蓬塔卡納壯麗殖民風酒店是否設有泳池？

是，此住宿設有2 個室外泳池及兒童泳池。泳池 08:00–18:00 開放。

蓬塔卡納壯麗殖民風酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

蓬塔卡納壯麗殖民風酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

蓬塔卡納壯麗殖民風酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：00:00。

蓬塔卡納壯麗殖民風酒店的退房時間是？

退房時間為 12:00。此住宿有提供延遲退房服務，費用為 USD90 (視乎客房供應情況而定)。

蓬塔卡納壯麗殖民風酒店是否提供全包式禮遇？

是，此為全包式住宿。活動包括滑浪風帆、橡皮艇、帆船活動等。

蓬塔卡納壯麗殖民風酒店位於哪裡？

此海濱住宿位於巴瓦洛，鄰近高爾夫球場，距離亞倫娜戈爾達海灘 0.8 公里，而且距離馬高海灘和卡納角市中心不到 20 公里。聖胡安購物中心和巴瓦羅海灘亦位於 25 公里內。

蓬塔卡納壯麗殖民風酒店旁達加納區

Q: 蓬塔卡納壯麗殖民風酒店是否寵物友善住宿？

否，此住宿僅接待輔助動物。

Q: 蓬塔卡納壯麗殖民風酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

8/10 不錯

HONGYAN

伴侶同遊

2023 年 9 月 19 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

There are stones under the sea water

於 2023 年 9 月住了 7 晚

6/10 一般

Maria

家人同遊

2026 年 1 月 9 日

讚好：整潔度、設施服務和住宿狀況

The resort is beautiful and the restaurant and bar staff are friendly. We did have some issues when we requested assistance. We were missing items in the room and it days for them to be brought to the room. We asked for a late check out and they were not willing to accommodate this request.

於 2025 年 12 月住了 5 晚

8/10 不錯

Jamie (BISMARCK)

家人同遊

2026 年 1 月 9 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We had a great stay from start to finish. The beach, pool, food, and room were all fabulous for a very reasonable price over the holiday season. We were happy with all the amenities provided and really enjoyed the little “VIP” lounge area to grab a little bite and drink or coffee. The staff are what really made our time at the Majestic Colonial extraordinary. From Bladimil our butler, all the waitstaff and bartenders, housekeeping, grounds crew, front desk…seriously every member of the Majestic team that we encountered during our stay were pleasant, efficient, and welcoming. It seems as though the property is planning a pretty large renovation and will be closed in the future for a period of time. And although I agree there were areas of the resort that needed some updating and minor improvements……the overwhelming reason we would return was because of the true hospitality we felt during our stay. Please make sure to keep this the core of your resort. It is what makes people feel like they are at a “home away from home”!! Thank you!

於 2025 年 12 月住了 7 晚

10/10 優異

Julio

2026 年 1 月 7 日

讚好：整潔度、設施服務和住宿狀況

Excellent host, clean room with a great view, the daily staff for aerobics and events did a great job!

於 2025 年 12 月住了 5 晚

10/10 優異

Shamil

家人同遊

2026 年 1 月 6 日

讚好：整潔度、設施服務和住宿狀況

Great property, food is pretty good especially breakfast. Beach is beautiful.

於 2025 年 12 月住了 7 晚

4/10 欠佳

Zachary William

2026 年 1 月 6 日

You room could have been cleaner

於 2025 年 12 月住了 6 晚

10/10 優異

Paul

家人同遊, 伴侶同遊

2026 年 1 月 6 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The beach is amazing. The pools are well maintained and cleaned every morning. There were a variety of dining options and all were very good. Entertainment and activities were exceptional. The grounds are beautiful as well. Our butler Edwin was extremely helpful in making sure we had a stress free vacation. He got us situated and checked in with us everyday. There are bars all over the property and a club available for snacks and drinks. I would recommend this property or one of the sister hotels adjoining.

