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紅鹿溫德姆華美達套房酒店的評價

2.5 out of 5
紅鹿溫德姆華美達套房酒店
6853 66 St, Red Deer, AB

評價

7.6

不錯

10 分評分，優異；879 則評價中有 279 則" "
8 分評分，不錯；879 則評價中有 317 則" "
6 分評分，一般；879 則評價中有 134 則" "
4 分評分，欠佳；879 則評價中有 85 則" "
2 分評分，很差；879 則評價中有 64 則" "

7.8/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

4/10 欠佳

Mark

親子同遊
不滿：設施服務和住宿狀況
Facilities were not maintained and unsafe for kids, no hot tub. Room was small, smelled moldy and the shower was extremely short.
於 2024 年 5 月住了 3 晚

2/10 很差

Tasha

不滿：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Alvhen

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are so pleasant and happy, we had to come in early because my wife had to freshen up before the pictorial, and the staff went beyond to help us get a room. I appreciate that. kudos!!!! keep it up, definitely coming back to this place.
於 2024 年 5 月住了 1 晚

10/10 優異

Kim

讚好：住宿狀況
.
於 2024 年 4 月住了 3 晚

10/10 優異

Lynn

讚好：整潔度、職員與服務和設施服務
It was perfect for my needs.
於 2024 年 4 月住了 1 晚

10/10 優異

Jacqueline (REGINA)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Gagandeep

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 3 晚

4/10 欠佳

Jeffrey

親子同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The bed shaking when the train went by was kind of strange. Hot tub was under repair. Small fitness room, rooms need some TLC/maintenence. Clean though. Also if you get a room facing east the curtains don't cover the heater, so when the heater blows then you get the morning sun. Staff was friendly and the breakfast buffet is served - which is unique.
於 2024 年 4 月住了 3 晚

6/10 一般

Rachelle

不滿：職員與服務
No lobby area to gather for a team. TV in 2 rooms didn't work and weren’t resolved. Front desk staff was very combative when trying to figure out conference room bookings and charges. Not flexible with rental rates because we booked through Expedia even though we had 10 rooms. They did open breakfast early for us though.
於 2024 年 4 月住了 2 晚

10/10 優異

genevieve

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were the most friendly hotel staff I’ve encountered at any hotel!
於 2024 年 4 月住了 1 晚

10/10 優異

Brandy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Was easy to find. Lots to do around the hotel
於 2024 年 4 月住了 1 晚

8/10 不錯

John

家人同遊
Room very clean, staff friendly and helpful. Close to a lot of amenities.
於 2024 年 4 月住了 3 晚

10/10 優異

Shawn

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I never got the name of the lady doing breakfast every morning, but she deserves a lot of credit. She was very nice and courteous. My wife and I had our 2 yr old son with us and she went above and beyond to make us and our son happy.
於 2024 年 4 月住了 2 晚

6/10 一般

Michelle

家人同遊, 商務旅客
讚好：職員與服務
不滿：住宿狀況
Service at this property was truly wonderful, but they are most definitely struggling, doing the best that they can with what they have been given. We booked a family suite, and it would have been okay of we had all young children, but the bunk bed had the cheapest thin mattresses we have ever experienced in a family suite, bad to the point that our oldest child could not sleep on the bunk and so my husband and I ended up sleeping 3 nights camping style, sharing the King (which was going to be our bit of luxury) with our 17 year old. The pool is small but servicable, and the kids had a blast, but the hot tub was not in service and a very unappealing sight (murky). Back doors to get to vehicles is wonderful idea, because parking is very tight, but doors are not helpful if the key cards don't work and once out you have to walk all the way around to get back in. The place desperately needs a refresh, but the price point also reflected that. The breakfast was exactly the same all 3 days, but it was very appealing, the dining room was clean, the staff were friendly and attentive, and actually served patrons rather than leaving it buffet style (the waffles were beautiful!). And the front desk staff were very welcoming. I gve it a 3 because of the staff, but would have given a 1 if I were rating just for the place itself. Will we return? Not with the kids, and unless the trip were a necessity and no other options were available likely not.
於 2024 年 4 月住了 3 晚

