大堂

奧因斯米爾斯巴爾的摩區智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5

評價

8.4

很好

10 分評分,優異;655 則評價中有 363 則" "
8 分評分,不錯;655 則評價中有 170 則" "
6 分評分,一般;655 則評價中有 46 則" "
4 分評分,欠佳;655 則評價中有 21 則" "
2 分評分,很差;655 則評價中有 55 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

於 2023 年 11 月住了 1 晚
HIEX Team 於 2023年11月13日的回應
Thank you very much Hao!

10/10 優異

Tavon

家人同遊
讚好:整潔度和設施服務
thumbs up
於 2024 年 5 月住了 1 晚

10/10 優異

sandy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Totally satisfied, my stay was great and would recommend this hotel to anyone who wants a great experience.
於 2024 年 5 月住了 1 晚

10/10 優異

Mario

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The curtain should be dark, thats the only complaint about the room
於 2024 年 5 月住了 2 晚

10/10 優異

Catherine

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room smelled like it was just cleaned prior to check in. Breakfast was good (wish the pancake machine worked but the cinnamon rolls made up for it). The hotel was decent and I would recommend. It’s not in the best area for dining options but not far from better options.
於 2024 年 5 月住了 2 晚
The HIEX Owings Mills team 於 2024年5月20日的回應
Thank you Catherine, we appreciate your feedback!

10/10 優異

Rosa

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and friendly
於 2024 年 5 月住了 1 晚
The HIEX Owings Mills team 於 2024年5月20日的回應
Thank you so much Rosa! We hope to see you again soon.

10/10 優異

Adeel

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice and clean and friendly staff.
於 2024 年 5 月住了 1 晚
Loma 於 2024年5月12日的回應
Thank you so much! We appreciate you taking the time to share your positive feedback!Front Desk Supervisor

10/10 優異

Corinn

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This property is very close to busy hwy’s shopping houses etc but it is peacefully tucked away in the woods very quiet and pretty setting!! All the Staff is amazing, breakfast is great!! Rooms are clean and spacious!! I have purchased accommodations at this hotel for over 10 years and have never been disappointed!!!👍⭐️
於 2024 年 5 月住了 1 晚
Loma 於 2024年5月9日的回應
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know that we can do for you in future.Front Desk SupervisorLoma Rao

2/10 很差

Henry

讚好:職員與服務和住宿狀況
不滿:整潔度
horrible experience with cleanliness staff was very nice and apologetic
於 2024 年 5 月住了 1 晚
The HIEX Owings Mills team 於 2024年5月6日的回應
Henry, we're very sorry your stay fell below expectations. We trust you brought these concerns to our team in time to address any issues experienced. We promise to do better.

10/10 優異

Philip

讚好:職員與服務和住宿狀況
great location. great price.
於 2024 年 4 月住了 1 晚
The HIEX Owings Mills team 於 2024年4月30日的回應
Thank you Philip! Please visit us again soon.

8/10 不錯

Jeri

讚好:整潔度、職員與服務和住宿狀況
It was fine
於 2024 年 4 月住了 1 晚
Loma 於 2024年4月29日的回應
We really appreciate you taking the time to leave us a review. It means a lot to us. and we'd love to have you back very soon.Front Desk Supervisor

10/10 優異

Junabe

讚好:整潔度、職員與服務和住宿狀況
Very clean
於 2024 年 4 月住了 1 晚
Loma 於 2024年4月25日的回應
Thank you for highlighting the cleanliness of our hotel. Your feedback about the cleanliness of our property is greatly appreciated Thank you for sharing your experience with us.Front Desk Supervisor

8/10 不錯

Melissa S.

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Adam was amazing when we checked in. He was quick and personable and took good care of us. We stayed 2 nights and the only complaint I have is we were on the first floor by the laundry and both mornings around 7:30 what I assumed is the cleaning staff were VERY loud and woke us up. I understand they have a job to do, but they know there are guests sleeping and I feel its common courtesy to be quiet and not disrupt the guests. Other than that, it was a very enjoyable experience and I would recommend this hotel tonother people.
於 2024 年 4 月住了 2 晚
David T 於 2024年4月23日的回應
Good Morning-Thank you for kind words about Adam, we are happy that his service made you feel comfortable. Also, you are correct about the housekeepers and we have addressed the situation, so that in the morning they are respectful of the guests on the first floor. Thank you for bringing to our attention and for being an IHG fan.David TilleyGeneral Manager

4/10 欠佳

Hillary

親子同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
No recomendable para ir con niños
於 2024 年 4 月住了 2 晚
The HIEX Owings Mills team 於 2024年4月22日的回應
Thank you Hillary, we appreciate your feedback. Family stays are very important to us and we hope we have an opportunity to host you again.

