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托羅酒店的評價

3 out of 5
托羅酒店
Via Roma, 16, Ravello, SA

評價

8.6

優異

10 分評分，優異；37 則評價中有 17 則" "
8 分評分，不錯；37 則評價中有 13 則" "
6 分評分，一般；37 則評價中有 5 則" "
4 分評分，欠佳；37 則評價中有 2 則" "
2 分評分，很差；37 則評價中有 0 則" "

9.2/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Lorena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel Toro has a very welcoming staff that made us feel like family. The city of Ravello is a hidden gem.
於 2024 年 4 月住了 2 晚
hotel toro 於 2024年5月22日的回應
thanks for your feedback

10/10 優異

Luis

於 2023 年 8 月住了 2 晚
hotel toro 於 2023年9月16日的回應
THANKS FOR YOUR FEEDBACK

8/10 不錯

Flaminia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel storico, in pieno centro. Personale gentilissimo, pulizia veramente attenta, colazione buona, un po’ ripetitiva! Stanze con mobili un po’ datati. Prezzi medio-alti, ma la zona è cara! Sicuramente da tornarci
於 2023 年 8 月住了 3 晚
hotel toro 於 2023年8月16日的回應
grazie per il vostro feedback ,l'aspettiamo per il vostro prossimo soggiorno qui a Ravello cordiali saluti La Direzione

8/10 不錯

Dahna

於 2022 年 10 月住了 1 晚

10/10 優異

Sarah

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good spot to stay
Nice place with helpful staff. Internet was bad, pool was nice and breakfast was good (above average). I recommend the hotel...
於 2022 年 5 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
Overall Great Stay
Very pleasant stay - front desk clerk and staff were friendly, but it was difficult to find parking and it as at a minimum throughout the area.
於 2022 年 4 月住了 1 晚
Giulia 於 2022年4月25日的回應
Dear guest, thank you very much for your review . It is true to find parking in the area , but you don't ask us for the solution in this regard , we could help you . We hope to be more usefull a next time. Best regards.

10/10 優異

Frederick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value
For the price, this hotel is remarkable.
於 2021 年 8 月住了 5 晚
Giulia 於 2021年8月12日的回應
Dear Mr thank you for your review and for and for the maximum score with which he evaluated our structure. we do our best to make our guests' stay pleasant. We hope to have her again as our guest. Best reagards.

10/10 優異

真實旅客

於 2020 年 8 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was close to shopping and restaurants. The hotel itself was lovely and the beds were comfortable.
於 2019 年 9 月住了 1 晚
Giulia 於 2019年9月11日的回應
Thank you very much for your review. We are happy when our guests are satisfied for the services offered by ours hotel. Best regards.

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度
不滿：設施服務
Localização boa, mas deviam.avisar que esta localizado em zona só de pedestres. Tivemos que deixar o carro num estacionamento e ir andando com as malas. O quarto não tem frigobar. O café da manhã foi fraco
於 2019 年 9 月住了 1 晚
Giulia 於 2019年9月8日的回應
Prezados Senhores, obrigado por escolher o nosso hotel. Gostaríamos de salientar que o nosso é um hotel de três estrelas, não temos geladeira no quarto. De qualquer forma, para qualquer uma de suas necessidades, sempre havia uma pessoa na recepção para satisfazê-lo. No café da manhã, temos tudo: frutas frescas e em calda, iogurte, queijo, frios, torradas, biscoitos, tortas, manteiga, geléia, ovos em qualquer cozinha, croissants e bolinhos recheados de chocolate, mel. Mas, mais uma vez, bastava perguntar em caso de necessidades especiais.Encontrar-nos na área de pedestres não é algo que depende de nós. E TAMBÉM NOSSO HOTEL NÃO ESTÁ LONGE DE ONDE VOCÊ PODE CINCO COM O SEU CARRO E A PISTA A SEGUIR COM OS SEUS SACOS. Regards.

8/10 不錯

Genny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Giulia 於 2019年9月5日的回應
Grazie.

10/10 優異

Agatha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Melhor hotel de Ravello!
Foi maravilhoso! A comunicação foi um pouco difícil devido ao meu mau inglês e zero italiano, mas todos estavam sempre dispostos a nos ajudar, e disponíveis o tempo todo. O café da manhã é uma delicia! E o Afonso é com certeza o melhor funcionário do hotel. Fez nossa estadia ser impecável!
於 2019 年 8 月住了 3 晚
Hotel Toro 於 2019年8月27日的回應
Obrigado para o seu revisão. Nós somos honrados por ter tido o nosso convidado. SAUDAÇÕES

10/10 優異

Marcos

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel maravilhoso
Hotel maravilhoso em Ravello. Chegamos e fomos recepcionados por um senhor extremamente amável e simpático, o que já nos causou uma ótima impressão. Quarto amplo e confortável, com um terraço com uma vista lindíssima, tudo limpo e impecável. Café da manhã muito gostoso, pessoal simpático e os itens servidos são de qualidade. No coração de Ravello, a um passo da Catedral. Recomendadíssimo. Estão de parabéns.
於 2019 年 8 月住了 1 晚
Giulia 於 2019年8月27日的回應
Sir , obrigado pela sua análise. Estamos satisfeitos que a sua estadia conosco foi agradável. Esperando poder ter você novamente como nosso convidado, com os melhores cumprimentos.

