「We loved our time here. We came in summer, and the water park adjacent was pretty great, even though the wave pool was down for repairs on the day we went. We also walked 5 min to the escalators up to 1650 to eat. This was really nice not to use the car. All employees were great, but especially Ali for valet parking and Claire at reception helped us very much. My only small complaint is that I am very sensitive to scents and get headaches and the hotel makes liberal use of fragrances. I wish...
「Gran hotel, el servicio es insuperable. Todo el staff es súper amable y siempre al pendiente. El concierge te ayuda a todo desde reservar para una cena hasta conseguir los ski pass para los lifts. Te brindan un servicio de shuttle que te lleva y trae a todas partes de la ciudad.
La ubicación es perfecta, cerca del centro y tan solo al salir por la puerta de los lockers de skis , estás en el área de lifts. 」
「Great place to stay.. we stayed for 4 nights 2 adults and my 13 year old son.. the only things I’d say..!! is it’s pointless having a kitchen in the apartment, if you do not give a few more facilities for people to use.. we did not go for breakfast as we only eat small before hitting the slopes.. it’s obvious that the hotel restricts any cutlery to force people to eat there or eat out., personally I run 5 holiday rentals and would never restrict items from a property.. the place is restricted...
「I had a wonderful stay at this hotel despite it being somewhat modest, lacking a proper lobby. However, the reception from and care by India, the property manager was exceptional. I was traveling alone and India made sure all was well with me and that I made myself familiar with everything.
For a modest hotel in a pricey area this was truly comfortable and hospitable! Thank you, India!」
「Great hotel. Great ski in ski out location. One isssue was the location of our room. It had an amazing view over the slopes but the room was right above where all the deliveries came on skidoos, consequently the room was really noisy if you wanted to sleep with the window open (and even with it shut, to some extent). Pick your room carefully though and it was just perfect. Our room was 112」
「This was our second visit to Kaya. It won't be our last. The staff were incredible. The location is breathtaking and the access to the 3 Valleys is perfect. Facilities ticked every box. Really nice pool, steam room and sauna. the breakfast filled us up for a long day on the mountains. The evening meals weren't the best value compared to nearby restaurants but were still delicious. This place is an absolute winner. 」
「Was disappointed by the resort that is meant to be car free. In realisty yhere are cars everywhere. Hotel is also really bad value. Amazing staff though, super friendly and professional. 」
「Appartement and location were very good overall. It’s ski in ski on a popular run so that’s great. The checkout procedure really lets the whole experience down and hurried they ask you to remove all bed linen and towels and place them in bags outside of the door on top of cleaning the kitchen and removing rubbish. If the cleaners are changing bed linen they can already remove it. They want you out prior to 10am after all this is done. 」
「Hotel Le CouCou is a wonderful property! The room was so spacious and comfortable and every detail wasn't missed! The staff at the ski room was exceptional!!!! 10
and made my ski trip even more enjoyable! The staff at reception and breakfast area were only ok... but the shuttle drivers were beyond kind and helpful. 」