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阿姆薩德公寓酒店的評價

3.5 out of 5
阿姆薩德公寓酒店
Thingholtstræti, 21, Reykjavik, Capital Region

評價

8.6

優異

10 分評分，優異；89 則評價中有 43 則" "
8 分評分，不錯；89 則評價中有 36 則" "
6 分評分，一般；89 則評價中有 7 則" "
4 分評分，欠佳；89 則評價中有 2 則" "
2 分評分，很差；89 則評價中有 1 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

評價

8/10 不錯

Julie (Taipei)

讚好：整潔度、住宿狀況和客房舒適度
Spacious room and very close to the main sightseeing spots. You can park the car at the place and just touring around by walking. Yet, no elevator. The stairs are narrow and steep. Wouldn’t recommend if with large suitcase.
於 2018 年 10 月住了 1 晚
Tom 於 2018年11月5日的回應
Thanks a lot we really appreciate it, and thank you for choosing our apartments. Best regards, Ambassade team

8/10 不錯

真實旅客

讚好：整潔度
Good location
在雷克雅未克来说算是性价比可以的，还可以自己烧饭。就是只有一个人管着，还是新人，谈不上什么服务，明明写着daily clean，我们住的第二天没人来打扫过。看不到heat，但也不冷，说是有中央空调的，但也没发现出风口。
於 2017 年 10 月住了 1 晚

10/10 優異

Tommy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic apartment right in the heart of the city, everything is in walkable distance - excellent apartment can’t recommend enough
於 2019 年 12 月住了 4 晚

6/10 一般

Paul

家人同遊
讚好：客房舒適度
Reasonable accomdation
Accommodation location was really central and close to bus stop for various tours and airport transfers. The two bedrooms were comfortable with plenty of duvets, etc. The apartment was nice and warm, with no need to try and control. Negatives were a few - there was no hot water to the bathroom sink - although lots to the kitchen and shower. The bathroom sink was also very slow to clear water due to blockage. The majority of mugs and plates had chips out of them.
於 2019 年 12 月住了 3 晚

10/10 優異

SUN MIN

家人同遊
讚好：整潔度、職員與服務和住宿狀況
깨끗하고 넓고 접근성이 좋다
시내 중심에 있어서 접근성이 정말 좋아요. 집도 예쁘고 깨끗하고 넓어요. 넓어서 그랬는지 첫날은 조금 추웠어요. 두번째 날은 괜찮았어요.요리에 필요한 모든 도구들이 있어서 편리했습니다.
於 2019 年 11 月住了 2 晚
Andres 於 2019年12月27日的回應
Thank you so much for your review. It matter to us.

4/10 欠佳

Kimbee17 (Toronto, Ontario)

多人同遊
讚好：住宿狀況
不滿：職員與服務和設施服務
Check-in was poor. We arrived during office hours. No welcome or anything, just refer to the email you were sent. The space was great although when we separated the King bed into 2 singles and was not clean behind or in the corners. Kitchen not adequately equipped. No oven mitts, pot lids missing, dull knives, one hard block of ice in ice maker, obviously not cleaned out. Only received extra toilet tissue after request more. The existing roll was the only one there, for 4 women for 6 night stay. Although the welcome email said light cleaning would the done every 2nd day starting after the second night, it was NEVER done, Towels were never replaced. Shower almost overflowed. Cut shower short and it took more than an hour to drain. We called the emergency number and there was no answer. The other number provided was out of service. They seemed to have come in while we were out but issue was not resolved. We could only shower one person per morning or evening, and it had to be quick or would have overflowed. Really too bad about the service because we loved the location. Would not recommend.
於 2019 年 10 月住了 6 晚

10/10 優異

Jungin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
spacious place. luckily we had a space to park, but there are only 3 parking spaces.
於 2019 年 10 月住了 1 晚
Tom 於 2019年10月18日的回應
Hi Thank your for taking your time to give us a review, we really appreciate it. We are thrilled that you enjoyed your stay. Best regards, Ambassade team

