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Domaine Les Crayeres的評價

5 out of 5
Domaine Les Crayeres
64 Boulevard Henry Vasnier, Reims, Marne

評價

10

完美

10 分評分，優異；80 則評價中有 75 則" "
8 分評分，不錯；80 則評價中有 5 則" "
6 分評分，一般；80 則評價中有 0 則" "
4 分評分，欠佳；80 則評價中有 0 則" "
2 分評分，很差；80 則評價中有 0 則" "

10/10 

整潔度

10/10 

職員與服務

9.2/10 

設施服務

10/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Cynthia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What a wonderful stay! The hotel and property are absolutely lovely, and the staff are top notch. Everyone was so kind and thoughtful and made every effort to make us comfortable. We felt so welcome!
於 2024 年 4 月住了 3 晚

10/10 優異

Nathalie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Un merveilleux sejour dans un lieu sublime, chic et discret. Établissement de haut niveau, personnel aux petits soins et avec les attentions qui font toute la différence ! Un restaurant doublement etoilé divin… Les chambres sont exceptionnelles… et le domaine au pied des grandes maisons de Champagne ! Idéal pour un séjour de rêve et de bulles !!!
於 2024 年 2 月住了 1 晚
Lucie Peltriaux - Attachée de Direction 於 2024年2月22日的回應
Madame,Nous vous remercions pour votre magnifique commentaire !Nous sommes ravis que notre Domaine et sa localisation, nos équipes, ainsi que notre restaurant Le Parc** aient contribués à rendre votre séjour merveilleux.Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement au Domaine Les Crayères.Cordialement,Lucie PeltriauxAttachée de Direction

10/10 優異

mrs yvonne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful treat
Love this place. Bed and pillows so inviting. Charming, clean, comfortable and able to bring my dog to the restaurant was an added plus. The grounds were wonderful for walking my dog off the leash. Highly recommend
於 2024 年 1 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2024年1月17日的回應
Dear Madam,Thank you so much for your kind review, we are happy you loved every aspect of your stay, especially the comfort of your room and our pet-friendly facilities.We hope to welcome you, and your four-legged friend, again soon.Sincerely,Lucie PeltriauxExecutive Assistant

10/10 優異

carole

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年12月12日的回應
Dear Madam,Thank you for your review!Sincerely,

10/10 優異

Olga

讚好：整潔度
於 2023 年 11 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年11月29日的回應
Thank you for your review!

10/10 優異

Nina

多人同遊
Beautiful property. Exceptional service. Great location
於 2023 年 10 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年11月7日的回應
Dear Madam,Thank you so much for your amazing review!We are happy you enjoyed every aspect of your stay, including your visit of the Pommery caves as we can see on the picture you shared.We hope to welcome you again soon.Sincerely,Lucie PeltriauxExecutive Assistant

10/10 優異

Maureen

於 2023 年 10 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年11月7日的回應
Dear Madam,Thank you for your review!We hope to welcome you again soon.Sincerely,Lucie PeltriauxExecutive Assistant

10/10 優異

Donna

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Outstanding Michelin restaurant Very helpful staff. Relaxing
於 2023 年 10 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年10月28日的回應
Dear Madam,Thank you so much for your kind review, we are happy you loved every aspect of your stay, including your experience at our Restaurant Le Parc** and our staff's helpfulness.We hope to welcome you again soon.Sincerely,Lucie PeltriauxExecutive Assistant

10/10 優異

Siegbert

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年10月10日的回應
Dear Sir,Thank you for you review!It would be a pleasure to welcome you again at Domaine Les Crayères.Sincerely,Lucie PeltriauxExecutive Assistant

