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紅鹿溫德姆旅遊旅館的評價

2.5 out of 5
紅鹿溫德姆旅遊旅館
2807 50 Avenue, Red Deer, AB

評價

5.2
10 分評分，優異；673 則評價中有 43 則" "
8 分評分，不錯；673 則評價中有 121 則" "
6 分評分，一般；673 則評價中有 165 則" "
4 分評分，欠佳；673 則評價中有 195 則" "
2 分評分，很差；673 則評價中有 149 則" "

6.0/10 

整潔度

6.4/10 

職員與服務

5.2/10 

設施服務

4.8/10 

住宿狀況

4.4/10 

環保程度

評價

4/10 欠佳

Amber

伴侶同遊
不滿：職員與服務和住宿狀況
There’s a bunch of cameras at the front desk right when you walk in, the front desk staff took about 15 minutes to get me checked in, there was no one else in there. The bathroom was rather gross and it was all very very dated. Overall, a bad experience and would not go back
於 2024 年 4 月住了 1 晚

4/10 欠佳

Frederic

讚好：職員與服務
不滿：設施服務和住宿狀況
There was no heat in the lobby. The poor Front Counter clerk had to wear a jacket. Window casings are full of dust. Bed sheets had holes in them.
於 2024 年 4 月住了 2 晚

10/10 優異

Wendy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Chris

伴侶同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Room was unclean upon arrival, no breakfast even though advertised, pool has been closed for months.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Duberto

讚好：職員與服務
不滿：住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

Jose

伴侶同遊, 商務旅客
讚好：整潔度和職員與服務
Not a hotel I would go back to. Tiny rooms, pretty old. Mattress in really bad shape.
於 2024 年 1 月住了 1 晚

8/10 不錯

Dawson

讚好：整潔度、職員與服務和住宿狀況
Nice and quiet
於 2023 年 11 月住了 1 晚

2/10 很差

Chloe

於 2023 年 11 月住了 1 晚

2/10 很差

Matheson

商務旅客
不滿：整潔度、職員與服務和住宿狀況
They asked for a $300 deposit even when they already had a credit card on file. Property is not well looked after.
於 2023 年 10 月住了 3 晚

8/10 不錯

Kelly

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

8/10 不錯

Fred

伴侶同遊
讚好：整潔度和職員與服務
Pool/ no breakfast/no ice machine/ other than that it was affordable and comfortable spent 3 nites very quiet
於 2023 年 7 月住了 1 晚

2/10 很差

Arnold

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Beware
Unfortunately state of the hotel and room is poor and unattended. Main complaint is the unclean( hair &bugs) room. Will not make that mistake again.
於 2023 年 7 月住了 1 晚

8/10 不錯

Amanda

於 2023 年 7 月住了 1 晚

10/10 優異

stewart

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient courteous staff
於 2023 年 7 月住了 1 晚

4/10 欠佳

Graham

伴侶同遊
不滿：整潔度和住宿狀況
This place is an abandoned four seasons hotel, that was reopened, without doing any renovations, it’s in really rough shape and I have low standards, The beds were clean, towels smelled of fresh bleach so I knew I wouldn’t get an STD from them, I’ve defiantly stayed in way worse places in third world hostels, for the price it has a clean bed a tiny TV a cuck chair, and a fridge, that’s what you pay for, Sure the cable covering is falling off the walls, The paint peeling off a bit, But it’s tidy it’s fine, just don’t have great expectations
於 2023 年 6 月住了 1 晚

6/10 一般

ELiTE

不滿：住宿狀況
Property was dated. The checkin girl was helpful and friendly. First room we booked , checkin told us it was a smoking room. Huh, I didn’t think they were even still available. So she moved us from a King to 2 double beds and said she’d honour the price?? The room was supposed to have AC. It didn’t even turn on. Went down to front desk bcz phone in room didn’t work. Moved to room on 2nd floor. She said it had AC, it did not. We were hot all night! Not a great sleep. It was a bed and that’s what we needed. We were in town for a Convention so checkin late and check out early. From the outside it looked sketchy. Don’t think we would stay there again.
於 2023 年 5 月住了 1 晚

10/10 優異

Leah

於 2023 年 5 月住了 4 晚

4/10 欠佳

Mircea

商務旅客
不滿：住宿狀況和客房舒適度
Do your research before you book!
It shouldn’t be called a hotel, the place looks sketchy as you approach and looks like it’s serving as low income shelter. The pictures on the internet are misleading. The rooms are very dated and the beddings have burn holes in them as well.
於 2023 年 4 月住了 1 晚
BA 於 2023年5月3日的回應
Thank you for providing us a review. It helps us to provide better services to our guests.

