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奧佩提特酒店的評價

2 out of 5
奧佩提特酒店
3, ruelle des Ursulines, Québec City, QC

評價

9.2

卓越

10 分評分，優異；688 則評價中有 450 則" "
8 分評分，不錯；688 則評價中有 205 則" "
6 分評分，一般；688 則評價中有 28 則" "
4 分評分，欠佳；688 則評價中有 5 則" "
2 分評分，很差；688 則評價中有 0 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Ronni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good service
於 2019 年 6 月住了 1 晚

10/10 優異

Emily

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great old Québec style hotel, excellent location
The building is cute and old Québec style. The room is small, but clean and really comfortable. Highly recommend to girl as it look like fairy tale style room and windows. Breakfast is delicious and only cost CAD5 per day, and it was directly delivered to room. Very convenient location, every famous sightseeing spots can be reached within 15min, convenience shop is within 5 min. Staff are nice and helpful. Restaurants are closed to the hotel. Highly recommended to personal travel, really only Québec style. And I will definitely come again and recommend to my friends.
於 2019 年 4 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

不滿：整潔度和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
The hotel is super cuuuuuuute!!!!! The staff is friendly :) The location is convenient, especially for enjoying a French dinner at Le Saint-Amour. Highly recommend!!!!!!!!!!!!!!!!!!!!!!

10/10 優異

Jean

讚好：整潔度、職員與服務、設施服務和住宿狀況
Parfait pour mes besoins et à un prix abordable.
於 2024 年 4 月住了 2 晚

8/10 不錯

Louise

伴侶同遊
讚好：整潔度和住宿狀況
Excellent hébergement. Pratique pour la marche et pour visiter les commerces et installations à proximité.
於 2024 年 4 月住了 1 晚

6/10 一般

Ariane

伴侶同遊
The stay was fine and the location was excellent. Issues arose when I lost my black pearl bracelet. I'm pretty sure I left it on the bedside table and since it's black on black I wouldn't be surprised if staff accidentally moved it or something of the like, I think that's how I overlooked it myself the morning we noticed it was missing (one day into our three night stay). Anyway I was pretty disappointed with the reaction when I flagged the item as missing. The clerk looked shocked and I had to urge him to take down the information on my lost item. I double checked his work when I noticed he never asked for my name or contact information. Overall I'm really disappointed with the handling of this situation, it sapped any confidence that I had that should my bracelet be found by them that it would actually be returned to me. Maybe there isn't a procedure for when clients who report missing items? If so, I think this should be corrected as if I really am the first person to lose something I definitely won't be the last. Down the line, I would have appreciated decisive action and reassurance (akin to "we will do our best to find it") even though I know that there's only so much that can be done, especially because it's possible I didn't even lose it there. To those considering a stay: it's well located and a decent price, just be vigilant with your belongings.
於 2024 年 2 月住了 3 晚
Jonathan Ho 於 2024年3月4日的回應
hello we are sorry that you were disappointed in our handling of the situation, please be assured that we do indeed take the locating of your possessions seriously, while i did not ask you for your name, it was because we have your information on our computer and i knew which room you were staying in.As a small hotel we strive to have a more personal demeanor, but that should not give way to the professional mannerisms that you should expect.When you left the hotel i went in the room and searched under the bed and all the drawers with a flashlight, we also took out he sheets individually to see if we could find your bracelet, but unfortunately we did not find it.we will do out best to find it and wish you luck and hope that you are able to locate it.

10/10 優異

Raymond

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service
於 2024 年 2 月住了 1 晚

10/10 優異

Patrick

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nous sommes vraiment satisfait, la preuve nous avons fait une nouvelle réservation!
於 2024 年 1 月住了 2 晚

10/10 優異

PIERRE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Toujours aussi agréable
Ce n'est pas notre premier séjour à ce petit hôtel charmant. Nous n'avions pas le choix de la chambre car c'était une réservation de dernière minute. La possibilité de laisser notre voiture dsns le stationnement pour visiter le Vieux Québec est un gros plus. Nous avons aussi été très bien accueilli par la jeune dame à la réception. On va certainement y retourner lorsque l'occasion se présentera.
於 2024 年 1 月住了 1 晚

6/10 一般

Queena

多人同遊
讚好：職員與服務
不滿：設施服務
Au Petit Hotel stands out for having a cheap price in a good location. Every major attraction was within minutes of walking distance, so we could take breaks back at the hotel. The staff members were also very friendly. However, the building is quite old. A cabinet in our room was falling apart, and the wifi was quite slow. Additionally, our washroom was very small--barely enough space to place clothes and toiletries. There was basically no sound-proof system as you can hear people walking up and down the stairs as well as movements in other rooms.

