Excellent location, very good service , meaningful visit
KEUNG
於 2023 年 8 月住了 2 晚
Faiezan Affandi 於 2023年9月3日的回應
Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed our 5-Star services, pristine location, clean, & well maintained facilities during your stay here with us. It is wonderful to know that you have chosen The Taaras Beach & Spa Resort as your preferred choice when looking for a great place to stay in Malaysia.At The Taaras, we always strive to provide exceptional value for our guests. Our team is grateful to hear that we have exceeded your expectations and we thank you for your kind words.We look forward to welcoming you back for another memorable stay in the future.Thank You.
10/10 優異
TsanHui
2019年3月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務好 風景美
非常棒的飯店,沙灘美麗,飯店服務人員親切,真的很適合度假
TsanHui
於 2019 年 3 月住了 9 晚
The Taaras Beach & Spa Resort 於 2019年3月22日的回應
Dear TsanHui,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
May Kaur
Marketing Communications Manager
8/10 不錯
Lilili (Hong Kong)
2018年11月4日
讚好:整潔度、職員與服務和客房舒適度
員工非常有善及熱心助人。酒店整體很舒適,但房間設施有點舊,像是老牌五星級。餐廳食物質素最令我讚歎!酒店在島上是自成一角的, shuttle bus 服務只限check in/out。基本上除了在酒店活動及進餐,便沒有其他選擇。建議大家千萬不要風季,即10月尾-3月來。
Lilili
於 2018 年 10 月住了 1 晚
Maya Kaur 於 2018年11月7日的回應
Dear Lilili,
Thank you for taking the time to share your feedback. We continuously refurbish our rooms to keep it modern and trendy. Our luxurious Cliff Premier Suite will leave you in awe the next time you visit us. Thank you for the kind compliments on our food. October is still a good time to visit us as we only close for the monsoon season from November to January, and open on 1 February. We hope to welcome you back to our hotel again.
Sincerely,
Maya Kaur
Marketing Communications Manager
10/10 優異
真實旅客
2018年10月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常不错的体验,下次还会选择!
真實旅客
於 2018 年 9 月住了 3 晚
Maya Kaur 於 2018年10月19日的回應
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Maya Kaur | Marketing Communications Manager
Dear WENLIN,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Maya Kaur | Marketing Communications Manager
Dear Joo-Tiat,
Thank you for choosing our resort as part of your stay. Looking forward to welcoming you again in the future.
Regards,
Marketing Manager
The Taaras Beach & Spa Resort
10/10 優異
jiangsong
2017年5月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便又安静的酒店
非常的舒服,非常安静,一切都很方便,东西非常好吃,客服非常有礼貌,沙滩白细,海水清透,一起都值得
jiangsong
2/10 很差
Christin
2017年4月20日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Only have beautiful beach, other are speechless! It is unworthy of 5 stars hotel, in particular of room.
Christin
8/10 不錯
karen (香港)
2016年9月12日
讚好:整潔度、住宿狀況和客房舒適度
有個私人沙灘,風景很好。沙灘有很多魚和海龜,環境很好
沙灘第一次看到海龜的我感到很興奮。酒店內有很多活動可能玩。沙灘乾淨,白沙水清!酒店2家餐廳的食物都很好吃,自助早餐也很棒!
每天都會坐在沙灘bar海邊喝酒看海景。房間服務一般,想在房裏喝酒,叫了幾次冰都沒有送到,最後放棄⋯⋯room service 電話成日不通。
karen
10/10 優異
真實旅客
2016年7月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
the hotel.have private beach.
great foods, great sevices, have club car inside the.resort. the staff was helpful.and.nice。
真實旅客
8/10 不錯
Benji (Hong Kong)
2016年6月7日
讚好:整潔度、職員與服務和客房舒適度
Private beach clean and relax!!
The room very clean .
