufet, as the servings was finished before 9:30 and few stuff never arrived. although mister Qayum tried hard to facilitate this but thats the only point which we did not like ret all was too good.
於 2018 年 3 月住了 2 晚

10/10 優異

Tejas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
superb hotel
fantatsic hotel
於 2018 年 2 月住了 1 晚

8/10 不錯

ann m

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
its India
The standards are different and it took a lot of effort to get a smile out of the front desk. All the towels were grey.The location was convenient 10 minutes by cheap ricksaw from the French quarters or downtown

6/10 一般

Thushanth

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel and lot of amenities. Good food...
We have stayed as a family in the hotel for two days. Lot of interesting in the hotel, having good food. Nice swimming pool. Staffs are good.
於 2018 年 2 月住了 2 晚

2/10 很差

Samdeesh

不滿：職員與服務和住宿狀況
The House keeping stole money from our bags. Please be careful about your belongings here.
於 2018 年 1 月住了 1 晚

4/10 欠佳

Raman (Blr)

不滿：整潔度和住宿狀況
4 Star Hotel with Poor maintenance and Food
Experience was not good considering a 4 Star hotel. I was asked to pay the room charges upfront which should never be the case. Breakfast all 4 days were with same menu. Washrooms had rusted fittings.. rooms were moist and fungus at places.. even the corridor you can observe moisture and wet patches.. doors were shabby seems no one cleans it. Reception and Pool were only good rest nothing good about this hotel.
於 2018 年 1 月住了 3 晚

8/10 不錯

Satheesh

讚好：職員與服務、住宿狀況和客房舒適度
Sweet Memories
Its wonderful experience with pleasant stay.right from the entry to exit overall its fantastic service . But Room ceiling fan was not in good condition . Electrical connections & switches are very pathetic.
於 2018 年 1 月住了 1 晚

6/10 一般

JEAN LUC

讚好：職員與服務
不滿：住宿狀況和客房舒適度
A 2 day stay at PONDICHERRY
A 2 day stay at PONDICHERRY to visit. The hotel is old and not very well maintained. We got a room on 5th floor with a view on the swimming pool as I asked but the window did not close very well and at night the noises came from the bar of the swimming pool and then from the wandering barking noise.. You better have a good sleep in this hotel . Breakfast is mean : if you like cucumber juice it will be OK for you because no orange juice, no either good coffee... Only eggs cooked to your order. No fruit, no good bread... Will not come back.
於 2018 年 1 月住了 2 晚

6/10 一般

R

讚好：職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