This hotel is simply perfect. Nothing to call out as everything was above expectations.
Michael
於 2024 年 5 月住了 3 晚
10/10 優異
Nathan
家人同遊, 親子同遊
2024年5月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walma was the most helpful bellhop ever! And the food was excellent too
Nathan
於 2024 年 5 月住了 4 晚
10/10 優異
Kelliann
家人同遊
2024年5月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Here is your sign to BOOK THIS HOTEL, trust me! The staff is by far the BEST staff I have ever encountered at any all inclusive we have traveled too. Every single staff member went out of their way to say hello and make you feel special! The food was delicious and plentiful, truly something for everyone. The room was spacious and spotless, the resort felt homey and comfortable. The beach was gorgeous with plenty of chairs and umbrellas. The waterpark was fun for all ages!
Request JUAN as your butler, he is exceptional. He took care of my families every need and was so kind and gracious. He made our daughter’s 5th birthday one she will never forget.
Visit FREDDY at the pool area, you’ll never go thirsty he was exceptional and BOOK
THE FAMILY photos with FELIX, you’ll thank me later!
All in all it was the best trip we have taken, so much so that we booked a trip there next year before we even left the resort. BOOK THE RESORT
Kelliann
於 2024 年 5 月住了 5 晚
8/10 不錯
Toni M
伴侶同遊
2024年5月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property and experience was amazing. The only reason for not giving it 5 stars was that we did not get the room category we wanted. We understand that these things occasionally happen but we were not dealt with honestly and communication about a room change took a full day during which we were unable to settle. Otherwise this place is a 10-star resort!
Toni M
於 2024 年 4 月住了 6 晚
10/10 優異
Marcella
家人同遊, 親子同遊
2024年5月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, delicious food, child and family friendly. I would definitely recommend it!
Marcella
於 2024 年 4 月住了 4 晚
10/10 優異
Milagros
家人同遊
2024年5月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel !!
Milagros
於 2024 年 4 月住了 7 晚
10/10 優異
Susana
家人同遊
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best service
Susana
於 2024 年 2 月住了 3 晚
8/10 不錯
Nancy
家人同遊
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, with great amenities and lovely staff. The food was mediocre.
Nancy
於 2024 年 4 月住了 5 晚
10/10 優異
Philip
家人同遊, 親子同遊
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really great for families. Food is what you’d expect but overall can’t complain about variety and quality for the scale they’re making it. They were really accommodating of some allergies in our party. As a family with small kids we mostly ate at the Mercado (buffet) since other restaurants are first come first serve and always had a long wait. We paid for the club access which is worth it because the drinks at Cocoonz are a thousand times better than non-club.