Thank you for this excellent rating Sneh!

Bonjour René, Merci pour votre commentaire! Au plaisir de vous accueillir à nouveau,Marianne

Bonjour Nick, thank you for this nice rating!

Merci beaucoup Christine! Ce sera un plaisir de vous accueillir à un prochain séjour.

Thank you for taking the time to rate us Anna!

Merci for your kind comments Brianna. If you ever come back to Quebec, it will be a pleasure to welcome you again and let you use your french!

Bonjour Steven, We are pleased to hear that you enjoyed your stay in our lovely city and our hotel! Thank you for taking the time to review. Should you ever want to visit again, it will be a pleasure to welcome you.

We are indeed very lucky to be located in such a nice neighbourhood.Thank you for your comments about the personnel, I will make sure the team hears of them.It will be a pleasure to welcome you again!

Merci pour cette belle note Simon!

Merci pour ce beau commentaire Michel!

Bonjour Larry, Thank you for taking the time to leave us this kind rating!

Thank you for this kind comment James. We have tried to preserve the soul of our beautiful historical building, and we are glad that it shows!Au plaisir,Marianne

Thank you Christie for taking the time to give us this nice rating!Cordialement,Marianne

Merci d'avoir pris le temps de nous attribuer cette belle note Mathieu!Cordialement,Marianne

Thank you Nancy, we are happy that you enjoyed our atmosphere!

Bonjour Gail, we are so pleased to hear that you enjoyed our amenities and our staff! Thank you very much for taking the time to leave this kind comment, I will make sure the team sees it. Au plaisir,Marianne

Merci de nous attribuer cette belle note Robert! Il nous fera plaisir de vous accueillir à nouveau lors d'un prochain séjour à Québec.Cordialement,Marianne

Bonjour Joseph,Thank you for choosing us once again and for your kind comments. It will be a pleasure to welcome you back every time you return to our beautiful city! Marianne

Bonjour Mathieu,Merci d'avoir prit le temps de nous laisser cette belle note!Au plaisir,Marianne

Bonjour Rob,Thank you for taking the time to review our hotel and for your kind comment! Au plaisir, Marianne

Muchas gracias por su comentario, Luis. Nos da gusto que haya pasado una excelente estadía con nosotros. Esperamos verle pronto en esta su casa el Hotel Germain Québec.Marianne

Merci de cette magnifique note Marie-France! Au plaisir de vous accueillir à nouveau !Marianne

Bonjour Philip,Thank you for your review and your kind words to our team. If you ever find yourself in our city again, it will be our pleasure to make your stay another great experience.Marianne

Merci Melanie pour cette belle note. Au plaisir!Marianne

We are very glad to know you enjoyed our beautiful building and our atmosphere! Thank you very much for your review.Kind Regards, Marianne

Thank you very much for your kind comments! I will pass them along to the team. We are glad you enjoyed your Christmas at our hotel.It will be a pleasure to welcome you again should you come back to Québec City.

Thank you Javier for your review.We are very pleased you enjoyed your stay with us!We hope you will be visiting again,Sincerely,Théo

Bonjour Nancy,We are sorry your arrival was below your expectations, but we are pleased our team managed to do better on the following days of your stay. The housekeeping staff is indeed coming twice a day in order to give you the best service possible. When not interested, it is always possible to ask not to be disturbed.We are glad you enjoyed the lobby area and our special Christmas attentions.We hope we will be able to welcome you again soon, or maybe next Christmas!Sincerely,Théo

Bonjour Michel,Merci d'avoir pris le temps de nous attribuer une note sur votre séjour!Nous espérons vous accueillir très prochainement à Québec,Theo MaudetSuperviseur au service à la clientèle

Bonjour Janice,Thank you for this wonderful rating as well as this nice comment for our teams. We hope to welcome you back to Quebec City very soon!Kind regards,Theo MaudetGuest relation Supervisor

Bonjour Jane,Thank you for this wonderful rating as well as this nice comment for our teams. We hope to welcome you back to Quebec City very soon!Kind regards, Theo MaudetGuest relation supervisor

Bonjour Bernard,Merci pour cette merveilleuse notation ainsi que ce beau commentaire pour nos équipes. Nous espérons vous accueillir de nouveau très prochainement à Québec!Bien cordialement, Theo MaudetSuperviseur au service à la clientèle

Bonjour Nancy,Thank you for your wonderful rating. We hope to welcome you back to Quebec City very soon!Best regards,

Bonjour Nagi,Merci pour cette belle notation!A très bientôt,Theo MaudetSuperviseur au service à la clientèle

Thank you Patrick Joseph for your review.We will happily be passing the word to our staff.We hope you'll be coming back again soon,Théo

Dear Matthew,Thank you for your review.We are indeed very lucky to be situated in a very peaceful and calm area of the Old City, close to many attractions, restaurants, and shops; all accessible by walk.We are glad you enjoyed your room and our lobby.Hoping you will be back soon,Théo

Dear Louis,Thank you for your comment. We are happy you liked our property and its location.Hoping to welcome you again,Théo

Thank you Barbara for these nice words.We are glad you enjoyed the room and its amenities.We are indeed very lucky to be situated so close to many restaurants and shops.Once again, we are very happy you had a nice and cozy stay.We hope you'll come back and visit again soon,Théo

Bonjour Nagi,Merci pour cette belle note!A très vite,Theo MaudetSuperviseur au service à la clientèle

Bonjour We are sincerely sorry for this discrepancy. The half bottle of local wine has been credited from your Hotel invoice. We are sorry to hear that you haven't enjoy the cozyness of the property. Nevertheless, many thanks for taking the time to grant us feedback. Take very good care !

Bonjour Stéphane,Merci d'avoir pris le temps de nous laisser un commentaire sur votre séjour dans notre hôtel. Nous sommes navré que votre expérience n'est pas atteint le 10/10 et prenons en considération vos commentaires très constructif. Nous vous remercions aussi de vos jolis mots sur nos équipes, nous tacherons de leurs communiquer chaudement.Dans l'espoir de vous accueillir de nouveau.Cordialement,Theo MaudetSuperviseur au service à la clientèle

Bonjour Peter,Thank you for this wonderful rating as well as this nice comment for our teams. We hope to welcome you back to Quebec City very soon!Kind regards, Theo MaudetGuest relation supervisor

Bonjour Linda,Thank you for this wonderful rating as well as this nice comment for our teams. We hope to welcome you back to Quebec City very soon!Kind regards, Theo MaudetGuest relation Supervisor

Dear Timothy,It is a pleasure to hear that you enjoyed your stay with us.Hoping we will get to welcome you again soon,Théo

Bonjour Pascal,Nous vous remercions pour vos commentaires et nous en prenons bonne note.Nous tenons cependant à spécifier que le stationnement comporte assez d'espace pour toutes les voitures et en tout temps les membres de notre équipe peuvent vous aider à stationner.Pour ce qui est de l'ascenseur, nous avons en effet eu quelques problèmes techniques lors de votre séjour. Ce fut un problème isolé et nous somme extrêmement désolés pour les inconvénients.Nous sommes heureux que vous ayez apprécié la chambre et ses commodités. Nous faisons toujours tout en notre pouvoir pour s'assurer que votre séjour soit des plus agréable et confortable.En espérant pouvoir vous accueillir à nouveau chez nous,Théo et l'équipe de la réception