10/10 優異

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel
Les Crayeres is exceptional. From the professional staff to the Michelin restaurant to the beautifully furnished room, we were comfortable all of the time. English speaking friendly staff. Walkable to Veuve Cliquot and Pommery, two of the oldest woman-owned businesses in the world.
於 2023 年 10 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年10月10日的回應
Dear Sir,Thank you for your wonderful review!We are delighted you enjoyed your stay as well as our staff's friendliness.Our teams will be happy to welcome you again at Domaine Les Crayères.Sincerely,Lucie PeltriauxExecutive Assistant

10/10 優異

Andrew

於 2023 年 9 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年10月10日的回應
Dear Sir,Thank you for your review!We hope to welcome you again soon.Sincerely,Lucie PeltriauxExecutive Assistant

8/10 不錯

Alain (St-Donat de Montcalme)

讚好：整潔度、職員與服務和住宿狀況
Could do some upgrade in some of the place in and around the property. Need some paint at some place. But overall, very good.
於 2023 年 8 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年9月2日的回應
Dear Sir,Thank you for your review, we are happy you enjoyed your stay.We value our guests feedbacks as they help us improve our quality. Regarding the upgrades and paint jobs, we fully renovate two rooms per year and we do maintenance throughout the year in the various areas of the Domaine. Thanks to your comment we will look even closer at these details.We hope to welcome you again at Domaine Les Crayères.Sincerely,Lucie PeltriauxExecutive Assistant

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Absolutely amazing - we keep on returning - the service, the people, the food and in total the full experience is excellent.
於 2023 年 7 月住了 4 晚
Lucie Peltriaux - Executive Assistant 於 2023年8月1日的回應
Dear Sir,Thank you for your review, we are delighted to count you among our loyal guests, it is always a pleasure to welcome you.We are looking forward to your next visit.Sincerely,

10/10 優異

Lebiecki

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and rooms. Exceptionally clean. Would have been good to have tea and coffee making facilities in the room.
於 2023 年 7 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年7月27日的回應
Dear Sir or Madam,Thank you for your review, we are happy you enjoyed your stay.A coffee machine and a kettle can be installed in your room upon a simple request at the Reception. We, of course, provide coffee and tea as well.We hope to welcome you again.Sincerely,

10/10 優異

Johanne

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Perfectly located within walking distance of Veuve Clicquot, Pommery, and downtown Reims, this establishment offers an enchanting setting that feels like a dream come true. The attentive staff, renowned for their politeness and profound knowledge of the region's history, go above and beyond to ensure an unforgettable experience.
於 2023 年 7 月住了 4 晚
Lucie Peltriaux - Executive Assistant 於 2023年7月17日的回應
Dear Madam,Thank you for your review.We are delighted you enjoyed our Domaine's location and staff's attentiveness.We hope to welcome you again soon.Sincerely,

10/10 優異

Remy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年7月8日的回應
Thank you for your review!

8/10 不錯

Roza S.

多人同遊
讚好：整潔度、職員與服務和住宿狀況
It is a beautiful property, but keep in mind the kind of people who will be staying in a place that costs usually $700-1100 a night: pretentious and less pleasant. The culture may not be what you have in mind. Also, we paid $100 for a club sandwich and two glasses of Champagne at their bar when we wanted a light snack. It was gorgeous but there is not much to do in the hotel. In addition, when booking, be sure to note that you are in the main hotel, not cottage. It costs the exact same and you feel like a third class citizen who is not good enough to stay in main hotel. They werent responsible for this issue, but when you are booking, just double check. Also, and perhaps this is an issue all over France, but is hard to get the front desk to help with things like reservations. Ultimately, they helped, which I am thankful for, but they were unwilling to call Veuve for us because “they had not made the booking.” So if i have any advice, have them make all your booking so they can then feel responsible to help you with them. All this said, there is a lovely older woman with a short bob cut that was kind to us all the way through. Merci to her.
於 2023 年 6 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年7月3日的回應
Dear Madam,Thank you for your review.We are happy you enjoyed the Domaine. Regarding your booking at the Cottage, it is indeed specified on the website and in the confirmation e-mail our reservation team sends you that it is not located inside the Château but in the quiet and cozy Cottage overlooking the park and with a nice view on the Château. We are sorry you felt less important because you stayed in the Cottage, our guests receive the same care and attention from our staff and the decoration and furniture are chosen with the same level of requirement and attention to detail as for the rooms located in the Château. Our guests usually enjoy the Cottage as it is a quiet and cosy bubble with all the same amenities and services as the Château.We would be happy to welcome you again and, this time, maybe in one of our rooms located in the Château if this is more to your liking.Sincerely,

