Despite the Expedia confirmation and my correspondence with the hotel prior to arrival, when we arrived first we had to wait over an hour for anybody to arrive at the reception, only to hear that our reservation does not exist. After a tiring trip we had to run around the city to find any hotel that looks acceptable and has free rooms left. All that with full luggage, burning noon sun and a child. Stay away from that hotel! Shame on Expedia that they sell a hotel that claims no work with Expedia!!!
Anna
於 2017 年 12 月住了 2 晚
2/10 很差
真實旅客
2017年6月29日
不滿:整潔度、住宿狀況和客房舒適度
would not recommend this one
I stayed here for one night and had booked another 4 nights after visiting some other islands. The staff was very friendly, but the room was not very clean (there was sand in one of the beds), the shower was PVC piping that came out of a hole in the wall and no hot water. The room was also very loud and there was no night time staff who tried to quiet anyone down. There is an outdoor balcony where people smoke and the smoke comes into the rooms.
真實旅客
於 2017 年 5 月住了 1 晚
10/10 優異
真實旅客
2017年5月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best place to stay in Puerto Ayora!
This is a wonderful hotel. It is affordable, very comfortable, and everyone there is so helpful. The breakfasts are terrific! Fernando (the owner) and all the staff did so much for us and went out of their way to make sure our stay on Puerto Ayora and at the Flightless Cormorant was ideal. I would recommend this hotel very very highly.
真實旅客
10/10 優異
真實旅客
2017年5月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location in the heart of town
Great to use as a base for exploring the islands. Staff friendly, air con great - had a very comfortable stay.
真實旅客
8/10 不錯
真實旅客
2017年5月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good accommodation, staff very polite!
We used 5 rooms and stayed around 9 nights.
Our experience was very good. Fernando, the administrator was very helpful always ready to give an,advise about the best way to visit the islands. He was always there for whatever we needed. Ceida, the housekeeper is fantastic, she makes very good breakfasts and adapts them to your requirements. She is also always there to help you with anything you need.
Besides the hotel is located in the center of the town so it's really easy and quick to go wherever you want to.
We would recommend this accommodation for your stay in Puerto Ayora.
真實旅客
10/10 優異
真實旅客
2017年2月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place!
Terrace for relaxing, watching, reading is great. Breakfast was usually varied by the friendly cook/housekeeper. Top floor rooms are the best.
真實旅客
4/10 欠佳
Ángela
2016年10月24日
不滿:整潔度、職員與服務和住宿狀況
Hotel sencillo con pocos detalles
Multitud de detalles fallaron: acababan de pintar y la habitación tenía un fuerte olor a pintura, muy desagradable. No admitían nada más que pago en metálico. En la ducha no tuvimos agua caliente en varias ocasiones. No tenían secador de pelo, incluso prestado de recepción. El bar/restaurante que había justo debajo de la habitación hacía un ruido enorme hasta bien entrada la madrugada, con lo que era difícil descansar. El hotel está bastante destartalado y necesitaría algo más que una mano de pintura.
Ángela
4/10 欠佳
Maria (São Paulo - Brazil)
2016年1月19日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Decepcionada
Cheguei no Hotel, por volta das 11:30hs estava fechado, não tinha nínguém para me dar maiores informações, não recebi nenhum informação com antecedência. Tive que arrumar outro Hotel. Quando estava no aeroporto recebi uma mensagem atravês do expedia do horário do check-in 08:30hs.
Maria
6/10 一般
真實旅客
2015年10月20日
Es una buena opción de hospedaje
Es una buena opción de hospedaje en Puerto Ayora, es muy económico, la tarifa incluye el desayuno, es mas una casa de huéspedes, el personal es muy atento.
La ubicación es muy buena ya que está en la avenida principal y muy cerca del muelle y de las tiendas para hacer compras.
真實旅客
8/10 不錯
Thomas (Bern)
2015年10月14日
讚好:整潔度和住宿狀況
不滿:職員與服務
Nice place - but be careful
The hotel is alright. It takes a few minutes until the hot water makes its way from the boiler to the room.
And: somebody stole 20 out of 180 Dollars from my wallet when I left it in the room.