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Hotel Riu Palace Punta Cana - All Inclusive

4.0 star property
Travelers bask on pristine Arena Gorda Beach where tropical relaxation awaits, with rejuvenating hydrotherapy treatments and delicious dining options to enjoy.

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Hotel Riu Palace Punta Cana - All Inclusive combines white sand beaches and crystal-clear waters with modern amenities. Guests can book body wraps and treatments at Renova Spa, dine at six different restaurants, or try water sports like scuba diving and parasailing.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Riu Palace Punta Cana - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hotel Riu Palace Punta Cana - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Punta Cana - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Punta Cana - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11 PM.

What time is check-out at Hotel Riu Palace Punta Cana - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Punta Cana - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Hotel Riu Palace Punta Cana - All Inclusive located?

Located in Bávaro, this beachfront property is next to a golf course and within a 10-minute walk of Splash Water Park and Arena Gorda Beach. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 1247 out of 2322 reviews
Rating 8 - Good. 516 out of 2322 reviews
Rating 6 - Okay. 305 out of 2322 reviews
Rating 4 - Poor. 114 out of 2322 reviews
Rating 2 - Terrible. 140 out of 2322 reviews

Reviews

Verified

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, super clean
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff 10 of 10 Great entertainment every night 10 of 10 … Restaurants 7 of 10 … Buffets were 6 of 10 … capuchino bar 10 of 10 … bars 10 of 10
Stayed 7 nights in May 2026
Verified

8/10 Good

Briyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this location and trip.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time on the resort, travelling with kids. Staff was amazing. One suggestion would be more entertainment for kids in there teens, most of the shows events are geared towards small children. Would definitely suggest this resort and will come back.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, staff friendly. Good options of food at La Isabela. The drinks were strong!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were just ok. The buffets was always fresh with a large variety for breakfast, lunch and dinner
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Food was fantastic. Staff was great. Rooms need a freshening up though, starting to show it’s age.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The resort in general was great, with excellent customer service.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! The food offered a wide variety which was helpful because several in our group have Celiacs. Rooms were spacious and clean. Only bad review would be the shower in our bathroom leaked a lot.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Very friendly staff. Clean property, family friendly.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Marcel

Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing, the room was spotless and beautiful, the beach was gorgeous and the staff was incredibly friendly!!! Would definitely recommend staying here.
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Denise Joanne

Beach was nice grounds well kept. Lack of acceptable options for food for Gluten Free diet for someone with Celiac Disease. A lot of cross contamination in available food options.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This was a gorgeous property and the staff were very friendly.
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
The grounds were phenomenal, and you can’t beat the beach (except for the vendors can get a little pushy). The rooms were good and the housekeeping was above par. The electrical outlets are finicky at best and we struggled to rotate our devices between working outlets to keep things charged. The staff was amazing and attentive.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Diana

Internet bad.staff all great,room clean
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Lisabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful, clean resort, buffet food is okay, they do have some traditional food such as mangu con salami, sancocho and white rice. Resort a little out dated, I had To change my room due to mold smell, AC not working & the bed sheets had a mildew smell. Asked to change the sheets but still. Overall, average stay.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Zilha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and well stocked with toiletries. Staff is friendly. Unless you are into partying at clubs, there was not much entertainment. Local live music, but no shows that I was used to at other resorts. Not sure if that changes during summer months... Other than that, our stay was great. Beach is amazing! They kept it very clean from seaweeds...
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Friendly Staff. Rooms are starting to show a little age
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Aida

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, friendly staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nikeysha Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had great experience.The staff was great, the variety of food was good and very tasty. Great service provided by the hotel staff.The property was clean and my room was cleaned daily. The beach and pool area was beautiful and clean .Things I was unhappy with was my tv never worked, there were electricity issues, out of the multiple sockets in the room I was only able to use one. Toilet pressure was very low and they may need to get an exterminator for their mild roach problem.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Rooms need a upgrade the staff was great.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Hala

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the stay so much. Staff are amazing and friendly, they treat people with love and respect.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and attentive. Room was beautiful with full walkout balcony. Food was delicious with many options.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

TOMAS

Liked: Cleanliness, amenities, property conditions & facilities
Love it! Nice Resort! Food is good and much variety, nice pools and beach, 5 of 5 star I’ll be back soon
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best beaches. The staff is helpful and very friendly. Definitely our favorite place to go in the Dominican Republic and Mexico.
Stayed 7 nights in Dec 2025