乘早船11點到達,酒店巳可安排房間提早入住,讚!私人沙灘,清徹見底如大泳池,在淺水區浮潛找到一群又一群小魚,不旺到此一行。酒店食物沒有綱評的那麼差,其實味道不錯,價錢在5星酒店來說可接受。房間選住Goldern Suite ,夠大一廳一房,兩單人床不用加床已足夠小家庭入住。房間雖不面對海景但步行一分鐘已至沙灘。
Dear Ms Aileen , Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed the 5-Star services, nice location, clean, & well maintain during your stay here with us. It wonderful to know that you find The Taaras Beach & Spa Resort to be your top choice when looking for a great place to stay in this island.At Taaras, we always strive to provide exceptional value for its guests, and it's rewarding to hear that we have exceeded your expectations.We look forward to welcoming you back for another memorable stay in the future.Sincerely,
First & foremost, I would like to offer my sincere apologies for the less than satisfactory experience.We do take guest comments seriously & we’re sorry to learn of the few aspects which left you feeling disappointed. Rest assured that we will look into this feedback for improvements.We hope to have the opportunity in welcoming you back the near future.Sincerely,Jaishree RatnakumarGuest Experience Executive
10/10 優異
Gregory W
2024年1月25日
讚好:整潔度、職員與服務和住宿狀況
Gregory W
於 2023 年 12 月住了 3 晚
8/10 不錯
michael
家人同遊
2023年8月30日
讚好:職員與服務和住宿狀況
Resort con. Splendida spiaggia e mare ,personale molto gentile pulizia un po’ da migliorare mangiare in confronto all’ Italia assolutamente da rivedere visto la presenza maggiore di turisti italiani
michael
於 2023 年 8 月住了 6 晚
Faiezan Affandi 於 2023年9月3日的回應
Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed our 5-Star services, pristine location, clean, & well maintained facilities during your stay here with us. It is wonderful to know that you have chosen The Taaras Beach & Spa Resort as your preferred choice when looking for a great place to stay in Malaysia.At The Taaras, we always strive to provide exceptional value for our guests. Our team is grateful to hear that we have exceeded your expectations and we thank you for your kind words.We look forward to welcoming you back for another memorable stay in the future.Thank You.
10/10 優異
Laura
2023年8月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfetto!
Tutto perfetto!
Laura
於 2023 年 8 月住了 3 晚
Faiezan Affandi 於 2023年9月3日的回應
Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed our 5-Star services, pristine location, clean, & well maintained facilities during your stay here with us. It is wonderful to know that you have chosen The Taaras Beach & Spa Resort as your preferred choice when looking for a great place to stay in Malaysia.At The Taaras, we always strive to provide exceptional value for our guests. Our team is grateful to hear that we have exceeded your expectations and we thank you for your kind words.We look forward to welcoming you back for another memorable stay in the future.Thank You.
10/10 優異
Enrico
2023年8月28日
Enrico
於 2023 年 8 月住了 4 晚
Faiezan Affandi 於 2023年9月19日的回應
Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed the 5-Star services, nice location, clean, & well maintain during your stay here with us. It wonderful to know that you find The Taaras Beach & Spa Resort to be your top choice when looking for a great place to stay in this island.At Taaras, we always strive to provide exceptional value for its guests, and it's rewarding to hear that we have exceeded your expectations.We look forward to welcoming you back for another memorable stay in the future.Sincerely,Faiezan AffandiGuest Experience Executive
10/10 優異
Patrizia (Saronno)
2023年8月27日
讚好:整潔度、職員與服務和住宿狀況
Patrizia
於 2023 年 8 月住了 7 晚
Faiezan Affandi 於 2023年8月30日的回應
Dear Patrizia,Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed the 5-Star services, nice location, clean, & well maintain during your stay here with us. It wonderful to know that you find The Taaras Beach & Spa Resort to be your top choice when looking for a great place to stay in this island.At Taaras, we always strive to provide exceptional value for its guests, and it's rewarding to hear that we have exceeded your expectations.We look forward to welcoming you back for another memorable stay in the future.Thank You
8/10 不錯
?
2023年8月24日
讚好:整潔度、職員與服務和住宿狀況
?
