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聖皮耶萊斯閣樓 - 魁北克老城閣樓酒店的評價

4 out of 5
聖皮耶萊斯閣樓 - 魁北克老城閣樓酒店
116 rue St-Pierre, Québec City, QC

評價

9.2

卓越

10 分評分，優異；503 則評價中有 346 則" "
8 分評分，不錯；503 則評價中有 117 則" "
6 分評分，一般；503 則評價中有 25 則" "
4 分評分，欠佳；503 則評價中有 7 則" "
2 分評分，很差；503 則評價中有 8 則" "

9.6/10 

整潔度

9.0/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

HONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
全程中设施最好的房间，在老城区，只是没有前台，与酒店联系是通过门口的门铃才联系上并获得入口和房间密码。去小尚普兰街很近
於 2018 年 10 月住了 2 晚
Lofts Team 於 2018年10月30日的回應
Thank you for this great review, we appreciate it! We hope to welcome you again if you come back to Quebec!

10/10 優異

Maxmin

讚好：住宿狀況
Awesome!
於 2024 年 4 月住了 3 晚

10/10 優異

Mohamad Sulayman

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
very noce loft, great tourist area around and easy to find parking on the street
於 2024 年 5 月住了 1 晚

10/10 優異

Ryan

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Really enjoyed the stay
於 2024 年 4 月住了 3 晚

10/10 優異

Cindy

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful place clean and comfortable 0
於 2024 年 4 月住了 1 晚

8/10 不錯

Simon-Pierre

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Suzanne

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Vintage property good.
於 2024 年 4 月住了 1 晚

10/10 優異

Catherine

讚好：整潔度、設施服務和住宿狀況
Perfect stay!
於 2024 年 4 月住了 1 晚

8/10 不錯

Steve

家人同遊
讚好：整潔度、設施服務和住宿狀況
The suite is huge, very spacious. The appliances are working and very clean, except the Dryer. After we reported an issue with the shower door, the office responded with a solution asap. The fix was done in the shortest time. Many thanks. The laundry room has big Washer and Dryer with supplies. They both work. The Dryer had dust and small debris left in the filter by the previous user. The room has dirts on the floor. I will like to come again in the future.
於 2024 年 4 月住了 2 晚

10/10 優異

Alyson

伴侶同遊
讚好：整潔度和住宿狀況
Nice to be away from the hustle and bustle but still close enough to walk to everything that you may want to see or do in Quebec City! Loved the stay and the place was beautiful
於 2024 年 3 月住了 4 晚

8/10 不錯

Kathleen

家人同遊
讚好：整潔度、設施服務和住宿狀況
Superbe emplacement. Unité bien rénovée mais manque un peu d’intimité pour le 2 chambres vue la conception avec plafond élevé
於 2024 年 3 月住了 3 晚

10/10 優異

Michelle

讚好：整潔度和住宿狀況
Very lovely apartment in a beautiful area. Easily walkable.
於 2024 年 3 月住了 1 晚

10/10 優異

Edén Eduardo

家人同遊
讚好：整潔度、設施服務和住宿狀況
People are kind and the place is beatiful.
於 2024 年 3 月住了 1 晚

8/10 不錯

lisa

伴侶同遊
讚好：整潔度和住宿狀況
Apartment was very comfortable and in a great location. Very bare bones as far as services- no coffee, no sugar, no laundry soap. These small items would have made the apartment much nicer. Especially since there wasn’t a grocery store near by, just a gas station store. Also there was a snow storm and entry steps were very icy. Other properties had salted and shoveled their steps and sidewalks.
於 2024 年 3 月住了 2 晚

10/10 優異

Dan

讚好：住宿狀況
於 2024 年 3 月住了 4 晚

10/10 優異

Melissa

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Joy C, Responsable Expérience Client 於 2024年2月28日的回應
Bonjour Melissa.Nous sommes ravis d'apprendre que vous avez passé un bon séjour parmi nous.À la prochaine!

