Country Houses in Rhode Island

"The hotel is an old building (probably early 1900's?) that has been re-tooled to work with today's more modern needs. Having said that, I don't think it hit its intended goal. Expedia notes this as a 3.5 stars - I believe that represents the hotel amenity level. In reality, it is a 2 star hotel at best. The rooms are spare, lighting is dim, bathrooms are tiny, towels are threadbare and not enough of them. The bed was comfortable, but there was not really a bedside table that worked (it was a small table, about 12"x12", no shelf). There was an outlet nearby the bed for charging. One of the two chairs in the seating area looked like it needed repair, the staff was friendly, but not overly helpful, with no phones in the rooms and spotty wi-fi at best. The TV didn't connect well to any of the entertainment apps provided. Lastly, we stayed for 3 nights and end of day 2, I had to ask about housekeeping services, as our room hadn't been attended to. The front desk staff apologized that they "missed" servicing our room and the the cleaning staff had left for the day. He brought up some clean towels. Overall, I was so underwhelmed by the hotel that I considered moving to another one."

"Great resort , highly recommend "

"I think they use smaller size hotel beds, I didn't know there was such a thing. Feet hung off the mattress. That's really my only gripe."

"This property is still undergoing major renovations. The new furnishings are lovely and tasteful. However, there's still LOTS of work to be done. A lot of little things aren't ready or working yet. Faulty room keys, non- working elevators and whirlpool, no handsoap in the bathroom, no ability to order from the bar and charge your room. At 5:45 am there was a beeping noise out side my window. I think it was the workers staging a project. I had to call down to Front Desk to get the beeping to stop. The Tuck Shop - where you can purchase coffee and a snack is only open a couple hours a day. The bar isn't fully stocked. That said, the staff are all very kind and helpful - as much as possible. The spa is well-appointed and a worthy addition to the property, but the upbeat music from the pool area seeps into the spa area and clashes with the soft new age music playing there. It's going to all eventually be wonderful. Hotel Viking just needs some time. "

"The staff was helpful and the room clean, the water in the shower hot with good water pressure, the towels were plentiful and and the maid service efficient, its just a tired building with worn fixtures outside the immediate entrance area. But for a visit to Provendence it is located in a very good area of town."

"Awesome location Thought it was just ok for the price. Staff was excellent "

"The staff is always super friendly. The hotel is very clean. We love the convenience of this hotel being connected to the convention center but also the mall."

"Cute decorations and nice bar."

"Good clean facility"