2/10 很差

Kail

不滿：職員與服務
No hot water manger was very rude no help we request a free night stay
於 2024 年 4 月住了 1 晚

4/10 欠佳

MARGARET

讚好：職員與服務
When I checked in and went to my room my TV was not working, no sound. After waiting more than a 1/2 hour for someone to come look and then work on it to no avail I asked for a different room. The clerk wasn't overly willing to do that even though he should have been the one saying we will move you. No assistance to move my items. Second room there were still issues with the TV there. Atleast I could get sound but had to control it from the TV as the remote did not work for that function. Key cards were hit and miss if they would work. The water temperature for the shower was cooler than I bathe my grandchildren in even though you could get hot water at the sink. Hot tub hasn't been working for months but that wasn't stated on the website. The best part of the stay was the woman serving breakfast. The food was good and she was very friendly and accommodating.
於 2024 年 4 月住了 2 晚

8/10 不錯

Didier

讚好：整潔度
於 2024 年 4 月住了 1 晚

8/10 不錯

Joanne

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Older hotel, smaller rooms, but a decent enough place - would stay again. Only unfavourable thing was the breakfast- it is served to you. We were there with a team and as well there was another team staying. Lineup in the morning was long to get breakfast. I have stayed in many hotels and never experienced this. If the goal is to keep costs down - we did spend around $4200 for two nights - what’s an extra banana?
於 2024 年 4 月住了 2 晚

10/10 優異

Angela

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Angie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The family suite was spacious and the pool kept the kids busy
於 2024 年 3 月住了 2 晚

6/10 一般

Brandi

寵物同遊, 商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Hot tub wasn’t working the whole time I was there, fitness room is a treadmill, bench, cable system and dumbbells. Small and cramped. Best part was the breakfast in the morning! The ladies who serve it are friendly and make you feel welcome and comfortable.
於 2024 年 3 月住了 4 晚

4/10 欠佳

Angela

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The hotel overall was just not clean. My kids 10 and 12 didn't even want to sit on the beds. It was one of those places where you look at the carpet and think I will never take my shoes off to walk to the bathroom. That said, we have never dealt with such friendly staff. They were accommodating and helpful and where trying to make our stay as comfortable as possible.
於 2024 年 3 月住了 2 晚

8/10 不錯

Deborah (Edmonton)

於 2024 年 3 月住了 1 晚

6/10 一般

Sarah

不滿：整潔度
於 2024 年 3 月住了 2 晚

10/10 優異

Kiran

於 2024 年 3 月住了 1 晚

4/10 欠佳

casey

讚好：職員與服務
不滿：住宿狀況
It’s a 2 out 5 property
於 2024 年 3 月住了 2 晚

2/10 很差

Todd

親子同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
於 2024 年 3 月住了 2 晚

6/10 一般

Ashley

於 2024 年 3 月住了 1 晚

6/10 一般

Kristle

家人同遊
讚好：職員與服務
不滿：住宿狀況
The first room we were given the toilet wouldn’t flush. The bathrooms need to be renovated as they look terrible. The second room given our tv wouldn’t work. Thankfully, the guy from the front desk came to help and got it working. I will not be staying here again as I was disappointed as the hotel was old and a little run down. The fridge and microwave in the room look terrible.
於 2024 年 3 月住了 1 晚

10/10 優異

Richard

於 2024 年 3 月住了 1 晚

10/10 優異

Yiqun

家人同遊
讚好：整潔度、職員與服務和設施服務
Good but bed is not comfortable.

