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拉皮特城溫德姆拉昆塔套房酒店的評價

2.5 out of 5
拉皮特城溫德姆拉昆塔套房酒店
1416 North Elk Vale Road, Rapid City, SD

評價

8.4

很好

10 分評分，優異；1000 則評價中有 534 則" "
8 分評分，不錯；1000 則評價中有 240 則" "
6 分評分，一般；1000 則評價中有 121 則" "
4 分評分，欠佳；1000 則評價中有 58 則" "
2 分評分，很差；1000 則評價中有 47 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

Amy (Casper)

伴侶同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
I like the price. Checkin was easy. I was overcharged and didn't realize it until 2 days after my stay. I have sent the property 2 messages and have not heard back from them. I'm very disappointed about this.
於 2024 年 4 月住了 1 晚

6/10 一般

LeAnn

家人同遊, 伴侶同遊
Pool area was closed very early.
於 2024 年 4 月住了 1 晚

10/10 優異

Todd

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was nice and breakfast was good as well. Lots of kids for Saturday night birthday parties but room was quiet so we all slept well! Thank you!
於 2024 年 4 月住了 1 晚

6/10 一般

Kelly (Watertown)

親子同遊
不滿：整潔度和住宿狀況
Short in the light fixtures only one worked in the room. Shower in evening was cold hair on back of bathroom door pool is disgusting and not clean
於 2024 年 4 月住了 2 晚

10/10 優異

Lisa

讚好：整潔度
於 2024 年 4 月住了 1 晚

10/10 優異

Ronald

伴侶同遊, 寵物同遊
讚好：住宿狀況
Every nice I give a high grade. Will stay here again
於 2024 年 4 月住了 1 晚
Carlos - AGM 於 2024年4月25日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your stay, please come back to visit the next time that you are in Rapid City.

10/10 優異

Fred

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This property was easily accessible for any travelers coming from the east and turning south at Rapid City. This was the best seating for a free breakfast I have ever experienced.
於 2024 年 4 月住了 1 晚
Marina 於 2024年4月23日的回應
Thank you so much for the great review! We are delighted you enjoyed your stay and hope to see you again soon! Safe travels to your destination.

10/10 優異

Harry (Huntington Beach)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was convenient as it was close to the highway and shopping malls.
於 2024 年 4 月住了 3 晚
Carlos - AGM 於 2024年4月18日的回應
Thank you for the review and feedback, we are thrilled you enjoyed your recent stay with us, we look forward to your next visit.

6/10 一般

Jena

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
In the past we were provided with a day wristband for our kids to swim. This time we had to pay seperate to swim at the waterpark. It really does not make sense to stay here if that is the case.
於 2024 年 4 月住了 2 晚
Marina Mikkelsen 於 2024年4月18日的回應
On behalf of the entire staff at the LaQuinta, I wanted to reach out and thank you for your feedback. Your comments help us to see what we are doing right and where we can improve. We hope that you will reconsider and give us another opportunity. We wish you safe travels to your destination.

6/10 一般

H. Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Only complaint I have is that the refrigerator did not work and there was no freezer. May not seem like much but I have medication that needs to be kept refrigerated.
於 2024 年 4 月住了 1 晚
Marina 於 2024年4月6日的回應
I am so sorry to hear about the issues you had during your stay. I encourage that if you ever encounter any kind of service, cleanliness, or maintenance issue, you let us know before leaving. We will do our best to try to make things right if we have fallen short. We would be honored to have you here with us again and are more than happy to hold your items in our fridge at the front desk to ease your worries. Hope you had safe travels to your destination!

10/10 優異

Gerd

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
nice big room
於 2024 年 4 月住了 1 晚
Carlos 於 2024年4月5日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 優異

Rocky

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Manager and all her staff were so wonderful to us . We def would recommend to anyone
於 2024 年 3 月住了 3 晚
Carlos 於 2024年4月5日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 不錯

Neil

伴侶同遊, 寵物同遊
讚好：職員與服務
Very noisy and associated restaurant Sliders very expensive and just ok
於 2024 年 4 月住了 1 晚
Carlos 於 2024年4月5日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 優異

Angela

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love staying here, the kids would move in if they could!
於 2024 年 3 月住了 2 晚
Carlos 於 2024年4月5日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 優異

Monica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean with friendly staff and nice amenities
於 2024 年 3 月住了 2 晚
Carlos 於 2024年4月5日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 優異

Savannah

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We liked we had fun as a family hopefully visit again soon
於 2024 年 3 月住了 1 晚
Carlos 於 2024年4月5日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 優異

Susana (Rapid City)

讚好：住宿狀況
於 2024 年 3 月住了 1 晚
Carlos 於 2024年4月5日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

10/10 優異

Christine A

讚好：整潔度、職員與服務、設施服務和住宿狀況
My granddaughters & I stayed one night on the 2nd floor. The accommodations were very good. The only complaint we had was the noise level, even after 10:00-11:00 PM. The staff was very friendly & helpful. Next time I am in South Dakota, I'm from Washington State, would definitely stay here again.
於 2024 年 3 月住了 1 晚
Carlos 於 2024年3月31日的回應
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 優異

Clifford

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Carlos 於 2024年3月31日的回應
Thank you for your time, and feedback. We appreciate the review and we look forward to your return! Safe Travels!

