We stayed at Fabrizio for a special occasion, and the team truly went above and beyond to make our trip memorable.
There was an initial mix-up regarding the specific room category booked via a third party versus what was assigned, but the this was resolved.Natasha was incredibly kind,attentive,professional and took care of everything and relocated us to a stunning suite that met all our expectations.
Costas, Natasha and Julia were all exceptionally warm and helpful. Costas made us feel right at home and personally dropped us into New Town on day one when we were still finding our bearings. The team kindly arranged a room for us to freshen up before our late-night departure flight. The personal touches - a thoughtful chocolate cake, a fresh rose, and a lovely card for our occasion-made our stay extra special.
Tip for future travelers: The property features unique heritage layouts. Because booking sites don't always detail every room style, send a quick message directly to the hotel before arriving to confirm your preferred suite.
We left Rhodes feeling relaxed, thoroughly pampered, and so grateful for the warmth shown to us. We will definitely be in touch and staying at Fabrizio again on our next trip to Rhodes!