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水晶山丘 R 酒店的評價

3 out of 5
水晶山丘 R 酒店
Kg. Kundasang, Ranau, Sabah

評價

5.8
10 分評分，優異；185 則評價中有 16 則" "
8 分評分，不錯；185 則評價中有 47 則" "
6 分評分，一般；185 則評價中有 53 則" "
4 分評分，欠佳；185 則評價中有 34 則" "
2 分評分，很差；185 則評價中有 35 則" "

5.2/10 

整潔度

6.2/10 

職員與服務

5.4/10 

設施服務

5.2/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Shahran

於 2021 年 3 月住了 1 晚

6/10 一般

MOHAMMAD

於 2021 年 3 月住了 1 晚

2/10 很差

Nazri

於 2021 年 3 月住了 1 晚

4/10 欠佳

Norshaziera

於 2021 年 3 月住了 1 晚

2/10 很差

Nyuk pit

不滿：職員與服務和客房舒適度
於 2018 年 8 月住了 1 晚

2/10 很差

Family with Kid (HK)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very difficult to access. Bumpy and steep road!
I drove a Proton but could not reach the hotel because the car could not go up the one way bumpy and steep road. This hotel is not suitable for people driving a small car or not powerful car. The hotel offered a staff to drive the car but not accepted as the driver was not covered in the insurance. The hotel charged one night room charge. It is not worthwhile for my family to take such risk to drive up the dangerous steep and bumpy road during the vacation.
於 2017 年 12 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
视野超美。
旅店周遭环境如能更干净会住的更舒适。尤其是烧烤区，太脏了。
General Manager 於 2016年12月15日的回應
我们的烧烤区正在装修，我们关闭的区域，所以没有人可以进去。但我们没想到你会去那里。感谢您的评论

6/10 一般

GaRy

讚好：職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Yen Leng

家人同遊
不滿：整潔度和住宿狀況
於 2023 年 5 月住了 2 晚

8/10 不錯

Meni

於 2023 年 4 月住了 4 晚

8/10 不錯

Meni

於 2023 年 1 月住了 3 晚

8/10 不錯

Meni

於 2023 年 1 月住了 1 晚

10/10 優異

Imran

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel and view
於 2022 年 11 月住了 1 晚

8/10 不錯

Baderolhisham

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚

2/10 很差

Chiew Keng

不滿：住宿狀況
於 2022 年 6 月住了 1 晚

6/10 一般

THANGADURAI

家人同遊
讚好：客房舒適度
不滿：職員與服務
Positive and negative about crystal hill hotel
I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
於 2022 年 5 月住了 2 晚

8/10 不錯

Cyril Steven Bosuang

伴侶同遊
讚好：整潔度和職員與服務
The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
於 2022 年 4 月住了 1 晚

10/10 優異

Syarif Bush Luang

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2022 年 3 月住了 2 晚

8/10 不錯

TAU

於 2022 年 3 月住了 1 晚

8/10 不錯

EARNA

於 2022 年 2 月住了 1 晚

6/10 一般

Chow Chung

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
5 Stars View with rundown facilities
On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
於 2021 年 4 月住了 2 晚

2/10 很差

Hyerolyn jecqulye

不滿：職員與服務
View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
於 2020 年 7 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
The morning view was fantastic. I really like the location of Crystal Hill.
於 2020 年 2 月住了 1 晚

2/10 很差

jaen

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Most horrible stay
This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
於 2020 年 1 月住了 1 晚

6/10 一般

Nordin

家人同遊
讚好：職員與服務和客房舒適度
於 2019 年 12 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿：整潔度和客房舒適度
於 2019 年 12 月住了 1 晚

8/10 不錯

Samsul

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Menarik
Tempat yang menarik untuk melihat Gunung Kinabalu.
Cantik bukan?
於 2019 年 12 月住了 1 晚

2/10 很差

Amin (Brunei)

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Location is good. But lack facilities and amenities.
於 2019 年 12 月住了 1 晚

