Minneapolis - St. Paul Regency Hospital Hotels

"Excellent stay"

"The person who checked me in was very unfriendly - didn’t return my greeting, wouldn’t make eye contact or answer my questions, didn’t give me any information about the property - just thrust my keys at me and pointed to the elevator. Another guest had to show me how to use my key to get to my floor. There was no clock in the room at all, and the phone didn’t work. The room was clean but everything looks really cheap and the whole place looks like it was built in two weeks. I had to run a fan sound on my phone because you can hear every hiccup from the hall. It’s cheap compared to other hotels but there are reasons for that, I guess. "

"This place surprised us. We pulled up in a snow storm and were concerned by the look of the two buildings what we may be walking into. We were pleasantly surprised! Room was clean and spacious and the lobby had refreshments such as hot chocolate and toppings! Staff was very helpful and friendly. Breakfast in the morning was good as well. We discovered it was near a cute shopping center as well. We’d stay here again. Hopefully not during a blizzard!"

"Staff was great"

"Location was perfect"

"Not enough common area for the hotel size . Small pool area . Breakfast was great"

"Clean room"

"My kiddos and I had the best time at the West End Homewood Suites! Firstly, and maybe most importantly, the staff were so kind and helpful. The two gentlemen who were on duty when we checked in were awesome. And we had a great room, with one bedroom and a separate living room. My older kids loved being able to run outside and play basketball (balls provided!), and all of my kids and I had a blast in the pool. We enjoyed breakfast in the morning, and the breakfast staff were also really friendly and helpful. We enjoyed the room, got restful sleep, got to use the new smart TVs and kitchen, and grab snacks from the little market. It was perfect! The only thing that would have been the cherry on top is if we could have purchased some pool toys (or if some basics were provided). We’ll definitely be back for another staycation! "

"The staff was incredibly helpful. The beds were comfortable"