6/10 一般

Qiuni

家人同遊, 商務旅客
讚好：整潔度和職員與服務
It’s vey noisy. The building is old. But it’s still an cost effective place
於 2024 年 3 月住了 1 晚

10/10 優異

April

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, nice staff.
於 2024 年 3 月住了 1 晚

8/10 不錯

Zaray

於 2024 年 3 月住了 2 晚

8/10 不錯

Benjamin

於 2024 年 3 月住了 1 晚

2/10 很差

Rodney

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The worst hotel ever stayed at. Arrived to staff who were totally unprofessional. The room was so cold when we arrived it took over 6 hours to warm up. All the food we brought froze in the refrigerator. Lights didn’t work. Had to fix the toilet. Was woke at 130 am to a fire alarm that went on close to 30 minutes. Crack head entered hotel and pulled the alarm. No late night security at the doors to control who enters. No apologies or mention of the inconvenience to being woke up by the alarm upon checkout. For $160 a night don’t waste your time. I wouldn’t stay there for $80 a night. Total lack of management is totally evident at this hotel.
於 2024 年 3 月住了 2 晚

2/10 很差

Steven

家人同遊, 親子同遊
不滿：整潔度、職員與服務和住宿狀況
We checked in to find our room uncleaned since the previous guests. When we informed the front desk, they told us that they didn't have cleaning staff, so the would need to put us in a more expensive room and we would need to pay more. After arguing with the front desk, they called their manager to get someone to clean the room with a 2 hour delay. All rooms are very aged, lights not working, carpets are dirty, toilet didn't flush. We found that someone had covered over a smoke detector, most likely so that they could smoke in their room. There were two very friendly ladies that served breakfast, but they did that so that they could limit the portion size and it caused a lineup for breakfast. They did give us a discount for our trouble, but I definitely will not be staying at this hotel ever again.
於 2024 年 2 月住了 2 晚

10/10 優異

Greg

讚好：整潔度、職員與服務和住宿狀況
Nice place
於 2024 年 2 月住了 1 晚

2/10 很差

Austin

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Went here for a quick getaway with the kids and chose this place because of the pool and hot tub. When we got there hot tub was out of order, pool was ice cold.. went back to room after pool to get the kids in the shower to warm up and there was no hot water. Sheets were stained as were the towels. When I brought up the hot water issue in the morning they said "oh sorry to hear". Sadly wont be staying here again.
於 2024 年 2 月住了 1 晚

10/10 優異

Tyler

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

2/10 很差

Justin

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Pick somewhere else to stay, anywhere else.
Truly awful stay. They advertise a hot tub but it’s been out of service for over a year, the advertise a pool but it’s 25c which if you know anything pools is very cold. If you talk to the front desk about it they argue with you and then finally just ignore you. Do not stay at this dirty, dated, dishonest hotel.
於 2024 年 2 月住了 1 晚

2/10 很差

Paula

不滿：住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Kathleen

讚好：整潔度、職員與服務和住宿狀況
Great place!
於 2024 年 2 月住了 1 晚

4/10 欠佳

Lonny

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Bill

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good stay
於 2024 年 1 月住了 2 晚

8/10 不錯

Diane

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very friendly staff convenient location breakfast eggs that tasted like eggs!
於 2024 年 1 月住了 1 晚

10/10 優異

Marc

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
would stay here again
於 2024 年 1 月住了 2 晚

4/10 欠佳

Jenny Lea

讚好：整潔度
不滿：住宿狀況
The hotel room was clean. It was had a gross musty smell that was covered with my Saje Difusser. Fairly outdated. The hallways reeked like cigarettes and weed. Didn’t have any interaction with staff, other than dropping off the room keys. Will probably look elsewhere for my next trip to Red Deer

2/10 很差

Joseph

不滿：整潔度、職員與服務和住宿狀況
So I booked this room for my daughter’s tournament as the entire team was staying here. My husband had a heart attack at 10:30 am the day before and we were unable to make it. They would not refund even given the circumstances…… shame on you.
於 2024 年 1 月住了 1 晚
Vimal 於 2024年1月15日的回應
I'm sorry to hear about your husband and wish him a speedy recovery. There are circumstances beyond our control and RAMADA Red Deer has never refused refunds in these types of situation. Please reach out to the hotel and we will look into this immediately. Unfortunately, I am out of the country and you will have to deal with one of my team members. Wishing you well.Thank you, GM

6/10 一般

Dinene

The property is very old and smells like the inside of an ash tray. Would not stay there afain.
於 2023 年 12 月住了 1 晚