Check-in was poor. We arrived during office hours. No welcome or anything, just refer to the email you were sent. The space was great although when we separated the King bed into 2 singles and was not clean behind or in the corners. Kitchen not adequately equipped. No oven mitts, pot lids missing, dull knives, one hard block of ice in ice maker, obviously not cleaned out. Only received extra toilet tissue after request more. The existing roll was the only one there, for 4 women for 6 night stay. Although the welcome email said light cleaning would the done every 2nd day starting after the second night, it was NEVER done, Towels were never replaced. Shower almost overflowed. Cut shower short and it took more than an hour to drain. We called the emergency number and there was no answer. The other number provided was out of service. They seemed to have come in while we were out but issue was not resolved. We could only shower one person per morning or evening, and it had to be quick or would have overflowed. Really too bad about the service because we loved the location. Would not recommend.