“We never had the breakfast. No healthy options really. The staff was excellent. They let us check in early and check out late due to our flights. The only complaint I have is the water pressure in the shower. It was a little over a trickle. Overall, I think it’s a great place to stay. We stayed a week in a room with a kitchenette. I recommend this hotel. ”
“We never had the breakfast. No healthy options really. The staff was excellent. They let us check in early and check out late due to our flights. The only complaint I have is the water pressure in the shower. It was a little over a trickle. Overall, I think it’s a great place to stay. We stayed a week in a room with a kitchenette. I recommend this hotel. ”
“Beautiful newer facility, easily accessible, updated rooms, super easy check-in. The lovely lady that checked us in was above and beyond nice, friendly, and accommodating. We will return!”
“Beautiful newer facility, easily accessible, updated rooms, super easy check-in. The lovely lady that checked us in was above and beyond nice, friendly, and accommodating. We will return!”
“The room was spotless and all the members who I talked to were very polite.
This hotel is super well located, near of fast food and other places to eat and shop!”
“The room was spotless and all the members who I talked to were very polite.
This hotel is super well located, near of fast food and other places to eat and shop!”
“Check in was quick and easy, room was easy to find. Parking lot was well lit, however, there were homeless tented and sleeping in the corner of the parking lot at night.”
“Check in was quick and easy, room was easy to find. Parking lot was well lit, however, there were homeless tented and sleeping in the corner of the parking lot at night.”
"We stayed for four days and three nights, and our experience was truly outstanding. From the flavorful meals to the sparkling clean pool, the well-maintained environment, and the reliable shuttle service—every detail was thoughtfully handled and exceeded expectations.
The only aspect that could use improvement was the service attitude of the night shift front desk staff, who came across as less welcoming compared to the daytime team. A bit more warmth and attentiveness during the night would truly elevate the guest experience.
Overall, this hotel is a fantastic choice for families visiting Universal Studios Hollywood. The facilities are family-friendly, the atmosphere is relaxed yet vibrant, and everything is conveniently located. Strongly recommended for a comfortable and enjoyable family getaway!"