8/10 不錯

Giselle

讚好:整潔度、職員與服務和住宿狀況
I stay here often when Im visiting my daughter at college. Very comfortable and clean. I wish it were closer to her school lol .Im not a fan of the hot breakfast though.
於 2024 年 4 月住了 1 晚
The HIEX Owings Mills team 於 2024年4月15日的回應
Thank you Giselle, we appreciate your feedback! Our team works hard to find the best choices for our complimentary breakfast - luckily, there are many options nearby to choose from. We look forward to seeing you again soon.

8/10 不錯

Crystal (Miami)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and roomy for a 1-night stay!
於 2024 年 4 月住了 1 晚
The HIEX Owings Mills team 於 2024年4月15日的回應
Thank you Crystal, we appreciate you taking the time to share your thoughts! Happy travels!

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Loma 於 2024年4月8日的回應
Thanks for sharing your experience. I am sorry to hear you had a frustrating experience. We'll strive to do better.Front Desk Supervisor

10/10 優異

Richard

讚好:整潔度、設施服務和住宿狀況
Very nice
於 2024 年 2 月住了 2 晚
Loma 於 2024年4月5日的回應
Thanks for -5-Star review. You made our day! We are incredibly grateful that you took the time to leave us a5- Star review.Front Desk Supervisor

8/10 不錯

Melissa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was beautiful and cozy. Only problem we had was the shower water was not hot at all and the lighting outside from the parking lot didn’t give us much darkness to sleep. Other than that a great hotel
於 2024 年 3 月住了 1 晚
The HIEX Owings Mills team 於 2024年3月29日的回應
Thank you Melissa, we appreciate your feedback!

10/10 優異

Anna

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is clean and fresh. The quiet hours were followed for the most part which was very nice. The manager is a doll too! Highly recommend!
Loma 於 2024年3月25日的回應
Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime. We hope to see you again soon.Front Desk Supervisor

8/10 不錯

Kayla

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Loma 於 2024年3月25日的回應
We are incredibly grateful that you took the time out to leave us a 4- Star review.Thank you.Front Desk Supervisor

10/10 優異

phillip

讚好:整潔度、職員與服務、設施服務和住宿狀況
Outside of the circus happening above our room. Everything was great.
於 2024 年 3 月住了 2 晚
Loma 於 2024年3月18日的回應
Thank you so much for 5- star review. we are so grateful for your review. Thanks for sharing your rating with us.Front Desk Supervisor

10/10 優異

Corey

讚好:設施服務
Clean , good service, & peaceful
於 2024 年 3 月住了 1 晚
The HIEX Owings Mills team 於 2024年3月17日的回應
Thank you so much Corey, we look forward to seeing you again!

8/10 不錯

Karen (Westminster)

於 2024 年 3 月住了 2 晚
Loma 於 2024年4月1日的回應
Thank you so much sharing your experience with us. We hope to see you again soon.Front Desk Supervisor

2/10 很差

Amber

於 2024 年 3 月住了 1 晚
Loma 於 2024年3月25日的回應
Hello Amber, it looks as if you didn't have an enjoyable stay - please contact us directly to share what we could have done better. It is only through guest feedback that we can continually improve. Thank you ! Front Desk Supervisor

10/10 優異

Cynthia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
The HIEX Owings Mills team 於 2024年2月26日的回應
Thank you Cynthia! We're delighted to see you enjoyed your visit and shared your 10/10 rating. We hope to see you again soon.

10/10 優異

leanne

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Local O Mills
Very clean and comfy.
於 2024 年 2 月住了 1 晚
The HIEX Owings Mills team 於 2024年2月26日的回應
Thank you Leanne! We appreciate the 10/10 rating and look forward to your next visit.

2/10 很差

Pemela

Didn’t clean room , and didn’t have any clean wash clothes makes no sense
於 2024 年 2 月住了 2 晚
The HIEX Owings Mills team 於 2024年2月19日的回應
Hello Pemela,We're very sorry your visit didn't meet your expectations; we trust you brought this to our team's attention while you were in the hotel, as we see you stayed just one night. Please follow up with us directly if we may be of further assistance. Thank you.

10/10 優異

Tiffany (Stafford)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. The rooms were clean, staff was professional and friendly, and breakfast was a good.
於 2024 年 2 月住了 1 晚
Loma 於 2024年2月15日的回應
Thanks for sharing your experience. We're thrilled to hear you enjoyed your experience. We'd love to welcome you back soon.Front Desk SupervisorLoma Rao.

10/10 優異

Isaac

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The environment was amazing. The staff were so friendly. I look forward to another visit.
於 2024 年 2 月住了 2 晚
The HIEX Owings Mills team 於 2024年2月5日的回應
Thank you so much Isaac! We're delighted you enjoyed your visit. We hope to see you again soon.

