4/10 很差
Juan，Sachse
与配偶出行
2025 年 10 月 13 日
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
I chose this hotel with expectations of a nice beach where I could swim and snorkel right there without having to go on a tour, stay in a beautiful upscale facility with a great pool + wet bar and eat great quality food.
After balancing the good and the bad, I left dissatisfied and will not come back to the Iberostar Selection Hacienda Dominicus, I will explain in more detail below.
Room:
Good-> Very spacious, modern and clean. I got room service 2 times a day. Everything functional. No complaints here.
Neutral-> Nothing bad for me, but another guest told us that when they arrived, they were assigned a room in building 2, not that great of a room. It rained the first day and the room got inundated, the bed got drenched. They had to be moved.
Facilities:
Good-> Beautiful design, decor and layout. Very clean all around.
Neutral-> There were employees doing maintenance work all the time, making noise with powered tools and kinda ruining the views. I got hit on my leg with the grass edge-trimmer debris at one time. I understand that maintenance is part of the beauty, but it felt like too much.
There is a dedicated café shop with gourmet types of coffee and pastries, but it smelled strongly like sewer in there (every day) making you think twice before getting a delicious coffee.
Bad-> The children’s pool was closed but no work was done on it, just closed. The main pool was closed for the entirety of my stay with no warning. I asked and I was told that an emergency occurred (sound
Juan
2025 年 10 月入住 6 晚