於 2025 年 12 月住了 7 晚

4/10 欠佳

Alina

親子同遊

2026 年 1 月 5 日

不滿：整潔度、職員與服務、設施服務和住宿狀況

While the property itself is beautiful, the rooms on the family side felt VERY outdated. The floors were noticeably dirty, which made me extremely uncomfortable allowing my toddler to crawl or play on the floor. I was honestly surprised by the overall experience, especially since we chose this resort based on the many glowing reviews about service and food. Unfortunately, neither lived up to expectations. Interactions with staff often felt strained, and even very simple requests seemed like an inconvenience. Something as basic as getting a highchair at the buffet or receiving clean towels required repeated follow-ups and, at times, tracking someone down to ask again. Check-in was also unnecessarily long and frustrating. After a full travel day, all we wanted to do was drop our bags and feed our toddler, but the process took over 35 minutes. To make matters worse, when we finally arrived at our room, our key cards hadn’t been activated. We’re a very easy-going family and didn’t have high expectations, our goal was simply to swim, enjoy decent food, and relax. Instead, the experience felt far more frustrating than it needed to be, which was disappointing given the reputation of the resort.

於 2025 年 12 月住了 6 晚

4/10 欠佳

andrew

家人同遊

2026 年 1 月 5 日

不滿：住宿狀況

The food was not very good, ok at best. The drinks were the same. The meal for new years eve was the same nothing special here. Majority of servers there did not want to work it seemed and slot had an attitude. The positive the ac worked and the beach was very nice

於 2025 年 12 月住了 6 晚

8/10 不錯

Yanko

2026 年 1 月 5 日

讚好：整潔度

Butler was excellent. Your name is.Bladimil

於 2025 年 12 月住了 8 晚

10/10 優異

DOREEN

家人同遊

2026 年 1 月 4 日

讚好：整潔度、設施服務和住宿狀況

We did have an issue with Christmas Eve dinner reservations. We did not know they were needed until I saw it posted in Facebook. Made a note on Facebook and received a call from Guest Services. Went there spoke to a representative who then got the assistant manager. Her name was Ines. She listened to my concerns as why we were not told during the check in process that certain restaurants were closed on Christmas Eve and that reservations were needed. I told her it was our anniversary and we wanted to go to the steak house but it was closed. We decided to go to the buffet after speaking to people who we met there. They have been to the resort for 5 years at the same time and stated the buffet was excellent. They were right. Ines was there when we went to dinner. She wished us a Happy Anniversary and took off. When we go back to our room she had it decorated with balloons, a heart of rose petals on the bed and Mylar balloons saying Happy Anniversary. She went above and beyond to make our night special. She also called the next day to make sure everything was ok. We truly appreciated what she did for us Thank you Ines for all you did. This is our 2nd time at Majestic and we will be back next Christmas. Everyone from the staff was so friendly and always remembered us when we came in the restaurants or buffet. They remembered what we drank etc. We had a fantastic time

Christmas Eve buffet. The food was phenomenal and the staff enjoyed celebrating

於 2025 年 12 月住了 7 晚

8/10 不錯

Neil

家人同遊

2026 年 1 月 3 日

讚好：整潔度和職員與服務

The resort itself was very good. The beach was great. The food was hit or miss, with some really good meals and a couple that we didn't care for. The pool is very shallow but was surprisingly never crowded. Most of the facilities were very good but the room itself was a little outdated and needed renovation.

於 2025 年 12 月住了 5 晚

10/10 優異

Cory

2026 年 1 月 3 日

Beautiful place welcoming staff

於 2025 年 12 月住了 6 晚

6/10 一般

Denise

家人同遊

2026 年 1 月 3 日

讚好：整潔度

不滿：設施服務

Des rénovations sont prévues. Heureusement. L’état des chambres est terrible Fuites d’eau, les salles de bains sont désuètes crochets arrachés, support à papier inexistants En général le personnel est blasé et a l’air fâché en permanence. Repas du 31 décembre infecté. Sur un groupe de 9 personnes 8 ont été malades Par contre le Buffet est super. En général déçue. Dommage c’est au notre 4e visite à cet hôtel.