10/10 優異

LEO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location, Treatment like a family
We arrived to Hotel late time and owners were waiting for us. Hotel located less than 1 min walking distance to the Central Square, Villa Ruffolo, all restaurants, Bus stop, taxi stop . Small family runs hotel and they treat you like a family members. Good Breakfast, clean rooms and all other services just great
於 2019 年 7 月住了 4 晚
Giulia 於 2019年7月22日的回應
Thank you Mr Leo for chosen the Hotel Toro and for the nice review. We are happy to have made your holiday beautiful. We hope to have you our guest again , we send you and all your family, Best regards .

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Giulia 於 2019年7月17日的回應
Thank you.

10/10 優異

Nelson

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent stay
Staying here was excellent. It allowed for a very relaxed stay in Ravello.
於 2019 年 7 月住了 2 晚
GIULIA 於 2019年7月14日的回應
THANK YOU VERY MUCH.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 6 月住了 3 晚
Giulia 於 2019年6月26日的回應
Thank you .

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved this hotel The people running it were so helpful and kind..
於 2019 年 6 月住了 3 晚
Giulia 於 2019年7月3日的回應
Thank you for your review. We are honoured to have you as our guest. Best regards.

8/10 不錯

Elvira

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Giulia 於 2019年6月23日的回應
Thank you .

6/10 一般

真實旅客

於 2019 年 5 月住了 5 晚
Giulia 於 2019年7月3日的回應
Thank you .

10/10 優異

真實旅客

於 2019 年 5 月住了 2 晚
Giulia 於 2019年6月5日的回應
We are sorry only that if you got same problem you doesn,t speak with us . Is easy to make a judgment without a comparison. Best regards.

8/10 不錯

Nathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good value hotel, spacious room and great location in Ravello just off the main square.
於 2019 年 5 月住了 3 晚
Giulia 於 2019年6月5日的回應
Thank you for your review . We are very happy that your stay at hotel Toro was nice. Best regards .

10/10 優異

Tammy (Germany)

讚好：整潔度、住宿狀況和客房舒適度
Small boutique hotel directly in the middle of Ravello. The staff was very friendly and helpful and breakfast was very good. Very good value for the price and very safe area. I highly recommend and I would stay there again.
於 2018 年 10 月住了 2 晚
Giulia 於 2018年10月16日的回應
Thank you madame for your review . We are very happy to welcome you again to our hotel . Best regards.

10/10 優異

Anita (Whitby)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A real gem in the heart of classy Ravello
The Hotel Toro is just lovely - location could not be bettered, being in the heart of Ravello, tucked away down a little side street. You do have to walk to it, can't be dropped off outside and there are quite a few steps up from the street to the first floor entrance, so not suitable for the less mobile. However if you can do steps it is a lovely little place, it is old fashioned, but charming. It seems family run and everyone is very friendly. My room was Number 2, a single and has the most fantastic view. It is spotlessly clean and the shower is powerful with plenty of hot water. The bed was firm, pillows and linen clean and fresh. There is air conditioning too, which is unusual for a small place and the TV had English news channels. Breakfast was standard continental, with freshly made pastries, yoghurts, cereals, fruit, juice, toast and cold cuts, buffet-style and bacon and eggs were on offer if anyone wanted a cooked breakfast. I would not hesitate to recommend this hotel to anyone looking for a budget friendly hotel in this classy resort, it was a wonderful stay!
於 2018 年 9 月住了 5 晚
Giulia 於 2018年10月16日的回應
Dear madame, thank you for to stay to our hotel . Thank you also for your review , we are happy that you appreciated our hotel . We hope to welcome you a next time . Best regards.

