Richmond Randolph-Macon College Hotels

"short stay, clean room 10/10"

"We greatly enjoyed our stay. The evening employee was the nicest person I have ever encountered at a hotel. We enjoyed the pool, hot tub, and breakfast. Thanks so much for a great stay!"

"I always love this property when visiting my daughter, but when the regulars are not working their relief folks are not as accommodating as the reg staff. Other than that, i had a great time!!"

"Nice"

"Room and facility were clean. Staff was polite but made me wait a while as he ran outside for something. Bed was comfortable and it was quiet - bathroom was clean and water was hot. I didn’t check anything out around the hotel because I was just really needing a place to sleep in the middle of my ride. Breakfast was typical muffins, cereal etc. not many options and they started cleaning it up before it was supposed to be over. Overall great experience. Really minimal complaints and no reason that I wouldn’t stay here again."

"Upon arrival, they offered no early check-in, it was okay because we were there for a volleyball tournament and the place was packed. Other hotels have always allowed early check-in so was just disappointed. I can back around 30 minutes after the scheduled check-in time. Our room was still not ready, I was told they were behind with cleaning. So I missed part of the tournament waiting to get checked in. The room felt warm but I turn the AC on so to cool down. When we came back that night late, the tournament didn't end until after 10:30, the room reeked of marijuana, was not cool at all and the refrigerator was not cool. We figured since it was late, the room would cool down over night. At 2am we called the front desk and the phone just rang and rang. My son started having asthma issues as he's allergic to dogs and the room must not have been clean enough. We found out they allow dogs. I opened the window to try and get some air, messaged the desk and still no response. My daughter and son were sleeping and we had to be awake early the next day for the tournament so I didn't go downstairs to complain. We just suffered through the night. My son went to the Patient First the next morning to get an inhaler. All in all it was the worst experience I've ever had in a hotel. Think twice before booking..."

"Comfortable room"

"Nice place. Clean and plenty to do in the area."

"The lady at the front desk gets 5 stars! The hotel was apparently oversold and she had no rooms that had not already been paid for. But when she saw that my reservation was also prepaid, she found me a good room and said, "I will have to deal with this later." She did not need the added stress but was very kind and helpful through it all. My only issue which is no fault of anyone there but the water pressure was barely enough for a decent shower. And the hot water ran out after about 5 minutes. Despite the water pressure, make sure you make it quick! "