於 2023 年 8 月住了 2 晚
Faiezan Affandi 於 2023年8月30日的回應
Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed the 5-Star services, nice location, clean, & well maintain during your stay here with us. It wonderful to know that you find The Taaras Beach & Spa Resort to be your top choice when looking for a great place to stay in this island.At Taaras, we always strive to provide exceptional value for its guests, and it's rewarding to hear that we have exceeded your expectations.We look forward to welcoming you back for another memorable stay in the future.Thank You
6/10 一般
Misako
2023年8月22日
Misako
於 2023 年 8 月住了 2 晚
Faiezan Affandi 於 2023年9月16日的回應
Thank you for sharing your review on your recent stay at The Taaras Beach & Spa Resort. We're thrilled to hear that you enjoyed the 5-Star services, nice location, clean, & well maintain during your stay here with us. It wonderful to know that you find The Taaras Beach & Spa Resort to be your top choice when looking for a great place to stay in this island.At Taaras, we always strive to provide exceptional value for its guests, and it's rewarding to hear that we have exceeded your expectations.We look forward to welcoming you back for another memorable stay in the future.Sincerely,Guest Experience Executive
10/10 優異
Fawzi
家人同遊
2023年8月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent séjour
Super séjour en famille, superbe hôtel, personnel souriant et au petit soin, repas et petit déjeuner copieux et variés
Cadre magnifique
Je recommande vivement
Fawzi
於 2023 年 8 月住了 3 晚
Faiezan Affandi 於 2023年8月19日的回應
Dear Fawzi,Thank for choosing to stay at The Taaras Beach & Spa Resort.It heartens us to hear that you have enjoyed and had such wonderful experience during your stay. At The Taaras Beach & Spa Resort, we pride ourselves in delivering a service of excellence and we are glad that our hospitality made a difference in your experience.We certainly look forward in welcoming you back in the future!Sincerely,Faiezan AffandiGuest Experience Executive
10/10 優異
MITSUYOSHI
親子同遊
2023年8月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, and the best hotels in Malaysia ever. Professional people, many activities, good facilities, beautiful and convenient beach, But need to improve the dining level.
MITSUYOSHI
於 2023 年 8 月住了 2 晚
Faiezan Affandi 於 2023年8月13日的回應
Dear Mitsuyoshi,Thank for choosing to stay at The Taaras Beach & Spa Resort.It heartens us to hear that you have enjoyed and had such wonderful experience during your stay. At The Taaras Beach & Spa Resort, we pride ourselves in delivering a service of excellence and we are glad that our hospitality made a difference in your experience.We certainly look forward in welcoming you back in the future!Sincerely,Faiezan AffandiGuest Experience Executive
10/10 優異
David
家人同遊, 親子同遊
2023年7月6日
讚好:整潔度、職員與服務和住宿狀況
Taaras organises everything, has their own recreation team and is just the perfect place to relax and enjoy some of the clearest and warmest waters Malaysia has to offer.
David
於 2023 年 7 月住了 3 晚
Faiez 於 2023年7月9日的回應
Dear Mr David,Thank for choosing to stay at The Taaras Beach & Spa Resort.It heartens us to hear that you have enjoyed and had such wonderful experience during your stay. At The Taaras Beach & Spa Resort, we pride ourselves in delivering a service of excellence and we are glad that our hospitality made a difference in your experience.We certainly look forward in welcoming you back in the future!Sincerely,Faiezan AffandiGuest Experience Executive
10/10 優異
Edward
2023年6月18日
讚好:整潔度、職員與服務和住宿狀況
Highly recommended.. worth the money spent!
Edward
於 2023 年 6 月住了 2 晚
Faiezan Affandi 於 2023年7月9日的回應
Dear Mr Edward,Thank for choosing to stay at The Taaras Beach & Spa Resort.It heartens us to hear that you have enjoyed and had such wonderful experience during your stay. At The Taaras Beach & Spa Resort, we pride ourselves in delivering a service of excellence and we are glad that our hospitality made a difference in your experience.We certainly look forward in welcoming you back in the future!Sincerely,Faiezan AffandiGuest Experience Executive
10/10 優異
Muhammad
家人同遊, 親子同遊
2023年6月13日
讚好:整潔度、職員與服務和住宿狀況
Hands down the best beach for lounging all day. If you love nothing more than just spending the entire day by the beach in complete privacy, this is the place to be.