10/10 優異

Sylvain

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Katrina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy parking, close to everything.
於 2023 年 12 月住了 1 晚

8/10 不錯

christine

家人同遊
讚好：住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Patrick

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

André

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent en tout point
於 2023 年 11 月住了 2 晚

8/10 不錯

Jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

François

於 2023 年 11 月住了 1 晚

10/10 優異

Christopher (Clarence)

於 2023 年 10 月住了 1 晚

10/10 優異

Brian

讚好：整潔度、職員與服務和住宿狀況
Location is great! Quiet street right downtown.
於 2023 年 10 月住了 2 晚

8/10 不錯

Michel

於 2023 年 10 月住了 1 晚

10/10 優異

Jeremy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful spot, clean convenient and friendly staff.
於 2023 年 10 月住了 2 晚

8/10 不錯

Lea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was the perfect place to stay in Old Quebec if you are looking to see the beautiful old architecture, eat in lovely restaurants and go shopping, all within walking distance. We stayed here for 4 nights and it was very clean and quiet, we had coffee for our room and toiletries replenished every day, and it was very clean. The gentleman at the counter was very nice and helpful for providing tourist information. He would look up and find anything we asked or needed. 10/10 would stay here again!
於 2023 年 10 月住了 4 晚

8/10 不錯

Dal

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚

10/10 優異

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place- Friendly Staff-Excellent Location
This place was excellent. Very helpful staff at front desk helped us with area highlights and was helpful overall. The room was very clean, the neighborhood safe, and the distance from local attractions within walking distance. It's an older building in a residential neighborhood, but literally around the corner and/or down the street from restaurants, bars, coffee shops, stores, etc. Book it.
於 2023 年 10 月住了 3 晚

8/10 不錯

stephen

讚好：職員與服務和客房舒適度
Guys hotel
Staff friendly and accommodating. Great location and parking available. Lots of stairs. Third floor. Rooms and furniture dated. Rooms are small but hotels name is au petite. Overall a guy would be more satisfied then a woman
於 2023 年 10 月住了 1 晚

10/10 優異

Patrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
Propre et accessible
於 2023 年 9 月住了 2 晚

8/10 不錯

Jeff

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Outside of the AC issue (see below) I would give 5 stars across all categories. The property was quaint and clean. The room was small (as advertised) but that was expected and the room met our needs as far as the bed (excellent), linens, and private bathroom. However, the room faced south and was in direct sunlight for much of the day. While the day was only warm (mid-60's) the room was prone to become quite warm. The AC unit was marginal at best and did not work (error code P5). Staff were not able to mitigate the issue and guided other rooms were using their heat and that caused my AC unit not to work. I suspect these rooms didn't have the sun beating on them all day. Opening a window was only an option if we were comfortable putting ourselves on full display for rooms that could look straight in from across the courtyard. Additonally any breeze came from the west (I believe) but with the window facing the south no breeze entered through the window. Frankly, I believe replacing (or cleaning gears) the AC unit will mitigate future issues as I could tell it struggled to open it's louver when powered on and then, after that struggle, failed with the error code referenced. Outside of the temperature of the room the property was excellent and the staff very hospitable and helpful with restaurant recommendations and other suggestions to make the most of our visit. If you can assure working AC/heat I highly recommend you stay at Au Petit Hotel.
於 2023 年 9 月住了 2 晚

10/10 優異

Kirk (Moncton)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Maureen

伴侶同遊
讚好：住宿狀況
Small, quaint, quiet. Just what we were looking for. Staff was lovely and most helpful. Close walking distance to all major sites, shops and restaurants. A true gem in Old Quebec City.
於 2023 年 9 月住了 2 晚

10/10 優異

Steve

讚好：住宿狀況
於 2023 年 9 月住了 2 晚

10/10 優異

Sania

於 2023 年 9 月住了 1 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務和住宿狀況
Enjoyed the location. Close enough to everything, but not in the thick of the a tion.
於 2023 年 8 月住了 5 晚

10/10 優異

Nancy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very helpful, nice clean room. Walkable to everything in old town Quebec. Self parking in their lot. Quiet safe neighborhood.
於 2023 年 8 月住了 2 晚

8/10 不錯

Jack

讚好：整潔度、職員與服務和設施服務
Perfect location, clean, friendly and helpful staff.
於 2023 年 8 月住了 5 晚

10/10 優異

Kanako

讚好：整潔度、職員與服務和客房舒適度
ホテル外観
ホテル外観
備えつけのドライヤー
於 2023 年 8 月住了 2 晚

8/10 不錯

mireille

於 2023 年 8 月住了 2 晚

10/10 優異

Jayan (Mississauga)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Had a very pleasant stay. Very clean room. Very friendly staff.
於 2023 年 7 月住了 3 晚

8/10 不錯

Valérie

於 2023 年 7 月住了 1 晚

10/10 優異

Franco

讚好：整潔度、職員與服務和住宿狀況
Owner went above and beyond to make our stay as comfortable as possible. Excellent value and will stay here again most definitely.
於 2023 年 7 月住了 5 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Alain

讚好：整潔度、職員與服務和住宿狀況
Très bien situé, personnel accueillant et serviable
於 2023 年 7 月住了 2 晚

10/10 優異

Isabelle

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Ryan

讚好：整潔度和職員與服務
於 2023 年 7 月住了 2 晚

8/10 不錯

Garson

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Au petit plaisir
As the name implies, nice small hotel on a quiet alley with parking. Smallish room in quaint old building but nicely equipped. Close to everything in the old city, perfect for our one-night stay passing thru Quebec - would have gladly stayed more nights
於 2023 年 6 月住了 1 晚

10/10 優異

carl

讚好：整潔度、職員與服務和住宿狀況
Je recommande
於 2023 年 6 月住了 2 晚

10/10 優異

Sharon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent place to stay. Staff were very pleasant and helpful. Walking distance to all of Old Quebec City. Definitely worth staying at.
於 2023 年 6 月住了 1 晚