Randalls Bay Beach Hotels

"We booked a ground floor room as my wife has mobility issues and Chloe called me to say all was organised but when we booked in on the Saturday afternoon was told no ground rooms were available so my wife had to struggle up and down stairs all weekend. We were told when we checked in it was bad luck for us. Staff not very helpful or friendly so we decided not to get meals at the hotel "

"Parking was easy. Onsite restaurant for dinner and continental breakfast. No shops close by.Staff were friendly and gave information when asked. Bed very comfortable "

"Hadleys is a gorgeous old hotel but is starting to show a bit of wear and tear in the guest rooms. Nothing that would affect your stay, though. The front desk staff were lovely and very eager to help. The cleaners were a bit lax, doing the bare minimum. The bins were emptied and the towels replaces but they didn't replace mini bar items (which I'd have been charged for if I hadn't noticed) and they definitely didn't change the sheets. The staff in the bar weren't really on the ball. I ordered a tea but had to remind them then ask for milk and sugar to go with it. The hotel wasn't really accessible. There were steps at the main entrance and a disabled entrance with a lift but you needed to contact a staff member to operate the lift for you, so not really good for independent travel. No desk or space to eat in the hotel room."

"A lovely surprise clean and modern bathroom. Easy check in and responsive host. Very thoughtful with fire already to light and all things required to have an enjoyable stay! Thank you!!"

"Did not use it"

"Staff super helpful. Hotel was nice, no fuss, nothing went wrong and well positioned. Better than Hotel Grand Chancellor and good value. "

"Great location but that’s where it ended. 3 night stay asked for room clean and was told I had to be there 4 days for that. One lift dead and others slow and came up with faulty message on screen often. Water pressure was drip feed level. "

"Accommodation unit was overpriced being very basic with no charm or character. "

"The view from the room was fabulous. The location is very convenient. Only stayed for one night on the way back home. Will definitely stay here if we visit again."