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关于Regina 酒店的点评

3 out of 5
Regina 酒店
Via Paese 27, Soprabolzano, Renon, BZ

点评

9.4

绝佳

10 分 - 超赞。10 条好评，共有 13 条点评" "
8 分 - 还可以。2 条好评，共有 13 条点评" "
6 分 - 一般。1 条好评，共有 13 条点评" "
4 分 - 很差。0 条好评，共有 13 条点评" "
2 分 - 糟糕。0 条好评，共有 13 条点评" "

9.8/10

清洁度

8.0/10

员工和服务

9.4/10

住宿条件和设施

点评

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 7 月入住 2 晚

10/10 超赞

Luna，Toronto

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Beautiful place, terrible treatment
Let me start with the positives: this place is clean, neat, tidy, and in a lovely and quiet location. The room was immaculately clean. Breakfast was delicious. My stay there was terrible however due to the extremely unkind (verging on the extremely mean) treatment by one of the family members running this place -the middle aged woman. I had been driving for seven hours to get there, right before I reached the nearby main city, Bolzano, a severe thunderstorm struck and the GPS sent me around in loops. Finally, using my bad Italian and the mediocre English of locals in Bolzano, I was able to make the risky drive up to Soprabolzano taking the hairpin turns in the severe storm. Instead of arriving at 7pm as I had planned, I arrived a few minutes after 9pm --long before the hotel's recommended late arrival limit. The middle aged lady received me with a huge frown, literally slapped my room key on the desk, and sent me to my room like a disobedient child saying that she will finish the check in the next day before breakfast. She never shared with me any information about the hotel's amenities, the internet password...etc. When I asked her where I can eat dinner, she specifically told me that there is nowhere to eat dinner. I found out the next day an abundance of cafes, bars and hotels with restaurants within walking distance! Her horribly mean treatment continued throughout my stay. I would never recommend this place to anyone.
2017 年 7 月入住 2 晚

10/10 超赞

Alvaro，Heredia, Costa Rica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excelente hotel para descansar.
El lugar, Soprabolzano, es increible para salir a caminar o rentar una bicicleta a unos pasos del hotel. Es infaltable subir hasta el Corno del Renon, en mi caso en bicicleta, por los senderos. Tambien se puede llegar en auto. Con la habitacion nos dieron una tarjeta Renon Card que nos permitio utilizer los feniculares y todo el transporte publico de la zona. Excelente adicion a la habitacion.

8/10 还可以

真实旅客

满意：客房舒适度，清洁度
不满意：员工和服务
Patronne pas aimable. Arrivée aux alentours de 19h à cause d'un accident sur l'autoroute. Accueil pas très sympathique. Sinon, bons repas, joli cadre.

10/10 超赞

Brent，cambridge

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Much better value than anything in Bolzano
Glad I took the tram up from Bolzano, the views and quality of hotels are much better up the mountain

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Ana，Derbyshire

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Absolutely excellent
Once we found it, at the top of a mountain, we thought the hotel, its view, the room, the family who owns it, the dinner, the breakfast, everything was superb. Worth every penny ...

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy Couple
Wonderful hotel, family ran. They gave us a card to use for local Tram, Trolley and museums. The road to the hotel is an easy 17 KM, about 20 minutes from the Bozen/Bolzano which are the same towns. The free breakfast had everything a person could desire. Easy parking at the hotel. The only difficulty was locating the address on GPS, but if you get to Bozen the local people will direct you to Oberbezen.

10/10 超赞

annemarie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bestes Hotel seit langem! SUPER !!!!
Absolut Spitze

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

6/10 一般

Roberto，London

满意：清洁度、住宿条件和设施、客房舒适度
Great if you want a secluded location on the montains
the Hotel is very nice with big and comfortable rooms, very clean and tidy. The service could be better: breakfast served starting from 8am (a bit late for me), internet only in the hall, not in the rooms. i was travelling for business and i didn't expect the hotel was so far from the city of Bolzano, it is about 13 km out of the city, in a remote location on the montains. I needed to wake up early and meeting clients in Bolzano, and i couldn't have breakfast because they start serving it at 8am...they made an effort to ask me when i was on the door leaving "Well, if you really want a coffee we can make it for you...", i think they can definitely improve and be much more helpful than they were with me. Actually, at the end of the day it was my mistake: i was travelling for business and not for a relaxed holiday on the mountains, i intended to book a different Hotel Regina (same name!!!) that is in the very centre of the city of Bolzano, right in front of the train station!! so if you are booking Hotel Regina, pay attention which one you select!!