“The staff were INCREDIBLE, really friendly, knowledgeable and went the extra mile to make us feel welcome. Hotel room had minor issues - our balcony facing works, no slippers / robes until we asked for them, and all room amenities (eg mugs, glasses etc) only set up for two instead of three people until we had to call up for them. Great pool that’s open 24 hours a day and we can use the beach facilities of the other Hyatt 5min walk away. I would absolutely stay here again”
“The staff were INCREDIBLE, really friendly, knowledgeable and went the extra mile to make us feel welcome. Hotel room had minor issues - our balcony facing works, no slippers / robes until we asked for them, and all room amenities (eg mugs, glasses etc) only set up for two instead of three people until we had to call up for them. Great pool that’s open 24 hours a day and we can use the beach facilities of the other Hyatt 5min walk away. I would absolutely stay here again”
“Encantadora experiencia en playa del carmen, nueva gestión de este hotel con encanto en primera linea de playa, piscina y habitaciones super limpias, no hace falta auto puesto que está en el centro de la ciudad mejor ubicación imposible, muy recomendable”
“Encantadora experiencia en playa del carmen, nueva gestión de este hotel con encanto en primera linea de playa, piscina y habitaciones super limpias, no hace falta auto puesto que está en el centro de la ciudad mejor ubicación imposible, muy recomendable”
“This hotel is absolutely beautiful and in an ideal location. Everything is within walking distance and the staff go above and beyond to make your trip memorable. 1000 times would stay again. <3”
“This hotel is absolutely beautiful and in an ideal location. Everything is within walking distance and the staff go above and beyond to make your trip memorable. 1000 times would stay again. <3”
“We love Acanto. The Staff are super friendly and helpful. Plenty available to eat for light breakfast. Beach towels available upon request as well as discounts to local excursions, bars, massages. ”
“We love Acanto. The Staff are super friendly and helpful. Plenty available to eat for light breakfast. Beach towels available upon request as well as discounts to local excursions, bars, massages. ”