Pu'uanahulu hotels in Kailua-Kona

"Comfortable beds, clean room and facilities. Front desk is very friendly. Only 10 min from the beach"

"Aloha! VERY disappointed in this place. I live in Hilo and usually stay at the Islander when I come over. The bathroom counter was really dirty and filled with water spots too. The toilet did not stop running, although it did get repaired while we were there. The hallway outside looks like I would picture a locked psych unit in a hospital. Dark green with 70’s green around around it. x It sums it. That a picture of palm trees in the bathroom looked so blurry that it looks like a 5-year old took it from a car window. Also, we walked into the room with three big bottles of booze just sitting on the counter. My friend took them immediately down to the lobby, because we’re both recovering alcoholics. They PROMISED us we wouldn’t be charged. $149 later…..waiting for a return call. The place really didn’t reflect all the add on stuff. The elevators were broken. Just a terrible experience overall! "

"Yes, but we didn't use the pool "

"It was within walking distance of shopping, restaurants and the ocean"

"It feels like being on a cruise ship on land. They are set up for HUGE crowds- even though there were none while I was there. There is a large enclosed tram to take you to the hotel from the other hotel closest to the parking lot- so unfortunate. Parking is $50 a day on top of the resort fee. The pre-paid "breakfast" is not a meal but a bite of food and a mini drink even my kids thought was a waste of plastic. We were told we could shower before our flight evening but they failed to say it had to be before 5pm. They accused me of lying about it when I called to ask where to go at 5:30 and refused to provide anywhere to shower or towels (the towel machines also cut off at 5pm). They are more focused on crowd control and max efficiencies-- not customer service."

"Great place to stay with family! The villas are very spacious and the grounds are well kept. Take a stroll along the scenic botanical pathway and watch the sunset! Note that housekeeping is every 10 days, there are washer/dryer and a dishwasher in the unit. I would recommend to family and friends. "

"Visible yes - but in a corner! The pool area , restaurant were good."

"No ocean view "

"Clean room. Staff could be friendlier "