10/10 優異

Lluvia

親子同遊
The lady that checked us in was very nice.
於 2024 年 3 月住了 1 晚
Marina M 於 2024年3月29日的回應
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

6/10 一般

Stephanie

親子同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The rooms were so affordable but definitely used and abused- our couch had rips and stains in it. The carpet was kinda gross. The bed was clean and the bathroom was incredible with great dove products. The breakfast was very average and very full of people. The pools and witiki staff were beyond kind and so patient. They’re definitely understaffed and overworked . The pool areas were kinda gross and run down with hair and napkins all soggy and wet on the floors, some of the walking areas had the foam missing or chipped and the lines were often 5-15 mins wait to ride a tube slide after 11am … The arcade was mostly working just a typical arcade of chaos and kids. Very affordable and people friendly- just not high end by any means .
於 2024 年 3 月住了 2 晚
Marina M 於 2024年3月29日的回應
On behalf of the entire staff at LaQuinta, I want to thank you for taking the time to fill out our online survey. We appreciate the feedback as it helps us see what we are doing right and where we can improve. We will share your scores and comments with our staff members to ensure we provide great service and amenities to all of our guests. In response to your survey, our maintenance department has been sent to the room to go over any maintenance issues and make the necessary repairs. It would be our pleasure to have you stay with us again and we wish you the safest of travels.

8/10 不錯

Todd

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice stay
於 2024 年 3 月住了 2 晚
Marina M 於 2024年3月29日的回應
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

10/10 優異

Jasmin

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best hotel especially the water park is the best my kids love it
於 2024 年 1 月住了 2 晚
Marina M 於 2024年3月29日的回應
Thank you for sharing your experience at LaQuinta. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with our team, to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at LaQuinta and we hope you choose to stay with us again whenever your travel needs bring you back to Rapid City.

8/10 不錯

Helen

讚好：整潔度、職員與服務和住宿狀況
Convenient
於 2024 年 3 月住了 1 晚
Marina M 於 2024年3月29日的回應
I am so glad that you enjoyed your stay at LaQuinta and am pleased that you found our location to be great for your trip. I will pass along your kind words to our staff. Please come back and visit us soon!

8/10 不錯

duane

於 2024 年 3 月住了 1 晚
Marina 於 2024年4月7日的回應
Thank you for the feedback and review. We are thrilled you enjoyed your recent stay with us, Safe Travels.

8/10 不錯

Justin

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 4 晚
Carlos 於 2024年3月16日的回應
Thank you for the feedback and review, We look forward to your return. Safe Travels!

10/10 優異

Allyson

讚好：住宿狀況
於 2024 年 2 月住了 3 晚
Carlos 於 2024年3月16日的回應
Thank you for the feedback and review, We look forward to your return. Safe Travels!

6/10 一般

Kirsti

家人同遊
讚好：職員與服務和設施服務
The breakfast was good, staff was accommodating and the beds were comfy.
於 2024 年 3 月住了 3 晚
Carlos 於 2024年3月11日的回應
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

8/10 不錯

sarah

讚好：職員與服務
於 2024 年 3 月住了 2 晚
Carlos 於 2024年3月11日的回應
Thank you for the great feedback and review. We are thrilled you enjoyed your recent stay with us, and look forward to your next vidit. Safe travels!

10/10 優異

Nicole

家人同遊
讚好：整潔度、職員與服務和住宿狀況
great
於 2024 年 3 月住了 2 晚
Carlos 於 2024年3月8日的回應
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 優異

Diane

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place! Beautiful rooms! Staff nice!
於 2024 年 3 月住了 1 晚
Marina Mikkelsen 於 2024年3月7日的回應
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 優異

Theresa

家人同遊
Very clean property and very friendly staff.
於 2024 年 3 月住了 1 晚
Marina Mikkelsen 於 2024年3月7日的回應
Thank you for your lovely review. We're so happy to hear you enjoyed your time with us and are delighted that our team members went out of their way to make you feel at home. We hope we'll have another opportunity to have you as our guest again as we look forward to many more future visits from you. Thank you!

