Our room had only two working outlets, we had no hot water for two days, our keys kept failing so they had to be replaced twice, the sheets were not changed in two days and I know that because there were small blood stains on the sheets and I don’t know why because it wasn’t my blood probably from the cleaning crew killing all the mosquitos in the room, over all bad experience, I will not be returning.
MARIA
2024 年 5 月入住 4 晚
8/10 还可以
Yazayra
与配偶出行
2024年05月28日
满意:服务设施,员工和服务
La propiedad se encuentra bajo construcción para actualizar sus facilidades. Pero actualmente, en varias áreas del hotel habían goteras por todos lados. En adición, había una peste a pozo muro en el bufete de Grand Bavaro y en el baño de la habitación.
Me encantaron los restaurantes y su staff muy servicial.
Yazayra
2024 年 5 月入住 4 晚
6/10 一般
luigi jose
与家人出行
2024年05月27日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The buffet ( buganvillas) area jas a terrible smell. It's better to eat at the beach during lunch but they have less selection compare to the lobby buffet. Also the rooms need to be updated. We have to switch room because of the AC is not working.
luigi jose
2024 年 5 月入住 7 晚
10/10 超赞
Yamelh
与家人及幼儿出行, 与家人出行
2024年05月27日
满意:清洁度、员工和服务、服务设施
Me gusto la variedad de comida, lo que no me gustó fue el mal olor en el área del buffet y el aire acondicionado de la habitación no enfriaba adecuadamente
Yamelh
2024 年 5 月入住 4 晚
4/10 很差
Kayla Marie
与家人出行
2024年05月25日
不满意:住宿条件和设施,清洁度
Although the property itself was ok, the room was not well lit, the phone didn't work, we couldn't set the safe- there was a bad connection with the number pad. The next day couldn't open it. The room key stopped working. Got stuck in the bathroom. Left the day after arriving.
Kayla Marie
2024 年 5 月入住 6 晚
8/10 还可以
Dorina
与家人出行
2024年05月23日
满意:住宿条件和设施
不满意:员工和服务
I made a reservation for Grand Bavaro but i had to do an upgrade to Bahia principe Luxury Esmeralda, I loved Esmeralda for being on the first line close to the beach, the things i did not like was the air conditioning not being on, on the buffet and restaurants, the buffet close to the beach did not have too many options to eat and the most of the staff was not helpful you had to ask to many times for water or drinks on the buffet.
Dorina
2024 年 5 月入住 7 晚
6/10 一般
Leonardo
与配偶出行
2024年05月23日
满意:住宿条件和设施,员工和服务
Pro, upgraded rooms are cleaner and close to the beach.
Great pool.
Cons
Got food poison while my 15 day stay.
Wont be staying there again.
Coming home they didnt allow the car service to come in and pick us up in from our resort, had to wait around until someone was available to take us into the front entrance so i can get the taxi.
Leonardo
2024 年 5 月入住 15 晚
2/10 糟糕
Kizzy M.
与配偶出行
2024年05月21日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just should not be rated 5 stars! By far the worst overall all inclusive vacation I’ve ever had. From the terrible wi-fi to the hot ass rooms. What’s the point of have ac control in the room if we can’t control the non existent ac in the room? The food was complete trash and I don’t care where you got it from on that property. Only things going for this location are the pools and beach!
Kizzy M.
2024 年 5 月入住 3 晚
4/10 很差
Aracelis
与家人及幼儿出行, 与家人出行
2024年05月20日
满意:服务设施,员工和服务
不满意:住宿条件和设施,清洁度
Comenzare por las buenas, personal amable, piscinas buenas y ahora las malas: necesita remodelacion los muebles antiguos y en mal estado. En el area del bufete moscas ademas uno de los salones de bufete apestaba horrible ademas muchos mosquitos y las camas duras como si estuvieras durmiendo en el piso. No logre descansar bien me levantaba adolorida por la dureza del colchon y los baños no estaban adecuadamente limpios tenian hongos A Bahia principe grand Bavaro no volveria
Aracelis
2024 年 5 月入住 4 晚
8/10 还可以
Maylon,Brooklyn
与家人出行
2024年05月19日
满意:服务设施,清洁度
Fue una buena experiencia falta un poco más de mejorar la atención al cliente pero los meseros excelentes y la limpieza magnifico