高級別墅, 2 間臥室, 山景, 山旁 | 露台/庭院
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凱撒皇宮酒店的評價

2.5 out of 5
凱撒皇宮酒店
Kundasang, Ranau, Sabah

評價

6.8
10 分評分，優異；96 則評價中有 14 則" "
8 分評分，不錯；96 則評價中有 31 則" "
6 分評分，一般；96 則評價中有 33 則" "
4 分評分，欠佳；96 則評價中有 16 則" "
2 分評分，很差；96 則評價中有 2 則" "

6.6/10 

整潔度

7.0/10 

職員與服務

6.2/10 

設施服務

6.2/10 

住宿狀況

5.0/10 

環保程度

評價

8/10 不錯

真實旅客

总体感觉挺不错的，环境美，可惜在热水器不会热，冲凉水不够大

10/10 優異

Robert

伴侶同遊
讚好：整潔度和職員與服務
Nice views from room
於 2023 年 2 月住了 2 晚

4/10 欠佳

Chin Hing

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Dislike it on the first sight. Beds are too old and very uncomfortable. No fan for ventilation. Sofa is not usable. Notice to remind guest to save water and electricity. But owner let leaking tap unattended, making bathroom very wet and slippery. No table avaliable
於 2022 年 11 月住了 2 晚

10/10 優異

DG NOOR JAHIDAH

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Safe & quiet area...
於 2022 年 10 月住了 2 晚
Ceaser 於 2022年10月22日的回應
Thank you for your review. We are glad that you have enjoyed your stay with us. Do let your friends know and visit us again.

8/10 不錯

Mimiefidz (Brunei)

家人同遊
讚好：整潔度和職員與服務
Chalet 2, Nice mountain view... One smelly room & bathroom, cannot get rid of the smell even after spraying deodorant... Water heater sometimes didn't work... No soap provided...no bottled water, tea or coffee provided...
於 2019 年 12 月住了 2 晚
Ceaser 於 2020年2月9日的回應
Thank you for your feedback. We will look into the issues that you have raised.We appreciate it very much.

8/10 不錯

Michelle (Sarawak)

讚好：職員與服務
Friendly and respinsible staff
於 2019 年 12 月住了 2 晚
Ceaser 於 2020年2月9日的回應
Thank you. We are glad that you enjoyed your stay. Do come again.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall is Okay. Satisfied with the room. Thank you Orang Ranau!!!
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度
Kdg takda air..no TV..overall..OK only..
於 2019 年 11 月住了 2 晚

4/10 欠佳

真實旅客

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Not worth the price at all. The room smelt damp and musty. Very poor noise insulation, keep awake by the walking vibration and voice from the uupper floor level in the night. The room have cockcroach, we try to ask insecticide,but nobody at reception, in the end, we have to settle the cockcroach by ourselves. Poor reception service, power off suddenly and try to inform them, but there is no one at reception, over 30mins when we check out, still, no electric supply. However, when we check out, there is someone sitting at the reception,but nobody want to settle the power supply issue.The worst accommodation ever I have stayed.
於 2019 年 10 月住了 1 晚
Ceaser 於 2019年12月4日的回應
We apologise for your bad experience staying with us and thank you for your feedback. We will improve our service and make sure that our service will be up to standard.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
Good view No tv Poor safety
於 2019 年 8 月住了 2 晚

8/10 不錯

真實旅客

於 2019 年 8 月住了 1 晚

10/10 優異

arianayanty

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

10/10 優異

Nur Athirah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nampak Gunung kinabalu !
Nice view gunung kinabalu! Wlwpn mula2 smpai bilik gambaran dari luar biasa2. Tp dlm ok selesa juga. Ada cafe tk perlu susah2 cari kedai mkn. Di parking blh ambil gmbar dgn gunung kinabalu. Recommended !
於 2019 年 7 月住了 1 晚

6/10 一般

Abdul Ghani

讚好：整潔度和職員與服務
於 2019 年 7 月住了 1 晚
Ceaser 於 2019年8月4日的回應
Thank you for your feedback. We will improve ourselves to make sure our guest are satisfied.

8/10 不錯

ANNIE S G

讚好：整潔度、職員與服務和客房舒適度
Reception was very welcoming and helpful. Location was great !
於 2019 年 7 月住了 1 晚
Ceaser 於 2019年7月22日的回應
Thank you for your feedback. We are happy to know that you have enjoyed your stay with us. Do visit us again soon.

