4/10 欠佳
Daniel
多人同遊
2024年6月18日
讚好：整潔度和職員與服務
不滿：住宿狀況
This hotel is designed for extended stays of a week or longer and not conducive for short tern stays of only a few days. When I booked the hotel through Expedia.com, they failed to mention this on the website, so this particular problem is the fault of Expedia and not the hotel. The issues are listed in the cons section along with the pros section to keep everything in perspective.
Pros:
• Clean room.
• Outside grounds are well maintained.
• Ample parking.
• Friendly and welcoming front desk staff.
• Easy access to Interstate-90 and the downtown area.
Cons:
• No daily cleaning service.
• Clean Linen: It is not exchange out on a daily basis unless you personally bring it to the front desk yourself (i.e. this is an extended stay style hotel and not intended for short term guests).
• Toilet seat: Not securely bolted to toilet
• Toilet seat: This issue was mentioned to front desk the first day of my stay and was mentioned again the second day. The desk clerk notified maintenance about the problem the first day. When I checked out of the hotel four days later, the issue was never resolved.
• Tub Drain: The drain was clogged up and not draining. I had to personally clear the clog myself to take a shower. The clog was caused by large amounts of hair that is the size of a field mouse (see attached photo).
• The toilet and tub issues are clearly the fault of maintenance and management.
Daniel
於 2024 年 6 月住了 4 晚