10/10 優異

Michael (Los Angeles)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Les Crayeres is a beautiful property. Elegant and luxurious without being too stuffy. The entire team is very friendly, attentive and accommodating. The concierge team were very responsive and were able to book most of our requests. It isn’t inexpensive; you get what you pay for. We are at Le Jardin and had a lovely meal. We at at Le Parc which was a different story. I’ll message the restaurant to explain in more detail but we were less than pleased. It was the one hiccup in an otherwise wonderful stay.
於 2023 年 5 月住了 3 晚
Lucie Peltriaux - Executive Assistant 於 2023年7月3日的回應
Dear Sir, Thank you for taking the time to share your experience about your stay at Domaine Les Crayères.We are pleased you enjoyed both your stay and your meal at our Brasserie Le Jardin.Our teams would be delighted to welcome you again.Sincerely,

10/10 優異

Marie-Claude

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Exceptionnel
於 2023 年 5 月住了 1 晚
Lucie Peltriaux - Attachée de Direction 於 2023年5月31日的回應
Merci beaucoup pour votre commentaire !

10/10 優異

Katerina

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 3 晚
Lucie Peltriaux - Executive Assistant 於 2023年5月31日的回應
Thank you for you review!

8/10 不錯

Paul (Lake Forest Park)

伴侶同遊
讚好：整潔度和住宿狀況
Stay was great. Food was exceptional. Service was poor. I expected better service in such a highly rated restaurant. Staff seemed overworked with little attention to detail. For example we asked for tea after dinner, they showed us the options and then placed the tea bags on the table and brought us hot water to infuse the tea ourselves. Waiting for service took long. We waited 30 mins from the time we were done to when we received our bill.
於 2023 年 5 月住了 2 晚
Manon Mauroy - Guest relation 於 2023年5月23日的回應
Dear Sir,Thank you for your feedback on your experience at Domaine Les Crayères.We are delighted your stay lived up to your expectations, however we are sorry to read the time you spent having tea at Brasserie Le Jardin did not amaze you so much.The box of tea should have been offered once the teapot of hot water was served on the table, to provide a casual service and the feeling to be at home.Please believe in the accident more than in our usual quality of service.As hotel guests, you had full access to our Bar La Rotonde where a beautiful and large selection of loose-leaf teas is available all day long.Sincerely,Manon MauroyGuest relation

10/10 優異

SACHIKO

多人同遊
讚好：整潔度、職員與服務和住宿狀況
お天気に恵まれて美しいお庭の前のテラスでのウエルカムシャンパーニュから始まり、華やかな花柄の壁紙の素敵な部屋で、プライベートテラスがあり、そこからの眺めも最高です。 予約をすると直ぐにコンシェルジュの方から連絡があり、宿泊中のホスピタリティも素晴らしいです。 またホテルの星付きレストランのle Parcも美しいお料理の数々に驚きと感動で記憶に残る素敵な体験でした。 また宿泊したい素晴らしいホテルでした。
Lucie Peltriaux - Executive Assistant 於 2023年6月29日的回應
Dear Madam,Thank you so much for your lovely review.We are delighted you enjoyed your stay at Domaine Les Crayères and hope to welcome you again soon.Sincerely,

10/10 優異

Gerald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service. Friendly staff.
於 2023 年 4 月住了 3 晚
Lucie Peltriaux - Executive Assistant 於 2023年5月3日的回應
Thank you so much for your review!