8/10 不錯

Nicole

家人同遊
讚好：整潔度、設施服務和住宿狀況
Everything was excellent, The only thing which was a bit disappointing was that we had a big window but saw only the wall from the other house!
於 2024 年 2 月住了 2 晚
Joy C, Client Experience Manager 於 2024年2月28日的回應
Bonjour Nicole, Thank you for taking the time to share your experience. We are very happy to hear you enjoyed your stay. We have 22 establishments across beautiful Québec. We would be happy to assist you in finding a pleasant view on your next stay.

10/10 優異

stephane

家人同遊
讚好：整潔度和客房舒適度
Vivre le luxe à prix abordable
Petit sejaout à Québec ! Condo vraiment bien et au goût du jour ! Un 100%
於 2024 年 1 月住了 1 晚
Joy C, Responsable Expérience Client 於 2024年2月21日的回應
Bonjour Stephane, Nous sommes très heureux que vous ayez apprécié votre séjour parmi nous. Nous vous remercions de nous avoir fait part de votre avis. Nous souhaitons avoir le plaisir de vous accueillir à nouveau prochainement.

8/10 不錯

GAEL

讚好：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Joy C, Responsable Expérience Client 於 2024年2月21日的回應
Nous sommes ravis d'apprendre que vous avez apprécié votre séjour parmi nous. Nous vous remercions de nous avoir fait part de votre avis.

6/10 一般

Arlette

家人同遊
讚好：整潔度
Poner la calefacción a pesar de que nos dieron indicaciones fue todo un reto. Muy complicado hacerlo. No pudimos nunca poner la calefacción en una temperatura agradable. O estaba congelado o estaba súper caliente. Por todo lo demás la pasamos divino. El apartamento muy bien situado.
於 2024 年 1 月住了 3 晚
Joy C, Client Experience Manager 於 2024年2月21日的回應
Bonjour Arlette,We are sorry we were not able to assist you in resolving your issue. We thank you for sharing your experience.

2/10 很差

JESSICA

家人同遊, 多人同遊
Couldn't check in. Couldn't contact property or anyone for check in information. Luckily we made another quivk reservation and were not left stranded. Frustrating.
於 2024 年 1 月住了 1 晚

10/10 優異

David

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
Mylene Soucy - Front Office Director - LVQ 於 2024年1月16日的回應
Bonjour David !Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you had a fantastic stay with us and appreciate your generous 5/5 rating. It's our pleasure to provide exceptional experiences for our guests, and we hope to welcome you back soon for another memorable visit.Warm regards,

10/10 優異

Manon

於 2023 年 12 月住了 3 晚
A 於 2023年12月30日的回應
Hello, Thank you for your comment. We are delighted to learn that you have enjoyed your stay with us. Note that we take your comment sincerely, as we strive to improve our customer experience. We are looking forward to welcome you again in one of our 20 locations in Quebec City! Ariane - The Lofts team

10/10 優異

JOYCE

讚好：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Armand 於 2023年12月11日的回應
Merci pour votre avis pértinent!Bonne journée!

10/10 優異

Susan M

多人同遊
讚好：整潔度、設施服務和住宿狀況
Bedrooms were separate. Huge, unique setup for an apartment. Spiral staircase. Felt very safe and extremely comfortable. Kitchen fully equipped. Beds were very comfortable. Apt very clean. Minutes away from tourist sights. Restaurants around the corner. Parking 3 min walk away. I would recommend paper towels and dishsoap for kitchen. It would be good to have more hooks in bathroom and storage for clothes . Otherwise, very happy with our accommodations and would recommend to others.
於 2023 年 11 月住了 3 晚
Armand 於 2023年12月11日的回應
Thank you for your time and feedback. We will do our best to improve our service for the next guests.Kindly,LVQ