於 2025 年 12 月住了 7 晚

10/10 優異

Christian

家人同遊

2026 年 1 月 2 日

讚好：整潔度、設施服務和住宿狀況

The staff was extremely friendly and provided excellent customer service, always willing to assist and keeping us informed about resort activities. Our room was very clean; although a bit dated, cleanliness was never an issue. The food overall was very good, especially the buffet, which offered a great variety of options with excellent presentation. The buffet was consistently the best dining choice. We also had an excellent hibachi dinner experience at Ma Suri—great food, entertaining chefs, and very good service. Unfortunately, the à la carte restaurants did not meet the same standard. Service was inconsistent, and food quality was disappointing. Our Christmas Eve dinner at the French restaurant, Le Gourmet, was below expectations. While the presentation was nice, the food itself was not good, and one of the five entrées we ordered ran out without notice, showing a lack of staff communication. At the steakhouse, Rodeo Grill, service was slow, taking over an hour, and the steaks were overcooked and cold. Overall, we had an amazing experience. Customer service, cleanliness, activities, and airport transportation were excellent. The only downside was that tipping felt somewhat expected, and service noticeably improved afterward, which came across as a bit pushy. Our concierge, mayordomo Wilimier, was incredible and truly enhanced our stay.

Circus Entertainment Majestic Colonial Resort 2025

Christmas Eve Punta Cana 2025 Majestic Colonial Resort 2025

Sunrise in Punta Cana Majestic Colonial Resort

於 2025 年 12 月住了 5 晚

10/10 優異

Douglas John

家人同遊, 親子同遊, 伴侶同遊

2026 年 1 月 2 日

讚好：整潔度、設施服務和住宿狀況

Friendly staff - not one member was surly or neutral- all interactions felt courteous and positive, and there was a genuine smile. Staff also resolved issues quickly- like a broken crib, adjusting cleaning time to accommodate children’s naps. The resort was great- met our needs as a mixed age group- babies, 30’s and 60 year olds - and it didn’t feel crowded. Creative entertainment- loved the silent disco! Hibachi restaurant was best food and setting. Food was ok generally- it’s a big en masse production, but a lot of variety. A very positive experience of an all inclusive holiday resort. Fireworks were great on New Years Eve.

於 2025 年 12 月住了 6 晚

10/10 優異

Edouard

家人同遊

2026 年 1 月 2 日

讚好：整潔度、設施服務和住宿狀況

Un vrai hôtel All Inclusive, pas de mauvaise surprise avec des choses non inclus donc super. L’hôtel est très beau, la nourriture est très correcte. La plage est très belle et plutôt propre. L’offre proposée au bar est très variée. Petit bémol sur le personnel qui n’est pas toujours très agréable (mais ce n’est pas une généralité, certains membres du staff sont très sympathiques!).

於 2025 年 12 月住了 8 晚

10/10 優異

Jeffrey

家人同遊

2026 年 1 月 2 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The property and staff were wonderful.

於 2025 年 12 月住了 6 晚

10/10 優異

EMMA-JANE

家人同遊

2026 年 1 月 1 日

讚好：整潔度、設施服務和住宿狀況

Nous rentrons d'un sejour de 8 jours au Majestic Colonial en famille. C'etait notre 3eme sejour à Punta Cana mais le premier dans un hotel Majestic. Le site est tres beau et les chambres spacieuses et confortables. Nous avions deux suites junior avec vue ocean dont 1 qui donnait directement sur la plage en 1ere ligne. Un vrai régal. Nous avons fait deux rencontres extraordinaires au sein du personnel : Marino, barman hors pair au Piano Bar et Madelin, l'hotesse qui a illumine notre sejour de son sourire et de sa bienveillance. Nous avons egalement fait des excursions avec Pascal d'Authentica Rep Dom qui nous a fait decouvrir la vraie republique dominicaine loin des afflux touristiques. Nous recommandons +++. S'il y avait un bemol, je dirai la qualité des spectacles du soir, un cran en dessous de ce que nous avions connu ailleurs. Je recommande en tout cas ce sejour et la qualite des echanges avec expedia.