8/10 不錯

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great central spot!
Impressively centrally located apartment in downtown city centre. Easy to find and parking at the back of the property. Easy quick check in (early too) Good views from the roof lights (we were in appt 5) Nice and spacious with lots of specified amenities. Watch your head on the pitched roof, clattered mine a few times 😂 A little tired around the edges, needs a coat of paint, doors out of alignment, missing handles etc (all very minor though) No shower, only a bath in this one too which was a slight pain. However, for the price the location, size and views were great and i would stay there again for the location alone.
於 2019 年 10 月住了 2 晚
Tom 於 2019年10月10日的回應
Hi Thank your for taking your time to give us a review, we really appreciate it. We are thrilled that you enjoyed your stay. Best regards, Ambassade team

2/10 很差

Kim

於 2019 年 9 月住了 2 晚

6/10 一般

Tameka

多人同遊
讚好：職員與服務
Not what I was expecting
The pictures are not the apartment at all. We were expecting two twin beds and a sofa bed. Instead we got a double bed and a small couch. The shower has spider webs as well.
於 2019 年 8 月住了 2 晚
Tom 於 2019年9月4日的回應
Dear Tameka We are very sorry that you were not fully satisfied with your stay at Ambassade Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Those negative matters you have mentioned will be taken into consideration. Thank you for taking the time to write a review about your experience. Kind Regards

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The self check in (key lockbox) was simple and the apartments are in a great location!
於 2019 年 8 月住了 3 晚
Tom 於 2019年8月8日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

8/10 不錯

Helle (Sandefjord)

讚好：職員與服務、住宿狀況和客房舒適度
Great location.
Great location in a great city. It is located in a in short distanse for everything you want to see and do in Reykjavik. Well equpment kitchen, but it could benefit from better cleaning. The kitchen cabinet doors was full of fingerprints, and the stove was greasy. Everything else was fine. The staff was very helpfull and serviseminded. All in all, a good stay and no noice from the neigborhood.
於 2019 年 7 月住了 3 晚
Tom 於 2019年8月5日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

10/10 優異

真實旅客

於 2019 年 7 月住了 5 晚
Tom 於 2019年7月27日的回應
Thanks for staying with us. We are very glad to hear that you liked the apartment!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and nice staff
The location is very close to the city centre, 5 mins walk to Harpa and the Church, and there is a big supermarket behind the apartment. The staff in the office are so nice and give helping hands in every ways. The flat is spacious and the kitchen is well equipped, so you can prepare your meal easily. The accommodation is close to bus no. 2, which is easily picked up by the coach when you join local tour or going to the airport. I must be back to this accommodation when I come to Reyjkavik again.
於 2019 年 7 月住了 1 晚
Tom 於 2019年7月22日的回應
Hi Thank your for taking your time to give us a review, we really appreciate it. We are thrilled that you enjoyed your stay. Best regards, Ambassade team

10/10 優異

MapleSyrup (Chapel Hill, NC, USA)

讚好：整潔度和住宿狀況
Nice cozy apartment in a very convenient location with on site parking. The fold out couch was residential and probably won’t stand up to much use. Otherwise, the fixtures and bedding were fine. Would definitely recommend.
於 2019 年 6 月住了 1 晚
Tom 於 2019年7月3日的回應
Thanks for staying with us. We are very glad to hear that you liked the apartment!

8/10 不錯

Brandon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and space but very bright at night
Great location and the apartment was roomy and clean. It was nicely redone. The kitchen was beautiful and had everything we needed including free tea. A small grocery store was close by. The main downsides were that we had to let our kids sleep in the bigger room since that had darker curtains. The small room was very bright all night. Otherwise it was a very nice place.
於 2019 年 5 月住了 1 晚
Ambassade Apartments staff 於 2019年6月4日的回應
We will take action because of your comment about the bright room and thank you notifying us! Otherwise we are very happy that you were satisfied with your stay at Ambassade Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Thank you for taking the time to write a review about your experience. We really appreciate the gesture.

