West Lafayette Purdue Memorial Union Hotels

"The staff was friendly and efficient. The location was perfect for my visit. "

"The hotel uses a public parking building behind and the elevator was out of order. I found it after I parked on the 5th level. I had to carry my luggage all the way down by stairs. The bathroom was horrible. The water was leaking around the shower booth and the water drains really slow. "

"Everything was nice, clean and comfortable beds. Friendly staff and went way out their way for us. Thank you to them all"

"Spacious, convenient location for restaurants, charming area. Due to being close to restaurants, late night was noisy following restaurant/bar closings."

"Yes"

"Staff was very friendly, breakfast and facility overall was a good experience. Unfortunately our bathroom was not cleaned as there was hair on the counter and bathtub we had to spend some time cleaning before using."

"Room was decent "

"Room was not stocked with towels, wash rags, toilet paper or tissues. Staff was rude when asked for supplies. "

"Property was very disappointing. 1. shower was scary. They attempted to paint over an old shower stall, and the paint was all peeling all over the floor, leaving the floor, very discolored and very slippery where they had painted old paint. 2. The hotel offered no freshwater for guests when we ask where to fill our water bottle we were sent to two decrepit water fountains in the back of the lobby by the back parking lot. The water was warm and the water shot in all directions it clearly had not been monitored and we had a hard time filling our water bottles. 2a. when I complained to the assistant general manager that I’ve never been in a hotel that did not offer freshwater to guests. She said it was not allowed at this hotel. She also said it would take a lot to have a water dispenser put in. She also said if I really wanted water, I could go to the third floor workout room where they had a water dispenser (one water dispenser for an eighth floor hotel.) 3. The workout room water dispenser was very outdated and also did not dispense cold water. The workout room was missing some weights. The workout room had no mats so nowhere to lie down. the workout room had an awful odor. 4. We did not get housekeeping service for our two nights stay. We left at 9 AM and did not return until 3:30 PM with no service again. I talked to the assistant general manager and she said we were told at check-in that we would not get service this weekend, but we were never told that we had to order"