於 2025 年 12 月住了 8 晚

2/10 很差

Kate

家人同遊

2025 年 12 月 31 日

讚好：整潔度、設施服務和住宿狀況

We had a bad experience at the Colonial due to poor service from the staff. At check in and throughout the stay the front desk wasnt very helpful when it came to resort/amenities information. On our second day we asked for breakfast room service, the breakfast was undercooked and the person who delivered the food was very rude and wouldnt respond to any questions we asked. Due the poor service we decided to try the beach buffet instead. At the buffet we were rushed by the staff so they could clear tables for the lunch buffet. At one point we were even directly told by one of the buffet staff to hurry up and leave, which we found very curious since there were other tables that were also still occupied by guests that were not being rushed by the buffet staff. Only difference we could see was that we were hispanic and the other tables weren't (guess they assumed we were locals and it was ok to treat us poorly). We didnt finish our food due to the bad service and went to guest services to give feedback. They offered to retrain the employees in question. Next day, we went for dinner at the buffet. We noticed the same buffet staff leering constantly at our table which made us very uncomfortable. We came to the Colonial for a relaxing vacation and instead had to deal with rude staff. This is a stark contrast to the neighboring Majestic resort where the staff make it a point to be accommodating and make guests feel welcome throughout their stay. Would not recommend Colonial.

於 2025 年 12 月住了 5 晚

10/10 優異

Frankie Ann (macon)

家人同遊, 多人同遊

2025 年 12 月 31 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We loved everything about it. Staff was amazing and made being from the US so easy.

於 2025 年 12 月住了 4 晚

10/10 優異

Stephanie

伴侶同遊

2025 年 12 月 31 日

讚好：整潔度、設施服務和住宿狀況

Great service and awesome staff

於 2025 年 12 月住了 7 晚

8/10 不錯

Lynne

2025 年 12 月 31 日

讚好：整潔度和設施服務

the vip check in and lounge were great … the property is really nice with friendly helpful staff … rooms could use some updating , a bit musty and fridge leaked

於 2025 年 12 月住了 5 晚

10/10 優異

Emil

家人同遊, 多人同遊

2025 年 12 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We went with another family and had a really nice time. Incredible value and great location. Would recommend to a friend. Thanks to the staff there. They were great.

於 2025 年 12 月住了 6 晚

6/10 一般

Jay W (Middlesex)

伴侶同遊

2025 年 12 月 30 日

We stayed at the Majestic Colonial in Punta Cana and overall found the experience disappointing. We prepaid airport transportation, but the taxi never arrived. We waited about 90 minutes before another ride was arranged. Check-in was also extremely slow—about 90 minutes—and we were told the room we booked was unavailable. We were temporarily placed on the family side and moved the next day. The $100 credit given for the inconvenience was very limited (only usable at a logo gift shop or spa). While the resort looks beautiful at first glance, it is clearly in need of maintenance: broken roof tiles, peeling paint, damaged lighting, fountains and sprinklers that don’t work consistently, unreliable Wi-Fi, and a slow response to a power outage. During the outage, elevators were down and guests had to carry luggage up a large staircase with little staff assistance. Rooms are spacious but poorly designed—no drawer space, limited bathroom counter space, unreliable electrical outlets, narrow toilet area, difficult tub/hot tub access, wobbly lamps, and visible black mold in vents and exterior areas. Staff are generally friendly but limited English makes communication difficult. Service felt reactive rather than attentive. WhatsApp is used for communication, so download it in advance. Poolside seating must be claimed early. Towels often run out by early afternoon, and the pool chairs are very uncomfortable. The family pool lacks kid-friendly features. Restaurants that require reserv

於 2025 年 12 月住了 5 晚

蓬塔卡納壯麗殖民風酒店

Majestic Colonial Punta Cana - All Inclusive

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