10/10 優異

Jérémy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Ambassade Apartments staff 於 2019年5月27日的回應
Hi Jérémy We are very happy that you were satisfied with your stay at Central Premium Luxury Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Thank you for taking the time to write a review about your experience. We really appreciate the gesture.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 2 晚
Ambassade Apartments staff 於 2019年5月24日的回應
Thank you for the positive review! We really appreciate it. Please let us know how we can improve to make your stay a 5 out of 5 stars.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Julia 於 2019年5月18日的回應
Thanks for staying with us. We are very glad to hear that you liked the apartment!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent value & location. Large bright and cheerful suite.
於 2018 年 5 月住了 1 晚
Julia 於 2019年5月18日的回應
Thanks for staying with us. We are very glad to hear that you liked the apartment!

6/10 一般

Ana

不滿：職員與服務
Unit 2 - Very disappointing
We stayed 5 nights in Unit 2. Unfortunately I wouldn’t recommend this for more than two people. There are many reasons: - The “pull-out” couch is a very old and uncomfortable L-shaped couch that kind of converts to a bed. It is not sufficient. - The “free parking” is only available if you are there in time to get one of three spots. We often had to pay to park on the street. - There is no daily housekeeping as advertised. You will only have clean towels placed in your unit every two days. Garbage and recycling were only emptied once during our stay. - The pictures on the site are mostly taken in one of the upstairs two bedroom units. After our first night, we emailed asking if we could move to a two bedroom unit as the couch was not an appropriate sleeping arrangement for our son. We had absolutely no response to or acknowledgement of our request. We would have considered an additional charge for something that appropriately slept 4, as advertised. - We found two bugs in the bathroom while there. - The bathroom has a moldy smell constantly. - The ceiling is very thin. The guests upstairs had kids, and it was extremely loud. - The windows don’t close properly, and there is no heat control in the unit. The night we arrived it was turned up to max and we had to leave all windows open. - the coffee maker uses unique pods, and only an initial supply is provided. The location is fantastic but I recommend you keep looking, and find another place in the 101 area.
於 2019 年 3 月住了 5 晚
Ambassade Apartments staff 於 2019年5月25日的回應
Dear Ana We are very sorry that you were not fully satisfied with your stay at Ambassade Apartments. Our team works hard to fulfill our guests needs and we appreciate all feedback. Those negative matters you have mentioned will be taken into consideration. Thank you for taking the time to write a review about your experience. Kind Regards

8/10 不錯

PABLO

讚好：職員與服務、住宿狀況和客房舒適度
Todo muy bien, a exepción de la regadera, ya que tiene uno que bañarse sentado pues el techo esta muy muy bajo. Y no hay donde colocar el teléfono de la regadera
於 2019 年 2 月住了 4 晚
Tom 於 2019年3月6日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

10/10 優異

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
A great combination of spaciousness, character, facilities and a very central location - we could walk everywhere within central Reykjavik. Only downside is that they say there's one parking space per apartment - there we enough space for three cars to park and get in / out and often there were already three, sometimes four cars (fourth blocking in the other three) parked when we came in, so had to pay to park on the street a couple of times (although not expensive and plenty of spaces). Would highly recommend.
於 2019 年 2 月住了 3 晚
Tom 於 2019年3月6日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

10/10 優異

Cassandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
Tom 於 2019年2月1日的回應
Hi Cassandra Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

8/10 不錯

suyoung

讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
화장실만 흠
화장실에 찌릉내가 마니나서 화장실을 가야하나 말아야 하나 고민 하게 만드는 숙소 하루지나 좀 나아졋는데 .. 첫기억이 너무 좋지 않네요
於 2019 年 1 月住了 1 晚
Tom 於 2019年2月1日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

8/10 不錯

Oswaldo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ótima escolha
Ótimos apartamentos no centro
於 2018 年 12 月住了 1 晚
Tom 於 2018年12月28日的回應
Hi Oswaldo Thank you for staying with us and leaving this review. We are glad you enjoyed your stay. Best regards, Ambassade apartments

