Ralston General Store Museum

had a fantastic stay at Margaritaville Times Square and would absolutely come back. The location truly can’t be beat—right in the heart of everything, yet the hotel feels secure and well-managed. From the moment we arrived, the staff made a great impression. Valentina, Andrew, Tiffany, and everyone we encountered—from the front desk to housekeeping to the barista—were consistently friendly, helpful, and professional. The rooms are on the smaller side, but that’s exactly what we expected in this area—and honestly, it works perfectly since you’re out exploring the city most of the day. What mattered most to us was cleanliness, and they delivered: spotless room, crisp clean sheets, and everything very well maintained. We loved the rooftop bar—the views are absolutely spectacular and worth visiting (we went twice). The only area for improvement would be keeping the tabletops cleaner up there. With a little more attention to that, it would be flawless. The coffee was excellent, and the bagel was even better—such a great way to start the day. I also want to mention that we had zero issues with fire alarms, which others have noted. If anything, it seemed more likely related to guest behavior rather than the hotel itself. Overall, this hotel is colorful, fun, clean, and in an unbeatable location. A perfect stay for anyone wanting to enjoy New York City—and we would definitely return.

The staff were terrific,, accessible and welcoming... Rooms were kept so clean. Staff at the breakfast buffet were gracious and helpful... Great location... Will be back... Michael & Sarah C.

We had a wonderful stay in NYC for two nights. Could not have asked for a better experience. When we checked in, the front desk informed us that we had a $20/day dining credit for our room, and loaded us up with ice cold water. It was such a peaceful oasis from the hustle and bustle of the city. 100% would stay at again!