10/10 優異

Cheryl

於 2023 年 4 月住了 1 晚
BA HOTEL 於 2023年5月28日的回應
Thank you for providing us a review. It helps us to provide better services to our guests

8/10 不錯

Barbara

於 2023 年 4 月住了 1 晚
BA 於 2023年5月3日的回應
Thank you for providing us with a review. It helps us to provide better services to our guests.

8/10 不錯

Daniel

讚好：整潔度
於 2023 年 4 月住了 2 晚
BA HOTEL 於 2023年5月15日的回應
Thank you for providing us with a review. It helps us to provide better services to our guests

4/10 欠佳

James

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 11 月住了 2 晚

2/10 很差

William

不滿：整潔度、設施服務和住宿狀況
Advertised as Travel Lodge - Not. Parking lot uncleared of snow. No Free Breakfast. Was told it was due to Covid. No juice. Only packet coffee in room. Lobby was cold and unattractive. Driving up, I thought the place was closed. Hair on bathroom floor. Bed was comfortable and staff were trying to be pleasant. Limited tv programming.
於 2022 年 11 月住了 1 晚
BA 於 2022年12月12日的回應
Thank you for providing us a review. It helps us to provide better services to our guests.

2/10 很差

Steven

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Disappointing
Hotel would not pass a health inspection Cleaning substandard Beds old and uncomfortable Carpet stained Bathroom was dirty Bedside cabnet had gease on
於 2022 年 9 月住了 1 晚

2/10 很差

Joylynn

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Unsanitary and disgusting! Do not stay here.
於 2022 年 9 月住了 1 晚

4/10 欠佳

Krzysztof

商務旅客
不滿：整潔度、設施服務和住宿狀況
All over low quality
於 2022 年 8 月住了 1 晚

2/10 很差

Stephen

讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
The rooms were not cleaned the bathrooms were dirty. Pee was on the seat. Hair was on the pillow.gross
於 2022 年 8 月住了 1 晚

4/10 欠佳

Shane

親子同遊
不滿：整潔度、設施服務和住宿狀況
Pool was horrible
於 2022 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2020 年 2 月住了 1 晚
Beena 於 2020年2月28日的回應
Thank you for providing us a review. We really appreciate it.

8/10 不錯

steve (Calgary, Alberta)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
easy access and lots of parking available. Comfortable room with comfortable beds
於 2020 年 2 月住了 4 晚
Beena 於 2020年2月23日的回應
Thank you so much for providing us a review. We really appreciate it.

8/10 不錯

真實旅客

於 2020 年 2 月住了 2 晚
Beena 於 2020年2月20日的回應
Thank you for providing us a Review. We really appreciate it. Thank you

4/10 欠佳

Nicole

不滿：職員與服務和住宿狀況
於 2020 年 2 月住了 2 晚
Beena 於 2020年2月20日的回應
Thank you for providing us a Review.

4/10 欠佳

MacKenzie

多人同遊
不滿：整潔度、職員與服務和住宿狀況
於 2020 年 2 月住了 1 晚
Beena 於 2020年2月11日的回應
Thank you for providing us a review. We really appreciate it.