8/10 不錯

Oswaldo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good apartment for good price
Very good apartments close to center
於 2018 年 12 月住了 1 晚
Tom 於 2018年12月28日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好：職員與服務和住宿狀況
Location is perfect close to Bus Stop 2, great for tour pick ups, half a block from the main street with a huge number of shops and restaurants, cafes etc. I would stay here again, it could have been a little cleaner and Apt 1 is very small. Staff was very helpful. It is very close to a Bonus supermarket.
於 2018 年 12 月住了 3 晚
Tom 於 2018年12月20日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

8/10 不錯

Rex

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Tom 於 2018年12月20日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

10/10 優異

Glen (Melbourne)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really cute and very quiet property. It was small but exactly as we expected. We had the loft room and the view over the city was really nice. Was in a good location, walking access to the whole city.
於 2018 年 11 月住了 2 晚
Tom 於 2018年11月30日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

10/10 優異

Jessie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely apartment
Lovely apartment very central. I would definitely stay there again.
於 2018 年 11 月住了 4 晚
Tom 於 2018年11月27日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

10/10 優異

Tina Bogh

Meget centralt - fine faciliteter
於 2018 年 11 月住了 3 晚
Tom 於 2018年11月27日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

8/10 不錯

Dev (Washington DC)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pros- Nice location, very spacious, cozy and modern. Very helpful staff. Cons- located in an area with one way streets making it hard to reach if driving. Apartments are up a narrow, steep spiral staircase making it difficult to carry up luggage. Has a huge bathroom with a tub but no shower.
於 2018 年 11 月住了 1 晚
Tom 於 2018年11月24日的回應
Hi Dev Thank you for staying with us and leaving this review. We are glad you enjoyed your stay. Best regards, Ambassade apartments

10/10 優異

Ally (Basingstoke UK)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ideal location in a quiet street with short walk to centre. The apartment was comfortable clean cosy and warm
於 2018 年 10 月住了 4 晚
Tom 於 2018年11月14日的回應
Thanks for staying with us, glad you liked it. We really appreciate your feedback! Best regards, Ambassade team

6/10 一般

Martin (Schweiz)

不滿：住宿狀況和客房舒適度
Die Wohnung war sehr zentral gelegen, aber war im Souterrain und extrem Hellhörig. Die Einrichtung war spartanisch, kein Kleiderschrank, weder Handtuchhaken noch Badetuchstange war vorhanden, Regenbrause und Handbrause total verkalkt und der Spiegelschrank ohne funktionierende Beleuchtung. Preis- Leistung nicht gerechtfertigt!
於 2018 年 10 月住了 8 晚
Tom 於 2018年10月22日的回應
Hi Thank you for choosing our apartments and thank you for taking your time to review us. We appreciate it. Best regards, Ambassade

10/10 優異

Alex (Freising)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Toll gelegenes Appartement mit allem, was man braucht!
於 2018 年 9 月住了 1 晚
Tom 於 2018年10月11日的回應
Dear Alex Thank you very much for your review and kind comments. It matters to us. Best regards, Ambassade apartments

8/10 不錯

真實旅客

Everything here was fine. The office seemed a little unorganized but everything else was fine. I thought it was a little expensive, but everything inside was in decent shape and there was plenty of room.
於 2018 年 9 月住了 1 晚
Tom 於 2018年9月10日的回應
Hi Daniel Thank you for staying with us and thank you for your review, we really appreciate it. Best regards Ambassade apartments

8/10 不錯

Mi Kyung

讚好：整潔度、職員與服務和住宿狀況
위치가 좋았고 내부도 깨꿋하고 좋았어요 친구들 넷이서 사용 했는데 침대가 더불이라서 자는데 조금 불편.
於 2018 年 8 月住了 1 晚
Ambassade Apartments 於 2018年8月8日的回應
Thank you for you review it matter to us.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room with a View
The Ambassade was an excellent choice. It was comfy, convenient, & a wonderful home away from home. The staff was always concerned & helpful & the location was superb. We were close to shopping, groceries, excellent restaurants (like the Icelandic Street Food😋), & the tour bus stop.
於 2018 年 7 月住了 5 晚
Ambassade Apartments 於 2018年8月8日的回應
Thank you for you review it matter to us.