8/10 不錯

真實旅客

家人同遊, 親子同遊
讚好：整潔度和職員與服務
Beautiful view but too many mosquito in the room
於 2019 年 11 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度、設施服務和住宿狀況
於 2019 年 10 月住了 1 晚

4/10 欠佳

Mimik

家人同遊, 伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Bilik yg kami dapat ok. Cuma kebersihan bilik x ok. Tambahan nak buat air panas pun x dpt. Apabila ptg ada panas sedikit. Kipas mmg x ada. Malam mmg sejuk giler. Selimut n cadar x bersih. Staff ok. Pemandangan mmg cantik.. Cuma kena hati2.terutama faktor keselamatan keluarga Dan juga barang-barangan yg dibawa. X tahu nak taip apa lagi. Sesiapa yg nak menginap d sini blh tgk review org lain jugak ya. Tq. 🙃
於 2019 年 9 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
不滿：設施服務和住宿狀況
need to upgrade...
於 2019 年 9 月住了 1 晚

2/10 很差

csy

家人同遊
不滿：整潔度、設施服務和住宿狀況
dirty ,dirty and dirty
於 2019 年 8 月住了 1 晚

6/10 一般

Bon

不滿：住宿狀況
Muslim friendly
於 2019 年 8 月住了 1 晚

2/10 很差

Kellie

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
super lousy hotel ever！！！cleanliness fail.service fail.everything sucks.i check out after 10 mins n go stay at other hotel
於 2019 年 6 月住了 1 晚

4/10 欠佳

Ali Anwar

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Too Far Away from the Main Road
The hotel located quite a distant away from the main road. We have to drive 1km plus on dirt road. The condition of the hotel is poor and have poor sound proof system. No restaurant,..and it require us to travel to get our meals.
於 2019 年 8 月住了 1 晚

4/10 欠佳

真實旅客

多人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Worst this time
於 2019 年 8 月住了 1 晚

2/10 很差

Dianna

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Nothing. Their staff was totally rude.
於 2019 年 8 月住了 1 晚

4/10 欠佳

真實旅客

於 2019 年 8 月住了 1 晚

2/10 很差

Tin (Kota Kinabalu)

家人同遊
不滿：整潔度
No unique at all. Room cleanliness worse (pillow, bedsheet, etc). There is no safety lock at the door.
於 2019 年 8 月住了 1 晚

2/10 很差

Zila (Kota kinabalu)

親子同遊
不滿：整潔度、設施服務和住宿狀況
Bilik behabuk.. Tandas kotor.. Air panas utk mndi tiada... TV tiada siaran....
於 2019 年 8 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The view is nice But the basic furnitures need to be upgraded Poor hygiene, no bin provided Three persons but only two towels given The road to the property quite dangerous too
於 2019 年 7 月住了 1 晚

4/10 欠佳

Abdul.mutalib

不滿：職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

8/10 不錯

Ryz (Myy)

家人同遊
讚好：職員與服務和設施服務
Location was good
於 2019 年 7 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 1 月住了 1 晚

2/10 很差

Craig

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
We had booked the honeymoon sweet and from the photos on Hotels.com it looked clean and comfortable. We got to the room and it was filthy and dirty. The bedding was atrocious. Bathroom was grimy with dirt. We complained yet the staff didn’t know what to do!!! They then offered us a suite on the upper level. The room was slightly better but still dirty. There was old brown sofa. My wife was severely bitten by fleas on her thighs and crutch area after sitting there. We left the next day because of this although we booked for 5 nights. All other people complaining about the filthy conditions. Cockroaches in bathroom and bedroom
於 2019 年 6 月住了 5 晚

6/10 一般

真實旅客

於 2019 年 6 月住了 1 晚

4/10 欠佳

真實旅客

於 2019 年 6 月住了 1 晚

4/10 欠佳

Zubair

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
View cantik.. Tapi maintenance teruk, cadar, sarung kerusi kotor.. Tv perhiasan je. Hmm
於 2019 年 6 月住了 1 晚