“Horrible service. We were 2 couples that paid a week in advance through Hotels.com, confirmation was emailed and I phoned 3 times to confirm because we were going to arrive a bit earlier because we have a wedding close by. When we arrived they did not want to give us our room keys because they said they did not receive payment. We spoke to the 2 girls working there, which was very unproffesional eating chips and handling our phones without any sanitation etc, we showed them proof of payment,……
“My wife and I spent 9 nights at the guest house in the honeymoon suite and would highly recommend it. The room was very comfortable and private. The staff were excellent and very attentive. We were treated very well by Venoth on our arrival, which was late afternoon on a public holiday. As it was our 50th wedding anniversary he surprised us with a bottle of bubbly. Such a nice surprise! Should we need to return to Alberton again from Australia, we will definitely stay there again. Great……
“Giglio Boutique Hotel is stunning. The decor and entire environment were amazing. We enjoyed a delicious 5-star meal in the restaurant. The entire staff was extremely kind, professional, and eager to please.”
“I enjoyed the customer service by my host, Warren. He was so accommodating to my needs and questions. This was far better than a corporate chain of hotels. From the time I checked in to my last day, he had a great smile, the staff had impeccable service. He even made sure I had hot breakfast before my early safari tour! I would recommend this place to book whenever you are in Johannesburg, South Africa. I will be booking here again in the future! 😊”
“Property is well located within a pleasant community setup. Easy access to major highway, shopping centers and other amenities.
Staying on main roads - its about a 20 min drive from OR Tambo...”
“I am generally pleased with the services here , the people are nice and helpful. I felt really relaxed here and definitely enjoy my stay in the hotel. There is only one thing that I felt funny about is that apparently there is not much changes available in the restaurant, almost every time, the waiter/waitress will have to give in back the changes at night... Although not in large amount, there is no changes available on my last day of stay (since I left in the morning!) ....Not a big issue and……