10/10 優異

martina

於 2023 年 4 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年4月14日的回應
Thank you!

10/10 優異

Amy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年4月14日的回應
Thank you so much!

10/10 優異

Giselle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Lucie Peltriaux - Attachée de Direction 於 2023年4月6日的回應
Merci beaucoup !

10/10 優異

Virginia (Corona del Mar)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic Hotel..highly recommend
於 2023 年 3 月住了 3 晚
Lucie Peltriaux - Executive Assistant 於 2023年4月6日的回應
Thank you for your kind review!

10/10 優異

Gregory

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel
於 2023 年 3 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年4月6日的回應
Thank you!

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The staff are exceptional and the grounds beautiful
Lucie Peltriaux - Executive Assistant 於 2023年4月6日的回應
Dear Sir,Thank you for your review, we are delighted our staff and the scenery at Domaine Les Crayères made your stay memorable.Our teams would be happy to welcome you again.Sincerely

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous stay, old school service and style. A mini Paris Ritz in Reims
Lucie Peltriaux - Executive Assistant 於 2023年4月6日的回應
Dear Sir,Thank you for you kind review, we are happy you enjoyed your stay at Domaine Les Crayères.We hope to welcome you soon.Sincerely

10/10 優異

Frederic

於 2022 年 12 月住了 1 晚
Lucie Peltriaux - Attachée de Direction 於 2023年4月6日的回應
Merci beaucoup !

10/10 優異

Elise

Lucie Peltriaux - Attachée de Direction 於 2023年4月6日的回應
Merci beaucoup !

10/10 優異

Antonio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Le top du Top
Simplement fantastique, rien a dire
於 2022 年 12 月住了 1 晚
Lucie Peltriaux - Attachée de Direction 於 2023年4月6日的回應
Merci beaucoup pour votre commentaire !

10/10 優異

ALEXANDRA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Milestone birthday celebration at Les Crayeres
Amazing stay at Les Crayeres. Very welcoming staff on arrival and throughout our stay. Our room in the chateau was clean and extremely comfortable. Dinner at Le Parc , the 2 Michelin star restaurant on the property was truly an innovative and exceptional experience . Restaurant staff were very professional and accomodating. Overall a memorable stay to celebrate a milestone birthday.
於 2022 年 11 月住了 2 晚
Lucie Peltriaux - Executive Assistant 於 2023年4月6日的回應
Dear Madam,Thank you for your kind review.We are pleased we were able to make your stay magical and memorable at Domaine Les Crayères for this important celebration.We hope to welcome you again very soon.Sincerely

10/10 優異

Veronique

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Magnifique à tous points de vue
Fantastique accueil, chaleureux et attentif. Chambre surclassé magnifique. Cuisine délicieuse y’a ta à la brasserie que dans le restaurant étoilé! Absolument parfait
於 2022 年 11 月住了 1 晚
Lucie Peltriaux - Attachée de Direction 於 2023年4月6日的回應
Madame,Nous vous remercions pour votre chaleureux commentaire et sommes ravis d'avoir fait de votre séjour un moment exceptionnel que ce soit au Château, au restaurant Le Parc** ou à la Brasserie Le Jardin.Nous espérons vous accueillir de nouveau prochainement.Cordialement,

10/10 優異

Michelle (New York City)

於 2022 年 10 月住了 1 晚
Lucie Peltriaux - Attachée de Direction 於 2023年4月6日的回應
Merci beaucoup !

8/10 不錯

Fabio

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me encanto la habitacion, espaciosa, con toda las comodidades, cama suuper ricaa, almohadas. La cena todo rico, pero el desayuno terriblee.
於 2022 年 10 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年4月6日的回應
Dear Sir,Thank you for taking the time to share your experience with us.We are happy you enjoyed your stay and your diner but we are saddened to learn our breakfast didn't meet your expectations.I remain at your disposal should you wish to share some details about your dissatisfaction.Sincerely,

10/10 優異

Amanda

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Exquisite in every respect. Breakfast very close to a religious experience!
於 2022 年 8 月住了 1 晚
Amélie Kranzman Guest relation 於 2022年8月19日的回應
Thank you so much !