10/10 優異

Tamir

於 2024 年 2 月住了 3 晚
Loma 於 2024年2月6日的回應
Thanks for sharing your experience. We can't wait to help you again in the future. We hope to see you again soon.Front Desk Supervisor

10/10 優異

Nneka (Yonkers)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk check in was awesome! I will definitely return in the near future.
於 2024 年 1 月住了 1 晚
Loma 於 2024年1月29日的回應
Thank you so much for your positive rating for your recent visit to Holiday Inn Express & Suites.

8/10 不錯

Charles

家人同遊
讚好:整潔度和住宿狀況
I liked the late checkout..
於 2024 年 1 月住了 1 晚
The Holiday Inn Express Owings Mills team 於 2024年1月29日的回應
Thank you Charles! Please visit us again soon.

10/10 優異

Maria

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, wonderful breakfast, polite service. Occasionally, cleaning girls are extremely loud in the corridor, taling to each other from one end to the other.
於 2024 年 1 月住了 3 晚
Loma 於 2024年1月16日的回應
Thank you so much for sharing your experience with us. We hope to see you again soon.

10/10 優異

Kenya

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The stay was nice. There was a little hiccup with my reservation but the staff was kind and quick to resolve it. The room was clean and the hotel itself looked and felt well maintained. Hearing “welcome back” when I had to leave and then returned made me feel “seen” as well as the staff being connected to their guests. Would recommend them and would definitely stay here again!!
於 2024 年 1 月住了 1 晚
Loma 於 2024年1月16日的回應
Thank you so much for this 5- star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

4/10 欠佳

真實旅客

家人同遊
What does cleaning crew do with left behind stuff?
They gave us a room near the highway, when we specifically asked to not be near the noise. A bright outside security light was directly in our window. We asked to move for the next night, were switched to a quieter room without light. Unfortunately, in our rush to get our stuff from one room to another before a funeral, I left my nightgown in the first room. It was not discovered until the next evening. Staff couldn’t seem to find it, and they were the only ones who could have possible seen it. Workless not go back to this hotel
於 2024 年 1 月住了 3 晚
Loma 於 2024年1月14日的回應
Thank you for bringing this to our attention. We're sorry you had a bad experience. We'll strive to do better.

10/10 優異

Carlos

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Loma 於 2024年1月12日的回應
We are incredibly grateful that you took the time out to leave us a 5 - star review.

10/10 優異

Dennis

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Loma 於 2024年1月11日的回應
We're happy to see that you had a 5 - star experience at Holiday Inn Express & Suites. Thanks for sharing.

10/10 優異

Erin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our fourth time here this fall. Love being close to Ravens headquarters. Nice, clean, friendly, communicates well, too!
於 2023 年 12 月住了 1 晚
The HIEX Owings Mills team 於 2024年1月2日的回應
Thank you so much Erin! Go Ravens!

10/10 優異

Tamir

於 2023 年 12 月住了 1 晚
The HIEX Owings Mills team 於 2024年1月2日的回應
Thank you Tamir! Happy New Year!

10/10 優異

Megan

於 2023 年 12 月住了 1 晚
The HIEX Owings Mills team 於 2024年1月2日的回應
Thank you Megan, Happy New Year!

10/10 優異

Eric

家人同遊
於 2023 年 12 月住了 1 晚
Loma 於 2023年12月26日的回應
Thank you for the 5-star rating- it's much appreciated.Front Desk Supervisor

10/10 優異

Yanninia

於 2023 年 12 月住了 3 晚
Loma 於 2024年1月14日的回應
Thank you so much for your 5- star review! We can't wait to have you back at Holiday Inn Express &Suites.

10/10 優異

Kayla

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
The HIEX Owings Mills team 於 2023年12月21日的回應
Thank you Kayla! We hope you'll visit us again when plans turn to Owings Mills.

10/10 優異

Kayla

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
The HIEX Owings Mills team 於 2023年12月21日的回應
Thank you! You made our day!

10/10 優異

Alysia

於 2023 年 12 月住了 1 晚
The HIEX Owings Mills team 於 2023年12月21日的回應
Thank you so much Alysia! We hope to see you again soon.

8/10 不錯

Megan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Loma 於 2023年12月20日的回應
Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime you need. Front Desk Supervisor

10/10 優異

Cynthia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was enjoyable; this was my first stay and I would definitely stay again.
於 2023 年 12 月住了 1 晚
The Holiday Inn Express Owings Mills team 於 2023年12月18日的回應
Cynthia, thank you so much! We look forward to seeing you again should travels bring you to the Owings Mills area.

10/10 優異

Jeff

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Loma 於 2023年12月14日的回應
Thank you for the 5-star rating. We are so grateful for your review.Front Desk Supervisor

10/10 優異

David

讚好:整潔度和設施服務
Clean and well respectful
於 2023 年 12 月住了 2 晚
HIEX Team 於 2023年12月11日的回應
Thank you David! We look forward to seeing you the next time.