It’s extremely bad experience after tiring long journey. Only bath towels available in bathroom no hand towels, face towels or even bath mate was not there.
Check in / check out process was also tiring. Booked from Expedia with different amount and actual bill was ₹450 extra. I’ve asked for the reason and they made me sit more 10 minutes to figure it out. Finally after pointing the issue they said sorry it was glitch. What if someone didn’t calculate the amount with the calculator literally like me. I would highly not recommend this place to anybody
Kajal
2025 年 6 月入住 1 晚
6/10 一般
Balamurugan
2025 年 3 月 2 日
Balamurugan
2025 年 2 月入住 2 晚
6/10 一般
Balamurugan
商务旅客
2025 年 3 月 1 日
Average
Not worth for cost
Balamurugan
2025 年 1 月入住 3 晚
10/10 超赞
Debjani
2025 年 2 月 25 日
Debjani
2025 年 2 月入住 1 晚
4/10 很差
Amit
与家人出行
2025 年 2 月 18 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Nice hotel but poor service
We booked the Hazel Suite which accommodates 4 guests (2 adults and 2 children), and had confirmed this at the time of booking (3 months prior to check-in).
We again confirmed this via email & phone call 2 weeks prior to check-in and again when we were at Mumbai Airport (4hrs prior to check-in), that we would be arriving and make sure the room is ready with 4 beds.
Surprisingly, the room was not ready and the staff asked us if we wanted extra beds - this took an hour to sort out!
The hotel does not offer currency exchange service, but one of the staff members (Ravi) tried to con us by offering us a very low rate, which we rejected - he wanted a bribe.
On day 2, the room was nicely cleaned but housekeeping forgot to put 4 towels (they only left 2), and had not provided a new toilet roll. My wife went to Reception who then sent 1 hand towel only. Ravi denied being asked for a toilet roll and 2 extra hand towels, even though my wife asked! He wanted a tip for us bothering him - very unprofessional!
Staff members Amit in Concierge and Amit in Housekeeping were brilliant! Genuine guys wanting to help out!
Amit
2025 年 2 月入住 3 晚
10/10 超赞
Shreyansh
2025 年 2 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shreyansh
2025 年 2 月入住 1 晚
8/10 还可以
Bhavini
与家人出行
2025 年 1 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Fern is a lovely property in a dismal location, however we were only visiting for one night as we had a flight to catch the next morning. Room size was generous, nice amenities and in site restaurant was of a good standard. Would visit again if it wasn't for the location. Maybe better in the daytime, but didn't really see the location during the day.
Bhavini
2024 年 12 月入住 1 晚
6/10 一般
Kishan
2024 年 12 月 21 日
Kishan
2024 年 12 月入住 3 晚
8/10 还可以
Kishan
2024 年 12 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kishan
2024 年 12 月入住 1 晚
10/10 超赞
Sanjay
2024 年 11 月 27 日
Sanjay
2024 年 11 月入住 2 晚
10/10 超赞
Kumar
与家人出行
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fun stay at Fern Residency
A very nice clean hotel with excellent vegetarian food.
Staff also very helpful and will go beyond the norm to help.
I will book my stay here again
Kumar
2024 年 11 月入住 2 晚
10/10 超赞
Gautam
与家人出行
2024 年 10 月 8 日
满意:住宿条件和设施
Excellent Service staff
Gautam
2024 年 10 月入住 2 晚
2/10 糟糕
真实旅客
2024 年 8 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not recommended. No hot water for shower. Wrinkles on bedding so definitely not pressed. Overpriced for sure.
真实旅客
2024 年 8 月入住 1 晚
10/10 超赞
Farokh,Mumbai
商务旅客
2024 年 7 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
food was excellent
Farokh
2024 年 7 月入住 2 晚
4/10 很差
Asutosh
与家人出行
2024 年 6 月 23 日
不满意:客房舒适度
Asutosh
2024 年 6 月入住 1 晚
10/10 超赞
Archana
与配偶出行
2024 年 3 月 5 日
We had taken a suite and our experience was very good
Archana
2024 年 2 月入住 1 晚
8/10 还可以
Nikhil
与家人出行
2024 年 2 月 25 日
满意:客房舒适度,员工和服务
Nikhil
2024 年 2 月入住 1 晚
10/10 超赞
MAHUL
2024 年 2 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice Hotel.
Impressed with the standard of hygiene and quality of the hotel/room, would recommend to anyone and stay here again.
MAHUL
2024 年 1 月入住 1 晚
8/10 还可以
Kishor
与配偶出行
2024 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was little outside centre of Rajkot but very good value for money. Staff were good and friendly.
Kishor
2024 年 1 月入住 2 晚
4/10 很差
Ashutosh,Columbia
与家人出行
2024 年 1 月 23 日
不满意:住宿条件和设施,清洁度
Bathrooms are terrible
Ashutosh
2024 年 1 月入住 1 晚
6/10 一般
Jayantkumar
与家人出行
2023 年 12 月 31 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Broken sink. Shower water very very luke warm. Bed sheets most likely not washed based on the feel and look. We used our own bedsheets and towels. Breakfast and dinner buffet good quality.