10/10 優異

Declan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolute Luxury
Stayed as part of our honeymoon and our experience was fantastic. Exceptional service and attention to detail. Thank you for an amazing time.
於 2022 年 8 月住了 2 晚
Amélie Kranzmann / Guest relation 於 2022年8月7日的回應
Thank you for your kind review ! Hope to welcome you again. Best regards.

10/10 優異

Marc Antonio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Incredible stay in the Champagne Region
Absolutely phenomenal stay. The castle is beautiful, the grounds are beautiful, the rooms are beautiful and the service is exceptional (attentive but not over the top) 100% would recommend
於 2022 年 7 月住了 1 晚
Lucie Peltriaux - Executive Assistant 於 2023年4月6日的回應
Dear Sir,Thank you for your kind review, we hope to welcome you again soon.Sincerely

10/10 優異

Betina Engelsmann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Det mest fantastiske ophold vi har oplevet 🌺hjertelig og enestående service ,flot værelse ..udsøgt mad og dejlig champagne
於 2022 年 7 月住了 3 晚
Amélie Kranzmann / Guest relation 於 2022年7月28日的回應
Thank you for your kind comment ! We hope to welcome you again ! With best regards

10/10 優異

Lance (Washington)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful people with a beautiful property. The in house restaurant, Le Parc, was delicious.
於 2022 年 7 月住了 3 晚
Amélie Kranzmann Guest relation 於 2022年7月14日的回應
Thank you !

10/10 優異

Brennan

於 2022 年 6 月住了 2 晚
Amélie Kranzman / Guest relation 於 2022年7月3日的回應
Thank you for your note !

10/10 優異

Ann-Charlotte

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lyxhotell med magisk service
Magiskt hotell, service utöver det vanliga. Testade båda restaurangerna på området. Le Parc med toppkvalite på både mat och service. Le Jardin lite mer avslappnat men med fin service och mat. Från det man stannar bilen tills dess att man åker därifrån så är det toppklass.
於 2022 年 6 月住了 1 晚
Amélie Kranzmann Guest relation 於 2022年6月15日的回應
Dear Madam, dear Sir, Thank you for your visit and for choosing our hotel for your stay in Champagne. We are really happy to read that you did enjoy your time with us Looking forward welcoming you again in the future, With best regards.

10/10 優異

Barry (London)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a tremendous property. Magnificent grounds, beautiful and large rooms, terrific dining room and bar. Over everything is the Managing Director Arnaud Valary, who personally ensures that everyone is taken care of. One of the greatest hotels we have ever experienced.
於 2022 年 5 月住了 3 晚
Amélie Kranzmann Guest relation 於 2022年6月15日的回應
Dear Madam, Sir, What a pleasure to read your review ! We are thrilled that your stay did met your expectations and beyond ! We look forward to welcoming you again in the future, With best regards.

10/10 優異

David

於 2022 年 5 月住了 1 晚
Amélie Kranzmann / Guest relation 於 2022年5月19日的回應
Thank you !

10/10 優異

Fredrik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
Amélie Kranzmann / Guest relation 於 2022年5月19日的回應
Thank you !

10/10 優異

KULWADEE

於 2022 年 5 月住了 1 晚
Amélie Kranzmann Guest Relation 於 2022年5月14日的回應
Thank you !

10/10 優異

Peter (Toronto)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is truly a one-of-a-kind property. Staff, rooms and dining are all 5 stars.
於 2022 年 3 月住了 2 晚
Amélie Kranzman Guest Relation 於 2022年4月7日的回應
Thank you !

10/10 優異

keeley

於 2022 年 3 月住了 1 晚
Amélie Kranzman Guest Relation 於 2022年3月30日的回應
Thank you !