10/10 優異

line

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Super endroit près de tout à pieds
於 2023 年 11 月住了 1 晚
Lofts Vieux Québec 於 2023年11月29日的回應
Chère Line,Merci d'avoir choisi Loft Vieux Québec! Nous sommes ravis d'apprendre que vous avez apprécié notre emplacement central. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,

10/10 優異

Julie

多人同遊
讚好：整潔度、設施服務和住宿狀況
It was the best choice for accommodation on this trip and I will definitely come back next time. I was also grateful to the person in charge of the accommodation who gave me various information via email for being so friendly and helpful.
於 2023 年 11 月住了 1 晚
Lofts Vieux Quebec 於 2023年11月24日的回應
Thank you so much, Julie, for your outstanding review and for choosing Lofts Vieux Québec! We are thrilled to hear that you had the best experience during your stay. Our team strives to provide friendly and helpful service, and we are glad that you appreciated the information shared via email. We look forward to welcoming you back on your next trip to Quebec City. If you have any specific preferences or requests for your next stay, feel free to let us know. Safe travels, and see you soon!

10/10 優異

Chi Tak

讚好：整潔度、設施服務和住宿狀況
It is a really good place to stay in The Old Quebec City
於 2023 年 11 月住了 1 晚
Les Lofts Vieux Québec 於 2023年11月17日的回應
Dear Chi Tak,We're delighted to hear that you had an excellent stay with us, rating your experience a 5/5. Thank you for sharing your positive feedback! If you have any specific comments or suggestions to make your next stay even better, feel free to let us know.Looking forward to welcoming you again,

8/10 不錯

Lisa

家人同遊
讚好：整潔度和住宿狀況
I’ve never had a property play still like to see an access code, made me in a bit nervous. And nowhere in the communication didn’t say that I would have to provide a credit card to the property itself for incidentals and deposit.
於 2023 年 10 月住了 1 晚
LVQ 於 2023年11月4日的回應
Hi Lisa,Thank you for taking the time to review us.We hope the access codes didn't not caused you any troubles.Regards

8/10 不錯

Laurie

讚好：整潔度和住宿狀況
These are very cool apartments. Not 'cozy' but clean, expansive, and well stocked. Almost no place for clothes but otherwise very good!
於 2023 年 10 月住了 3 晚
LVQ 於 2023年11月3日的回應
Hi Laurie,Thank you for this good review.We will make sure to share your comments with the team to make things better!

10/10 優異

Richard

於 2023 年 10 月住了 2 晚
L'équipe des LVQ 於 2023年10月30日的回應
Bonjour,Merci pour votre avis.Au plaisir de vous accueillir de nouveau!

8/10 不錯

Jonathan

親子同遊
讚好：整潔度和住宿狀況
Very cool condo , nice and clean
於 2023 年 10 月住了 2 晚
Lofts Vieux Québec 於 2023年10月27日的回應
Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our condo cool and clean. If you have any specific suggestions for improvement or if there's anything else we can do to enhance your experience, please let us know. We look forward to hosting you again in the future.Best regards,

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Comfort & convenience
Seamless checking in. We arrived early which luggage can be stored at their office until 4pm. Clean loft, good location with walking distance to Old Quebec. Highly recommended
於 2023 年 10 月住了 3 晚
LVQ 於 2023年10月18日的回應
Hi,Thank you a lot for this perfect review!

6/10 一般

marjorie

於 2023 年 10 月住了 2 晚
Lofts Vieux Québec 於 2023年10月27日的回應
Cher client,Nous vous remercions d'avoir pris le temps de partager vos commentaires. Nous sommes désolés de constater que votre expérience n'a pas été à la hauteur de vos attentes. Si vous avez des points spécifiques que vous souhaitez aborder ou des suggestions pour améliorer notre service, n'hésitez pas à nous en faire part. Nous sommes là pour nous assurer que votre prochain séjour soit plus agréable.Cordialement,

8/10 不錯

Stephen M

讚好：整潔度和住宿狀況
Great location!
於 2023 年 9 月住了 3 晚
The LVQ Team 於 2023年10月12日的回應
Dear guest, thank you very much for visiting our lofts! We are happy that you appreciated our loft! We'll be happy to welcome you next time!