10/10 優異

Debra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value, great location
Booked the day we arrived, was in excellent location right downtown Reykjavik. We walked to everything from there. Was 3 of us and had 2 twin beds and 1 Ikea sofa sleeper (2 could sleep there). No A/C but you don't need it- open the windows! Full kitchen and bathroom had bath, no shower. Free parking in back. Safe, clean, easy to get to and even though it's an apartment, they have check-in desk staffed most of day. $267.00USD per night in July. Really enjoyed staying there.
於 2018 年 7 月住了 1 晚
Ambassade Apartments 於 2018年8月8日的回應
Thank you for you review it matter to us.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location near downtown Reykjavik. Near local grocery store. Parking space available, also free parking on some nearby streets from 6pm to 9am Mon. to Fri. Nice windows in the room. Nice view of the city from the room.
於 2018 年 7 月住了 4 晚
Ambassade Apartments 於 2018年8月8日的回應
Thank you for you review it matter to us.

8/10 不錯

Shelley (Toronto)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location & reasonable price. Size and amenities were great for our family of 5.
於 2018 年 7 月住了 4 晚
Ambassade Apartments 於 2018年8月8日的回應
Thank you for you review it matter to us.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚
Ambassade Apartments 於 2018年8月8日的回應
Thank you for you review it matter to us.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fin ferielejlighed for familie
Nem indtjekning med kode, så vi mødte bare op og gik ind. Gode senge og fint spiseområde. Perfekt base for et par dage på Island.
於 2018 年 5 月住了 2 晚
Ambassade Apartments 於 2018年6月25日的回應
Thank you for taking the time to share your feedback. It matters to us. Best regards, Ambassade Apartments

10/10 優異

Helen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very happy stay
We were very pleased with the apartment. It was a real pleasure to have it as a base for our visit. It was close to most Reykjavík museums and shopping areas and was well equipped with coffee and tea appliances as well as microwave, etc. the only little issue was no towel service day 2 but they came on the next day. Not a big deal as there were plenty of towels. We’d definitely go back!,
於 2018 年 6 月住了 3 晚
Ambassade Apartments 於 2018年6月19日的回應
Dear Helen. Thank you for taking the time to share your feedback. It matters to us. Best regards, Ambassade Apartments

10/10 優異

Mike (SF Bay Area)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Reykjavik Apartment
Excellent location. Very comfortable. We stayed in apartment #4 which had a narrow stairway to 2nd floor. I would stay there again.
於 2018 年 6 月住了 1 晚
Ambassade Apartments 於 2018年6月13日的回應
Dear Mike. Thank you for taking the time to share your feedback. It matters to us. Best regards, Ambassade Apartments

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place, centrally located.
於 2018 年 6 月住了 1 晚
Ambassade Apartments 於 2018年6月12日的回應
Dear Andrew. Thank you for taking the time to share your feedback. It matters to us. Best regards, Ambassade Apartments

10/10 優異

Ton (Groningen)

讚好：整潔度、住宿狀況和客房舒適度
Ruim appartement in het centrum, met uitzicht.
Enige minpuntje was het ontvangst. Weinig mededeelzame medewerker. Ik moest alle antwoorden ‘uit hem trekken’. Verder prima appartement!
於 2018 年 6 月住了 1 晚
Ambassade Apartments 於 2018年6月12日的回應
Thank you for taking the time to share your feedback. It matters to us. Best regards, Ambassade Apartments

8/10 不錯

Fredrik

讚好：整潔度和住宿狀況
Perfekt läge.
Lite märkligt att gå genom städskrubben och uppför en brant, slingrande trappa för att nå lägenheten. Men den var fin. Lite lågt i tak med snedtaket och jag saknade dusch (enbart badkar).
於 2018 年 5 月住了 1 晚
Ambassade Apartments 於 2018年5月23日的回應
Dear Fredrik. Thank you for taking the time to share your feedback. It matters to us. Best regards, Ambassade Apartments