Lovely room. Slightly on the cold side. An error made on our final invoice which was soon rectified
Elvin
於 2024 年 4 月住了 2 晚
10/10 優異
David
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
David
於 2024 年 4 月住了 1 晚
10/10 優異
Hugh
伴侶同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent in all respects
Hugh
於 2024 年 4 月住了 2 晚
10/10 優異
Geraldine
伴侶同遊
2024年3月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stylish, comfortable hotel in centre of Southwold.
Lovely room, beautifully appointed. Lovely service. Lovely 😊
Geraldine
於 2024 年 3 月住了 1 晚
10/10 優異
Lucy
2024年3月18日
讚好:整潔度、職員與服務和住宿狀況
Lucy
於 2024 年 3 月住了 2 晚
10/10 優異
Angela
2024年3月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A Perfect Retreat
We are local but always have the children with us when we spend the day in Southwold. It was great to appreciate what Southwold and all The Swan has to offer.
Our room was fabulous, so comfortable - a prefect retreat for a night away. We will definitely stay again, soon.
Thank you
Angela
於 2024 年 3 月住了 1 晚
10/10 優異
真實旅客
2019年8月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 8 月住了 2 晚
6/10 一般
真實旅客
伴侶同遊
2019年7月23日
讚好:整潔度和住宿狀況
Great location and lovely decor throughout. Room was big and well set out. Bed very comfy. Little things throughout the stay let us down given how much it was to stay there. Generally slow service both in the restaurant and hotel
staff. Check in wasn’t great. Told we should have booked direct so we wouldn’t have had to pay for breakfast. Not what you want to hear on arrival. No offer of help with bags. Not bottle opener in room then took about 30mins to get one and felt like we were putting them out asking for one. Shower very poor (no pressure). Slow service in the restaurant. Toast was burnt at breakfast. All smalls things that could be fixed easily just annoying when you are there.
真實旅客
於 2019 年 7 月住了 2 晚
8/10 不錯
真實旅客
伴侶同遊
2019年5月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our only complaint is that our suite was expensive for what it was, it was quite claustrophobic