10/10 優異

Charlee

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
It was good
於 2024 年 2 月住了 1 晚
Carlos 於 2024年3月8日的回應
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 不錯

Angie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for the gymnastics competition we were in town for. Walking distance to restaurants, as well as a restaurant right in the hotel which was great while our daughters were enjoying the water park. This hotel is connected to the water park.
於 2024 年 2 月住了 2 晚
Carlos 於 2024年3月8日的回應
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 優異

Charlee

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff seemed pretty nice
於 2024 年 2 月住了 1 晚
Carlos 於 2024年3月9日的回應
Thank you for the feedback and review, we are thrilled you enjoyed your stay with us, and we look forward to your return. Safe Travels!

10/10 優異

Connor

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Carlos 於 2024年3月8日的回應
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

8/10 不錯

scott

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Good customer service
於 2024 年 2 月住了 1 晚
Carlos 於 2024年3月8日的回應
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

10/10 優異

James R

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was clean and comfortable and the staff was friendly
於 2024 年 2 月住了 1 晚
Carlos 於 2024年3月8日的回應
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

6/10 一般

Jennifer

家人同遊, 親子同遊
讚好：職員與服務、設施服務和住宿狀況
Convenient with the water slide right there
於 2024 年 2 月住了 2 晚
Carlos 於 2024年3月8日的回應
Thank you so very much for the feedback and review. We hope to see you upon your next visit to Rapid City. Safe Travels.

4/10 欠佳

Craig

讚好：設施服務和住宿狀況
不滿：職員與服務
Room was clean and I like how the accommodate pets, but front desk lady was rude as she booked me for a double queen while I book for a king. I asked for my original room as she stated they were booked and there was nothing she do to contact Expedia. Which I did because I paid a little more for the king, and he was able to get me the room I paid for.
於 2024 年 2 月住了 1 晚
Carlos 於 2024年3月8日的回應
We are so sorry for the issues you had whilst with us, If you return, please let me know so that I can make sure that your next stay is perfect!

10/10 優異

Famyalty

於 2024 年 2 月住了 3 晚
Liz Lanphear, GM 於 2024年2月18日的回應
Hi Famyalty, Thank you for your positive feedback! We hope to see you again soon!

10/10 優異

Joanne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We, need accessible property, and the room and bathroom was just perfect. Loved the breakfast as well.
於 2024 年 2 月住了 1 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Joanne,I'm so glad our room was perfect for your needs! We hope we are your hotel of choice the next time you're in Rapid City!

6/10 一般

Amalia

於 2024 年 2 月住了 2 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Amalia,I am sorry to hear your experince wasn't top notch, please let us know if there's anything we can do to make your next stay with us better. We hope to see you again soon!

10/10 優異

Laurie

讚好：職員與服務和住宿狀況
Nice and clean
於 2024 年 2 月住了 1 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Laurie,Thank you so much for your great feedback! I'll be sure to share that with our teams!

10/10 優異

Famyalty

讚好：設施服務
Good people at the front desk
於 2024 年 2 月住了 1 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Famyalty!Thank you so much! We are so proud of our hardworking staff! We hope to see you again soon!

8/10 不錯

Hilary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was very nice. Terrible breakfast though. The only protein was eggs with leathery cheese. Very disappointing.
於 2024 年 2 月住了 1 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Hilary,Thank you for your feedback. We are always looking to mix up our breakfast options so please come back and try our biscuits and gravy next time!

10/10 優異

Shawna (Sioux Falls)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Even though my kids are grown and I did not come for Watiki like a lot of people that stay here, it was convenient, a great price, clean, AMAZING empoyees, and decent breakfast (pretty typical offerings, was a little disappointed the only muffin they had was banana when I an allergic, and no other pastry offerings, plus there was no bacon. If my husband, son or father had been asking, they would have wanted more MEAT lol. And there were a few stock show attendees staying there at the same time, so i can only imagine they would have appreciated more meat, too). Loved that there was tons of room to eat breakfast, though. Overall, great stay!!
於 2024 年 1 月住了 1 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Shawna,Thank you so much for your feedback! We are always mixing up our options so please come back and try our breakfast again soon!

10/10 優異

Leland

讚好：整潔度、設施服務和住宿狀況
As always a solid place for kids to enjoy and adults as well
於 2024 年 2 月住了 1 晚
Marina Mikkelsen 於 2024年3月22日的回應
We are so glad that you enjoyed your stay! See you next time and we hope you had safe travels!

10/10 優異

Janice

伴侶同遊
Really like your beds. LaQuinta is our motel of choice when traveling
於 2024 年 2 月住了 2 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Janice! Thank you so much for your feedback! La Quinta is known for their beds so I'm glad you rest easy when you visit! We hope to see you again soon!

10/10 優異

Marsha

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very happy
於 2024 年 2 月住了 1 晚
Liz Lanphear, GM 於 2024年2月17日的回應
Hi Marsha,Thank you so much for your great feedback, I'll be sure to share with our team!