8/10 不錯

EVADYLINA (Kuching)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Saya suka kebersihan dan keadaan bilik hartanah ini yg selesa.
於 2019 年 7 月住了 1 晚
Ceaser 於 2019年7月10日的回應
Thank you. We are happy to know that you have enjoyed your stay with us. Do come and visit us again.

10/10 優異

YEN YEE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
Ceaser 於 2019年7月1日的回應
Thank you for your review. We are extremely happy that you enjoyed your stay with us. Do come again. Thank you

8/10 不錯

真實旅客

多人同遊
讚好：職員與服務
View and location
於 2019 年 6 月住了 1 晚
Ceaser 於 2019年6月10日的回應
Thank you for your review. We are happy to hear that you have enjoyed your stay with us. Hope to see you again!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度
So far so good
於 2019 年 5 月住了 1 晚
Ceaser 於 2019年5月11日的回應
Thank you. Your feedback is very important to us.

10/10 優異

Nur (Shah Alam, my)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice view, nice room, all is well..
於 2019 年 4 月住了 2 晚
Ceaser 於 2019年5月8日的回應
Thank you so much for your positive feedback.Do visit us again soon

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice view of Kinabalu Mountain. Will repeat again next time. Building need some improvement to attract more people.
於 2019 年 4 月住了 1 晚
Ceaser 於 2019年5月8日的回應
We are happy to get a positive review from you. Thank you

6/10 一般

NORITA

讚好：整潔度
Do not expect much
I booked mountain view rooms but receive standard room with garden view instead and unable to upgrade my room because already full. No water supply in the morning, when we arrived they are in the middle of expanding their hotel area so it bits noisy during the day..no shampoo only soap but view outside the hotel is nice.
於 2019 年 3 月住了 1 晚
Ceaser 於 2019年5月8日的回應
Thank you for your feedback. We will do our best to improve ourselves.

8/10 不錯

Joseph (Kota kinabalu)

寵物同遊
不滿：設施服務
Location is ok but some facilities in the roilet need to maintain.... staff is good
於 2019 年 2 月住了 1 晚

6/10 一般

Kam thong

讚好：整潔度
Water heater water was suck
於 2018 年 12 月住了 1 晚

8/10 不錯

Cola (Kota Kimabalu)

讚好：整潔度、職員與服務和客房舒適度
Nice room. Clean. Basic. But towels provided was torn and No Television. Others was Good
於 2018 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
Nothing much to expect with the price
Shower was cold, as we were not mentioned of how to use hot water and there was blood stain on our bed sheet.
於 2018 年 9 月住了 1 晚
Ceaser 於 2018年10月12日的回應
Thank you for your feedback. We apologize for any inconvenience caused. More training will be provided to our staff with regards to our SOP.

4/10 欠佳

INTAN

讚好：整潔度和客房舒適度
不滿：職員與服務
so bad
inside hotel wa very nice and clean. the view of mountain also beauty but have dog near my room. and they not even help us avoid that dog.
於 2018 年 9 月住了 1 晚
Ceaser 於 2018年10月12日的回應
We apologies regarding the stray dogs. We are currently rectifying the situation with the local authorities and we are also fencing up the area so that the stray dogs won't be able to disturb our guests. Once again we are terribly sorry.

4/10 欠佳

Christ

不滿：整潔度和住宿狀況
於 2018 年 9 月住了 1 晚
Ceaser 於 2018年9月17日的回應
We appreciate your feedback and look forward to improving ourselves.

2/10 很差

shafik (Kuala Lumpur)

讚好：職員與服務
不滿：整潔度和客房舒適度
No water supply in the morning.. damn!
As mentioned above.. but the scenery of the peak of the mountain is no doubt...
於 2018 年 3 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the best hotel in kundasang
the room is very comfortable to stay compare to the price which is resonable price to me. the staff is very helpful and friendly.
於 2017 年 12 月住了 2 晚

8/10 不錯

Anthony (Kuala Lumpur)

讚好：職員與服務
Overall pleasant stay
Pro - mountain view room with good scenery and quiet ambience Cons - smelly bathroom and irregular pressure of hot water shower
於 2017 年 12 月住了 2 晚

6/10 一般

Azman

於 2017 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
peaceful and good views room
The condition of the room is pretty good and cozy, only bad is the distance have a little bit far from the Kinabalu Park. Recommend for travelers who want a peaceful place.
於 2017 年 9 月住了 1 晚