Muhammad
於 2023 年 6 月住了 3 晚
Faiezan Affandi 於 2023年7月9日的回應
Dear Mr Muhammad,Thank for choosing to stay at The Taaras Beach & Spa Resort.It heartens us to hear that you have enjoyed and had such wonderful experience during your stay. At The Taaras Beach & Spa Resort, we pride ourselves in delivering a service of excellence and we are glad that our hospitality made a difference in your experience.We certainly look forward in welcoming you back in the future!Sincerely,Faiezan AffandiGuest Experience Executive
10/10 優異
Xiaofeng (Shanghai)
家人同遊
2023年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
the view of the hotel beach is fantastic.
Xiaofeng
於 2023 年 3 月住了 3 晚
Anita Michael 於 2023年4月7日的回應
Dear Xiafeng,We love that you had such great memories to take care home with you during your staycation. To put team members that beautified your stay, we cannot be more proud and your compliments would certainly be a great motivation and inspiration to our teams. We certainly look forward in welcoming you back in the futureSincerely
10/10 優異
Melissa
伴侶同遊
2022年9月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall, great place to beach vacation. The water was really clear and warm but not too warm, just right. The one thing that I did not like was the bed. It was very hard; I woke up with a stiff neck. Other than that, amazing place to vacation.
Melissa
於 2022 年 9 月住了 3 晚
8/10 不錯
Melissa
2022年9月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Melissa
於 2022 年 9 月住了 4 晚
8/10 不錯
Suyani
家人同遊
2022年9月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Suyani
於 2022 年 9 月住了 4 晚
The Taaras Beach & Spa Resort 於 2022年10月8日的回應
Dear Suyani,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Maya KaurMarketing Communications Manager
Dear Paulina,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
Maya Kaur
Marketing Communications Manager
8/10 不錯
Yoke
2022年7月19日
讚好:整潔度、職員與服務和住宿狀況
Fantastic staff; service was excellent. What led my rating for the resort down especially with regards to eco friendliness was that smoking is still generally allowed, even in beachside where kids play
Yoke
於 2022 年 7 月住了 4 晚
The Taaras Beach & Spa Resort 於 2022年8月3日的回應
Dear Yoke,
Thank you for choosing our hotel, and for taking the time to write a review! Customer service is everything to us, and it’s made our day to hear you had such a pleasant stay. We however apologise for the unpleasant experience at the beach. Your feedback has been discussed at length with our team to ensure the hotel maintains its standards. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.
Sincerely,
Maya Kaur
Marketing Communications Manager
10/10 優異
Raed
家人同遊
2022年7月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All restaurants close at 22:30 and room service
Raed
於 2022 年 7 月住了 3 晚
The Taaras Beach & Spa Resort 於 2022年7月18日的回應
Dear Raed,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Maya Kaur
Marketing Communications Manager
6/10 一般
真實旅客
家人同遊
2022年7月14日
讚好:整潔度
不滿:住宿狀況和客房舒適度
Sewage smell in bathroom
The view from our suite was breathtaking but our stay was a but ruined by the sewage smell coming from our bathroom. We had high expectation but was disappointed with the condition. Not a prestige suite afterall. Breakfast was set up late when it was supposed to start by 7am.
真實旅客
於 2022 年 7 月住了 2 晚
The Taaras Beach & Spa Resort 於 2022年7月27日的回應
Dear Guest,
Thank you for sharing your feedback, both positive and constructive. I apologise that your room did not exceed the standard you have expected from us. Your comments have been discussed at length with our housekeeping team to ensure the hotel maintains its standards. Your feedback with regards to the breakfast setup has been passed along to our F&b team for immediate action an improvement. We certainly look forward to welcoming you back to our hotel in the future for a much better experience.
Sincerely,
Maya Kaur
Marketing Communications Manager
10/10 優異
BARDEEP (Nairobi)
2022年7月12日
BARDEEP
於 2022 年 7 月住了 3 晚
10/10 優異
Benedikt
伴侶同遊
2022年7月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Herborragendes, immer freundliches und hilfsbereites Personal. Perfekte Organisation des privaten Land- und Seetransfers.
Benedikt
於 2022 年 7 月住了 5 晚
The Taaras Beach & Spa Resort 於 2022年7月18日的回應
Lieber Gast,
Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen,
Maya Kaur
Marketing Communications Manager