10/10 優異

Kirby

伴侶同遊
Convenient and roomy..nice place
於 2023 年 10 月住了 1 晚
The LVQ Team 於 2023年10月12日的回應
Dear guest, thank you very much for visiting our lofts! We are happy that you appreciated our loft! We'll be happy to welcome you next time!

8/10 不錯

Jason (Smyrna)

伴侶同遊
讚好：設施服務和住宿狀況
Great location, great property. Communication leading up to stay and during check-in was lacking. Almost had to find other arrangements last minute when they had not processed my security deposit and never provided me a check in code as their policy states. My only complaint is their policy of not running the deposit until 3pm the day of checkin and then sending instructions for check-in. When they make a mistake it can be stressful. Thankfully they were able to resolve in time. Once we got into the property the location, amenities of the unit, etc were fabulous!
於 2023 年 9 月住了 3 晚
LVQ Team 於 2023年10月12日的回應
Hello, We are glad that you appreciated your stay with us. We thank you for your comment about the access codes, as it help us improve the quality of our service. We hope to see again. Kindly.

4/10 欠佳

Sylvie

伴侶同遊
不滿：整潔度和設施服務
Ne représente pas les photos vues sur le site. Notre unité est complètement différente. Mons luxueuse. Et pas de café pour le réveil:(
L'équipe LVQ 於 2023年9月29日的回應
Bonjour Sylvie, Merci d'avoir pris le temps de laisser votre commentaire. Nous sommes navrés que votre séjour n’ai pas répondu à vos attentes. Nous accordons une grande importance à la satisfaction de nos clients et prenons vos commentaires en considérations en tentant d’améliorer notre service client. En espérant pouvoir vous offrir une meilleure expérience dans l

10/10 優異

Glennis

多人同遊
讚好：整潔度和客房舒適度
於 2023 年 9 月住了 3 晚
LVQ 於 2023年9月24日的回應
Hi Glennis,We thank you for your amazing review!

2/10 很差

JESSICA

The check is was awful. No code. Said system was down.
於 2023 年 9 月住了 1 晚
LVQ 於 2023年9月24日的回應
Hi Jessica,We are sorry to hear that you did not appreciate your stay. We will try to see how we can prevent things like this to happen again.

8/10 不錯

JoAnn

多人同遊
讚好：整潔度和住宿狀況
Youssef, the property manager, was very professional and helpful in guiding us through the check-in and giving us great information on the local scene. There was a communication problem with getting the access code, but that was resolved quickly. It’s proximity to shopping and restaurants made Les Lofts St-Pierre an excellent place to stay, especially when using the hop-on, hop-off buses to explore the city. (Stop #3 was right next door!) Also it is within walking distance to the cruise port and Palace Royale. Our biggest complaint was that the bathroom, although nicely appointed, was small and needed more space to hang towels and a place to set things down.The rest of the condo could have had a mirror here or there to help make getting ready to go out a bit easier for three women waiting to use the one bathroom mirror.
於 2023 年 9 月住了 2 晚
LVQ 於 2023年9月24日的回應
HiJoAnn,Thank you for taking the time to write to us.We are happy to hear that you enjoyed your stay and we will considerate your comments on how to make it better.Thank you

6/10 一般

Roxana

於 2023 年 9 月住了 1 晚
LVQ 於 2023年11月3日的回應
Bonjour Roxana,Merci d'avoir pris le temps de nous noter.N'hésitez pas à nous écrire sur ce que nous pourrions faire pour nous améliorer.Merci,LVQ