4/10 欠佳

lan (shah alam selangor)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
disappointing
i think this time my travel the worst one because of the condition of the room is very unpleasant to stay. the 2nd room was badly leak causing the room floor was wet, and the sliding door unable to lock which jeopardy my security during my stay. I have to squeeze all my family member to fit in one room due to this problem. I have complaint to the staff but they only can provide me a rags to clean the wet instead to replace me to other rooms. So disappointed with the quality of stay.
於 2017 年 10 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
Memory Can't Buy
Can see the mountain :)
於 2017 年 8 月住了 1 晚

6/10 一般

Saiful Adli

於 2017 年 8 月住了 1 晚

6/10 一般

ian (kuala lumpur)

Nice view
The wall between two room is too thin. I can hear my neighbour's snoringl
於 2017 年 7 月住了 3 晚

6/10 一般

真實旅客

讚好：職員與服務
於 2017 年 7 月住了 3 晚

10/10 優異

Nurliana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I could see the mountain peak from my room!
I had a very great time staying at Caesar's Place. the view is just amazing. I stayed in a standard room with a queen bed. The host is generous enough to allow my 2 children and baby stay without any extra charges. No TV but it is fine for me. The room has its own balcony with a table to have drinks there while enjoying the view. hot shower was excellent. Electric kettle is provided. Any upgrade for the room i would suggest a carpet as i like to be barefooted indoors, but the temperature was very cold there. probably 16 degrees celcius. And I do hope for an indicator for kiblat direction for muslims to pray. Halal food wasn't hard to find but u need a car to get there. Kinabalu park is just about 5 minutes drive. the view... just wonderful.
於 2017 年 7 月住了 1 晚

4/10 欠佳

Mohd Hasnadi

不滿：職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 2 晚

4/10 欠佳

Beverley (New Zealand)

讚好：整潔度和客房舒適度
不滿：住宿狀況
Whole hotel facility does not appear to have been maintained - looks tired and worn. Studio room - has kitchen (need to take own food for cooking). - Mattress poor - could feel the springs. - flushing toilet and hot shower (working) - lounge area with TV Standard Room - Bed comfortable - questioned whether bed linen had been changed - Sheets thin and not fitting mattress well - had to ask for toilet paper and towels each stay - cold at night - requested extra blanket - rooms not at all soundproof - toilet not flushing - bathroom area smells - does have working hot shower
於 2017 年 6 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
於 2017 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：住宿狀況和客房舒適度
A night stay
it is amazing, and cold weather, it just a little issue with the shower, the shower cap was broken and it hard to bath properly , plus the heater temperature is not balance , sometime it cold and hot. plus neighbor making noise in middle night hardly to sleep. beside that everything was fine. needed more house keeping and maintenance for the room such as lighting and plugs some are not functioning. recommended to have more food serving( or selling food near by which more convenient
於 2017 年 6 月住了 1 晚
Ceaser 於 2017年6月19日的回應
Thank you for the feedback. I will get the staff to have a look at it.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Selesa
Bilik yg selesa dengan view yg menarik

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Very closed to nature environment but....
The cleanliness of the room is not satisfactory. There is too much of dead body of insects in the room. However, this may still acceptable if you are the person who love the natural environment. The facilities in the room is too old. For example, water pressure not high enough for normal bath. There is no fan or air conditioner provided. The BBQ facilities provided by the hotel totally not useable. Please bring along the facilities by yourself. Besides, the light in the corridor areas attract many insects which not suitable for BBQ.
Ceaser 於 2017年6月19日的回應
Thank you for the feedback....we will improve the general cleanliness of the lodge and get my staff to see what we can do to improve the water pressure.

8/10 不錯

aa (cheras)

讚好：整潔度、住宿狀況和客房舒適度
Can see mount kinabalu from window. Nice view
Nice view nice place nice weather. Everyone need to experience this place.

6/10 一般

Summer (Malaysia)

Value for money
room was with minimize facility, with water heater and cups, so please bring your own drinks sachets.. the room was with a small balcony, so we can enjoy our breakfast (hot tea and bread/biscuit) in the freezy morning.. no slippers was provided, and the floor was cold when we once step in.. bring your own slippers if possible.. since the place is near to the main road, the Telco that we are using (Digi) is running very good.. Overall, the room is still ok with this price being charged...
Ceaser 於 2017年6月19日的回應
Thank you for the suggestion regarding the slippers. All this while we didn't receive any complaints regarding the floors being too cold. Glad you brought it up. Cheers.

8/10 不錯

Kieron (Brisbane)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Close to park
Easily walkable to the park entrance. Nice comfortable rooms.