8/10 不錯

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Value for money hotel.
The hotel is a hidden gem for its cost vs location. It is not a modern hotel by any means and runs like an “old fashioned “ hotel but it is clean and has all we required for a one night stay in the town. It is right in the centre within the old town amongst all there is to see. The room was simple but had all we needed and breakfast is a basic buffet style with limited choice but was enough to get us going the next day. The staff were helpful when we needed them, especially the lady on reception. My only real issue was the lack of information on parking our car on their site or even on hotels.com. It turns out you need to drive to the coach/taxi area near the tunnel of the old town and walk to the hotel so they then will arrange for someone to “valet “ park your car for you at €20 for the night, paid to the parking company on leaving. Although this worked well it needs to be advised more rather than us having to email and dig around for info. If we returned to Ravello then we would definitely be happy to use this hotel again.
於 2018 年 9 月住了 1 晚
Giulia 於 2018年9月28日的回應
Dear Mr , we want tel you that the simplicity of our rooms was a choice. On our site it is well evidenced that the style chosen for the environments of our hotel is the Italian one from the beginning of 1900 simple and essential. You said that there is however all that is necessary for a comfortable stay. On our site it is also said that we are in the ZTL and that we have no parking. When they contact us by phone, we immediately put our guests in contact with a parking coanza. As for breakfast, you also said that it is basic, just ask, from cheeses, from toasts, fruit, cereals, croissants, bundles, eggs and if required even to pasta. We are happy that you will choose the Hotel Toro again next time. Looking forward to welcoming you again, we send you our best regards.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect location and fitting for the local area
Simple but beautiful small, traditional feeling hotel within 1 minute of the main square in Ravello. Very friendly staff, clean and spacious room and excellent location. Great value and would stay there again should we visit Ravello in the future.
於 2018 年 8 月住了 3 晚
giulia 於 2018年8月29日的回應
Dear Mr Michael , thank you for you review . We are happy , to have made pleasant your stay in Ravello. We hope to have you a guest again to hotel Toro , we send, Best regards. Giulia Schiavo

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
Rummet var inte det som lovades
Vi hade bokat ett dubbelrum med balkong på hotell Toro i Ravello. I bokningsbekräftelsen stod det att rummet hade balkong, men när vi kom fram visade det sig att rummet vi fått saknade balkong. Vi tittade igen på Hotel.com och där fanns endast dubbelrum med balkong tillgängliga som rumsval for detta hotell. Vi påtalade för hotellpersonalen att vi hade bokat ett rum med balkong, och han svarade att endast ett av 11 rum på hotellet hade balkong, och det rummet var redan uthyrt. Han sa att vi borde vara nöjda iom att vi hade ett fönster (vilket jag tycker hör till minimikravet, och dessutom saknade utsikt och vette mot hotellingången), och för att vi “ändå hade betalat mindre än normalt” (på grund av att vi bokat rummet via Hotels.com). Jag tycker inte att man ska få ett sämre rum om man bokar till ett bra pris via en bokningssida, eller att de ca 10 EUR vi sparade via Hotels.com-bokningen kompenserade för ett rum utan balkong. Vi fick ingen förklaring eller kompensation från hotellet, trots att Hotels.com ringde dem två gånger efter att vi kontaktat Hotels.com om problemet. Tyvärr påverkade denna händelse oss så negativt att vi inte riktigt kunde uppskatta vår vistelse i Ravello.
於 2018 年 7 月住了 1 晚

10/10 優異

Carlos

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Atendentes e localização perfeitos
Ótimo hotel ! Atendentes e localização perfeitos
於 2018 年 5 月住了 3 晚
Giulia 於 2018年6月20日的回應
Thank you for your review and for the choice of our hotel . We hope to have you our guest again . Best regards. Giulia Schiavo -

8/10 不錯

Vincenzo

讚好：整潔度、職員與服務和住宿狀況
Ritorno a Ravello a 10 anni dal Matrimonio
giulia 於 2018年5月9日的回應
Grazie per aver scelto il nostro hotel. Speriamo di aver soddisfatto le sue esigenze e nell'attesa di averla ancora nostro ospite, porgiamo cordiali saluti.

6/10 一般

Arzu

讚好：整潔度和住宿狀況

6/10 一般

HARSH VARDHAN

讚好：整潔度、職員與服務和客房舒適度

6/10 一般

Leila (Ravello)

讚好：整潔度、職員與服務和客房舒適度
Nice hotel close to the square
Friendly staff. Spacious room. Clean. Nice bathroom. Basic breakfast. A very comfortable stay.

8/10 不錯

Neville (Sydney, Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
just what you need to be comfortable in Ravello
Hotel Toro is a small comfortable Hotel in the heart of Ravello. The staff and owner are very friendly ang go out of their way to make you welcome and comfortable. Our room was spacious with all the basics. Great shower ...

10/10 優異

lillian parker (england)

讚好：整潔度、職員與服務和住宿狀況
great location
we came for a wedding the location was perfect hotel was clean and staff was very helpful ravello is a beautiful place to stay

10/10 優異

Anna (Ireland)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great old buildings
Good wi-fi in hotel and also free wi-fi outside in the square where you could sit and eat at different places. Enjoyed my stay. Hotel staff nice and friendly.

4/10 欠佳

真實旅客

不滿：職員與服務和客房舒適度
Historic hotel very close to the piazza.
The unfriendly staff and uncomfortable room (tiny bathroom and bad mattress) made my stay at Hotel Toro a disappointment.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel Toro
Lovely hotel right in the centre of Ravello. Very clean, nice breakfast and super friendly and helpful staff.