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Incredibly disappointed with our stay. When we arrived, despite having a confirmed booking they didn’t have enough room for our entire stay. Housekeeping didn’t visit our rooms unless specifically asked, building works going on at all hours, transfers given away, and awful communication. The staff was nice but unable to help at most occasions, due to poor management. I would not stay here again and would urge other to never stay here to avoid stress and disappointment.
Maureen
8/10 不錯
Terence
伴侶同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is very nice, but has potential to be better. It needs a western manager to come in and take over operations for a little while to increase efficiency of the staff as well as the training of the staff. The staff were very friendly and helpful, but just didn’t seem to have the training to know how to make the operation run smoothly, and to help generate more income for the hotel.