8/10 不錯

Phyllis (Surprise)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Lovely historic property and was the perfect location to stay in to walk to all the main tourists shops, restaurants, Quartier du Petit Champlain and the historic Fairmont Le Château Frontenac! Great views from the Fairmont and La Citadelle de Québec over to the St Lawrence River. Our 2 bedroom, 2 bath loft apartment was really nice, but we would not have stayed here had I known that there is no privacy because there are no shades in the lofts ceiling high windows, it’s like being in a fish bowl to the building directly across the street! The kitchen had everything needed, but there was no laundry detergent.There was only one tv provided in the loft! Loved being able to watch Netflix using our account. The building was very quiet during our stay, and we never saw the other guests. Instructions for checking in wasn’t provided until 2 hours before checking in time, so I had to stop driving and get off of the freeway to check my email for instructions and provide my credit card number before I was given the information about how the self-check-in process is done with access codes to get in the building then to your particular loft. Why that couldn’t be taken care with the property the morning of our arrival or the day before? We found safe self-parking surface parking lot around the corner, about two blocks away for $20 for 24 hour parking. We were able to park across the street from our building for an hour so we could unload our luggage before going to park in that lot.
於 2023 年 9 月住了 2 晚
The LVQ Team 於 2023年9月16日的回應
Dear guest, We are glad that you appreciated how well accommodated and located the loft is. We are sorry for the inconveniences you had. We appreciate the time you've taken to leave a comment and we'll be happy to welcome you next time! The LVQ Team

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Great option for group of 5+
Very nice. Very clean. Spacious. Climate control a little weird: baseboard heaters and mini split a/C's. They were fighting (, both on,) when we arrived, but we quickly figured out which thermostat controlled what (there are a dozen+). Appreciated the free washer dryer and Internet. Coffee maker is a 12 cup basket type. Renter must supply in own coffee, but filters were provided. Suite 109.
於 2023 年 9 月住了 1 晚
LVQ 於 2023年9月10日的回應
Hi,Thank you for taking the time to write to us.We are happy to hear that you appreciate your stay with us.

10/10 優異

Klara

讚好：整潔度和住宿狀況
Сlean, quiet, nice area
於 2023 年 9 月住了 4 晚
LVQ Team 於 2023年9月8日的回應
Hello,Thank you for your positive comment, we hope to see you again soon.

10/10 優異

Victoria

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 2 晚
LVQ Team 於 2023年9月8日的回應
Hello,Thank you for your positive comment, we hope to see you again soon.

6/10 一般

martin

商務旅客
讚好：客房舒適度
Bien mais...
Bien situé. Aucune réception sur place. Obligé d'envoyer par courriel mon no. de carte de crédit et ma carte d'identité.
於 2023 年 8 月住了 1 晚
LVQ 於 2023年9月10日的回應
Bonjour Martin,Merci d'avoir pris le temps d nous écrire.Nous sommes ravi que la localisation des lofts vous ait plu.Nous sommes toutefois désolé de l'inconvénient lié au fait que nous n'avons pas de réception.Vos commentaires sont importants pour nous, et nous allons tenter d'améliorer cet issu.Merci

10/10 優異

Sanjeev

家人同遊
讚好：整潔度、設施服務和住宿狀況
Absolutely loved Vieux Quebec and the convenience of having a modern, well-appointed loft apartment like this one. Could have used a bit more clarification around parking and check-out instructions, but on the whole, highly recommend!
於 2023 年 8 月住了 4 晚
The LVQ Team 於 2023年9月8日的回應
Hello Sanjeev,Thank you for your positive comment it really encourage us and helps us improve, we hope to see you again soon.

10/10 優異

Juan

商務旅客
讚好：整潔度、設施服務和住宿狀況
spacious place full of light; conveniently located
於 2023 年 8 月住了 2 晚
LVQ Team 於 2023年9月8日的回應
Hello Juan,Thank you for your positive comment, we hope to see you again soon.

10/10 優異

mathieu

於 2023 年 8 月住了 1 晚
L'équipe LVQ 於 2023年9月8日的回應
Bonjour,Merci de votre avis positif, nous espérons vous revoir bientôt.