4/10 欠佳

真實旅客

商務旅客
讚好：整潔度和職員與服務
不滿：客房舒適度
Rooms are freezing. Inadequate heating for Canadian winter weather. Hester consists of a electric baceboard heater directly under the window. I had to tuck the curtains into the window sills to get any level of warmth. The temperature outside was -12 C
於 2019 年 12 月住了 1 晚
Beena 於 2019年12月28日的回應
We are sorry for your inconvenience. Did you notify front desk about this problem? We could have changed your room.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
When I made the reservation through Expedia, the information was that cancellation was no charge if done more than 24 hours prior to arrival . When due to flight changes I was required to make changes to my dates, I was told that I could cancel and rebook, but no refunds would be offered and I would be charged again. This was several weeks prior to arrival, then upon arrival in Red Deer my friend almost had a heart attack when I gave the name of the Hotel- apparently it’s a known drug haven ! THANKS! They refused to let me stat there. I will NEVER use Travelodge or Expedia again! What a money grab and thanks for keeping travelers out of harms way by ensuring that the venues you offer are at least clean and safe! Shame on you! Shame on you!
於 2019 年 12 月住了 2 晚
Beena 於 2019年12月16日的回應
Greetings, I am sorry for your inconvenience. I would like to talk with you about this matter. Can you please contact us, so that we can understand the problem and what happened. We cannot see your information and reservation that you booked with us because you posted this review anonymously. Thank you. Regards

4/10 欠佳

BING

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
beena 於 2019年12月8日的回應
Thank you for providing us a feedback.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 11 月住了 1 晚
Beena 於 2019年11月7日的回應
Thank you for providing us a review.

6/10 一般

真實旅客

多人同遊
讚好：整潔度、職員與服務和住宿狀況
For this time price and location were the main features. Everything else was an added bonus
於 2019 年 11 月住了 2 晚
Beena 於 2019年11月5日的回應
Thank you for providing us a review. We really appreciate it.

2/10 很差

真實旅客

商務旅客, 多人同遊
不滿：整潔度、設施服務和住宿狀況
Terrible. We got in to the room and no joke, it was COLDER than outside. We got there late and were told to turn the thermostat on when we got in and had to wait 30 minutes to go to sleep because it was waaaay too cold. Shower was weak and bed sheets were not the cleanest either.
於 2019 年 11 月住了 1 晚

4/10 欠佳

真實旅客

於 2019 年 10 月住了 5 晚
Beena 於 2019年11月5日的回應
Thank you for providing us a review.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 11 月住了 1 晚
Beena 於 2019年11月5日的回應
Thank you for providing us a review. We really appreciate it. It helps us to improve our services.

2/10 很差

真實旅客

伴侶同遊
不滿：住宿狀況
於 2019 年 11 月住了 1 晚
Beena 於 2019年11月2日的回應
Thank you for providing us a feedback

6/10 一般

真實旅客

寵物同遊, 商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
I could see that it had not been cleaned behind the furniture in quite a while...stained bed sheets and bed covers doesn't make a good impression
於 2019 年 10 月住了 4 晚
Beena 於 2019年10月17日的回應
Hello, Did you informed about this problem to front desk?They could have changed your room.

8/10 不錯

Kristin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Beena 於 2019年10月15日的回應
Thank you for providing us a review. We really appreciate it.

6/10 一般

真實旅客

商務旅客, 多人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
It needs renovation in order to keep in par with other nicer hotels
於 2019 年 10 月住了 2 晚
Beena 於 2019年10月12日的回應
Thank you for providing us a review.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
wish they had more food option for breakfast...........
於 2019 年 10 月住了 2 晚
Beena 於 2019年10月11日的回應
Thank you for providing us a review. It helps us to provide better services to our guests.

2/10 很差

真實旅客

於 2019 年 10 月住了 2 晚
Beena 於 2019年10月11日的回應
Thank you for providing us a review.

2/10 很差

Marian

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
I had booked a nonsmoking room but was placed in a very smelly stall smoke room.When asked if I could be moved was told that sometimes this happens and I was unable to be moved.Also $200 hold on my credit card which is the highest I have ever had to leave for one of the poorest hotels I have ever stayed in.
於 2019 年 10 月住了 2 晚
Beena 於 2019年10月10日的回應
Thank you for providing us a review. When you book a room online, option is given online for type of that guest wants. Hotel cannot change your room when we don't have any room available due to busy week.

6/10 一般

真實旅客

商務旅客
讚好：整潔度
不滿：設施服務
I liked the location, the coffee, and that I could park in front of my room. Service was slow, and I didn’t find the bed that comfortable.
於 2019 年 10 月住了 2 晚
Beena 於 2019年10月8日的回應
Thank you for providing us a review. Next time, please let front desk know about this. we will try our best to make your stay more comfortable.

6/10 一般

真實旅客

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 2 晚
Beena 於 2019年10月8日的回應
Thank you for providing us a review. We really appreciate it.